Disappointing Customer Service Experience…read more I went to the store to buy tights and jazz shoes for my daughter. When I walked in, I told the sales associate I was there to purchase both. She showed me the available shoe options. I mentioned I was looking for flesh-toned shoes and wasn't sure the colors they had would work. I then picked out a pair of tights and, after that, went back to the shoes and asked to try some on my daughter. The associate then asked if I was "just trying on or purchasing." Stunned, I replied, "trying on to see if I want to purchase." She then said there would be a $15 try-on fee for the jazz shoes, which would go toward the purchase if I decided to buy. I asked for clarification: "So, if I try the shoes on and don't like them, I have to pay $15?" She said she might not be explaining it correctly and called over the manager or owner. Instead of clarifying the policy like the associate asked her to, the owner repeatedly said she was "confused" about whether I was buying or trying on, referring back to my earlier comment about wanting a flesh tone. I explained that I wanted to try them on my daughter to decide if the available color worked, but she continued to say she was confused, without ever attempting to explain the try-on policy or addressing my question. At that point, I said, "Never mind, we're in the wrong place," and left with my children. I went there to make a purchase, as i have many times over the years, but the tone and attitude made me feel unwelcome and completely uncomfortable. We ended up purchasing the shoes and tights online for less money, but I went to this store specifically hoping to support a small business. Unfortunately, this experience made that impossible and I won't be returning. Lastly, if a try-on fee is the store's policy, it should be communicated clearly and professionally, especially when a customer has already expressed intent to buy.

Ennie's service and selection of dance wear is exceptional. They are very knowledgeable down to the…read moredetails and very personable as well. We thoroughly enjoyed our visit and purchases. We will definitely be going back for future dance purchases for my 8 year old daughter. Thank you!

I went to fleet feet hoping to get a more expert opinion than the internet's about the recent foot…read morepain I've been in. Richard took time listening to my issue, completing the foot scan, explaining the results, and then finding different shoe options for both me and the friend I brought with me (she had a different foot issue). He was incredibly knowledgeable about the nuances between the different shoe options. I appreciated the patience and the time he took to find the right shoe to help my feet!

My podiatrist recommended getting the volumental foot scan and walking shoes at Fleet Feet in…read moreMetairie. My husband and I went at different times. We had different sales people with the exact well-trained sales approaches. "I refuse to sell you a pair of shoes in the size you are requesting." I heard other customers being told that in the store while waiting. I said my shoe felt too large and I could fit my finger behind the heel, I was told that's normal and we have $50 inserts to make the already expensive shoe fit better. My husband chalked it up that he made a bad decision in buying shoes a little too big that cause him to stumble when walking an inside track. I went back to Fleet Feet 1 day past the 30 day/month policy to exchange my shoes because after walking in them 4 times on an inside track, my foot started flopping around in it. I've always worn a 5 - 5.5 and even with realizing my narrow feet got larger with age, I was placed in a size 7. The salesperson could not help me out with an exchange mainly because of the return policy time that was shortened only a month prior to my purchase, and besides they didn't have any size 6 Brooks for the exchange. I went to two other "reputable" shoe stores who measured my feet traditionally. I was told by both stores that I should not be wearing a shoe larger than a 6. So buyer beware. We truly believe that our local Fleet Feet store sells whatever is in stock and we both will know better from now on. It may be great for runners, but not for basic walking.

BEWARE! They will not do returns for any reason. And they do not make that clear when you purchase…read moresomething. They were nice and friendly (and a little pushy saying I looked "stunning" in things when I didn't). When asked about a refund a couple of days later, they were VERY rude. Won't shop there again. They are overpriced anyway. I mean, $350 earrings that are costume jewelry with no designer name? Come on.

