The staff at Swan definitely know what they're talking about. They have multiple brands of point…read moreshoes and got my daughter fitted to perfection. She tried several shoes. Well worth your time to drive here. This is a specialty footwear store, and they provide excellent value for their service.

Swan Dancewear is an absolute gem! The moment you walk in, you can feel the care and expertise that…read moremake this place so special. The owner is a professional dancer herself, and it truly shows--she knows exactly what she's doing when it comes to dancewear and especially fitting shoes. She takes the time to find the perfect fit and brand for each individual, which makes such a difference. It's also family-owned and has a warm, welcoming atmosphere that is hard to find. And the selection of shoes, leotards, and warmups is fantastic, thoughtfully curated for dancers of all levels. A special store.

We couldn't have had a better experience at this dance store. It was our first visit and Sarah was…read moreamazing. She asked my 11 year old granddaughter about her preferences and also checked in with me to confirm the choices. We will definitely return and recommend it to others.

Rick is fantastic. He makes a point of connecting with the dancer, but doesn't neglect the…read moreparent(s). He's a wealth of information and helps the dancer better understand their equipment and what they are asking of their shoes! Highly recommend him!!

Absolutely love this products. My daughter especially loves the convertible tights!! The staff is…read moresuper quick and friendly.

Won't be back. Bad customer service…read more VERY limited selection - like a bunch of the same exact one pieces just different colors. Unfriendly people just standing around the counter that seemed bothered we walked in let alone try to help us. Waste of time to come here.

They have all things dance, the shoes, the tights, leotards. It's great if you want to try things…read moreon like shoes. The lady was helpful but not friendly. We didn't feel welcomed there. It felt like we were a bother to be in the store.

The owner of Dancers Dressing Room always gives my daughter her full attention, essentially when…read moreshe was fitted for her first Pointe Shoes. Thanks so much Mrs. Nancy you are so wonderful

I'm a student at Ballet Sunmi and came to get some ballet shoes. William tried at least 4 pairs of…read moreshoes on me before he was satisfied. He taught me how to look for bunching in the back of the shoe, what a too tight or too loose fit looks like, and the relevance of the comfort of the shoe for an adult beginner. It was an important experience to be able to get a shoe fitted in person rather than online, so I'm so glad this shop is surviving the pandemic. They took a hit when the dance studios were closed so I hope they continue to get the support they deserve. I was told in advance that the store can have some odd hours. Luckily it was open when I stopped by Saturday morning, but I would suggest reaching out in advance to check that the store will be open when you stop by.

Just left the store, immediately felt unwelcome because we showed up 10 minutes before opening…read moreunaware it opened at 12 on a Friday. We would have offered to wait but she told me to come in, asked what I wanted, and to sit in the back. No "hi" or "how are you." She asked me what size I was and said to not even take off my shoes because she has to see if we carry my size because it's on the larger end. She brought out a pair for me to try on and I stated I wanted split sole and a t strap. She than was very passive aggressive and said twice "you need to let me know before hand specifically everything" when she gave me no time to and didn't ask me what kind of shoe I wanted she only asked my size and Immediately went to the back. She than said that she didn't have the style I wanted in my size and that I since it wasn't an emergency where I needed it right away she wasn't going to pay for rush shipping no even though I stated "I would prefer to have it on Tuesday." She said that she was going to worry about ordering other things for her store first over a customer specifically requesting an item. Ended up walking out without giving my number or taking a card. Never coming here again, go somewhere else if you want to be treated like a human being.

The service and selection were excellent. My daughters needed new gear - we were able to find…read moreeverything we needed at fair prices. It was so nice to be able to have them try things on right there. Happy to support a small business.

We have been using Arena for the last 10 years for all my daughter's dance needs. The owner Kathy…read moreis very professional and helpful. Tonight 4 different employees were helping size my daughter's difficult feet with a pair of Pointe shoes for over an hour and never once lost their patience. If there is ever an issue of any kind with merchandise or a fitting, the owner will work with you and make the situation right. I definitely recommend them!

The store is chaotic and disorderly with zero customer service. Be prepared to wait a long time to…read morebe helped, especially if you need shoes. The two young girls who work there are good and try their best. The older lady who I assume is the owner of the store is terrible - she is extremely rude and unprofessional. After being in the store for almost an hour (most of that time was spent waiting to be helped), I was next in line to pay, my items were sitting on the counter and she started to ring up another customer who cut the (very long) line. When I said I was next, the owner completely ignored me and continued to ring the other person up. At the very least, she should have acknowledged I was next but make up a reason why she had to ring up the other person first. To completely ignore a customer is unacceptable.

I've purchased multiple pairs of dance shoes here for both of my daughters. My younger daughter has…read morewide feet and one larger than the other so we were having a terrible time finding her tap shoes. The owner was extremely patient, we ordered her a pair and when they came in I took them home and they still didn't work. I came back in and we tried a different pair, which also didn't work . I brought her back and we finally found success but throughout the whole process I appreciated the extra care and patience given. I felt like she really cared about finding the right shoes and helping us through the process. She loves her new shoes!

Took my granddaughter to be fitted for dance shoes. The staff was helpful and knowledgeable. My…read moregranddaughter is so pleased with her shoes.

You will not find better customer service anywhere. We have been customers for many years. Rena…read moretreats each customer with care and personal attention and never rushes a sale. This small business is a gem and the only place we shop for dancewear and shoes.