In my frenzy to find a dress for my niece's wedding, I went into every dress shop I could think of…read more My sales person was very helpful and upbeat. She found a selection of dresses and understood what I was looking for. They didn't have a ton of items in my size. And I do think they do a lot of specialty ordering...which of course I was way too late to do. They did have some really beautiful dresses and a variety of styles. PLUS what I saw was not the same items that I had seen in other shops around town. My sales person was great and not pushy. And didn't seem to mind that I showed up in a tshirt and tennis shoes. Parking tip: there are only a few spots in the front but there is more parking around back and that parking lot exits to the sidestreet behind the shop. Definitely a spot to check out for a special dress.

Incredible selection of costumes, accessories, wigs and so much more. We had a ball shopping with…read morethe amazing staff. They really thought outside the box when it came to putting together unique costumes for both my husband and I. They also have a really cute dance store attached with a huge selection of shoes, leotards, bags, tights, you name it. I bought our granddaughter some of the cutest outfits! Ya'll should really go check this place out. The prices were reasonable and comparable with online. The quality was far better than anything we've bought online. We will be back!

Minimal selection for Mardi Gras colored attire. Staff was friendly…read more They have parking available.

1. Their hours: even when it says on the website that they are open, more times than not, they have…read morea sticky note on the door that they won't be there til hours later and even then they are late 2. Nowhere does it say that they do not accept returns or exchanges. I went there to return an unopened item and they were unbelievably rude. There are better costume shops in New Orleans, Dentist, unprofessional and unfriendly place . No need to support a business like that.

I've been to this store several times over the years and it was always pleasant. Until I needed an…read moreitem in a crunch for an event a few weeks ago. The girl behind the counter was rude as H3ll. Like girl, I did not make you work here. She kept trying to sell me a different item than what I wanted. I ended up reluctantly purchasing item I wanted, against her will it seemed, as I really needed it. Going forward they do not have to worry about stepping foot in there again. My daughter went last week unknowingly to me and also had a terrible experience with the same person. I like to support local businesses , but this girl needs some customer service training.

Want to buy MG beads or throws at discount? Need party favors? Need house decorations? Masks,…read morecostume accessories? This is the place, prices are good and staff helpful, many of the crews do business with this place and it's a busy place during MG season. Big place, lots to see.

Behold a Mardi Gras explosion! No one has to order their costume, beads, throws and krewe supplies…read morefrom Amazon when you have Plush Appeal in the heart of the city. Best of all, though, come here to decorate your house. While the rest of the country is taking down the holiday decor, NOLA is putting up the purple, green and gold lights, garlands... even keeping up the tree with a whole new look (that's the case in my house). Beyond Carnival season, it's smart to come to Plush Appeal rather than a corporate chain like Party City etc because this store is enormous and likely has what you need to fit any party theme. Truly a one-stop for holidays, parties and costumes. If tourists find it, they'd never overpay in the souvenir shops again.

Love this little boutique. Really cute selection of clothes!! The location itself is even adorable!…read moreThere is a bit of all styles available, and all sizes. The Sales Person there was BEYOND sweet! And oh SO helpful!! It was literally a joy walking around the store! How many places can you go shopping and feel happier just by being there and talking with a total stranger!? It was a bright spot in a long, difficult day of looking for a dress. I didn't find the dress, but I left with the cutest shirt ever. And it was on sale!! Win - Win!! I'll certainly return and I'd highly recommend this little gem!

I absolutely LOVED this smaller, to the point boutique! The clothes range from a few key trendier…read moreitems to classics....and everything is always under $100! Each piece is limited to very few so you know not everyone will be running around in the same outfit you have! I fell for quite a few pieces including some summery maxis, peasant tops and long cardis with interesting hemlines. I wound up purchasing a classic navy and white stripped off the shoulder pantsuits ($69), the EXACT style I have been on the hunt for unsuccessfully until hitting up Armoire, and an adorable marble clutch with brush gold clasp ($38) large enough to hold my massive phone which I had yet to find anywhere after YEARS of looking!! I was also able to use 10% off with my Yelp check in! Thrilled!! A friend I was shopping with snagged a gorgeous beaded evening gown to wear to our friend's wedding for just $65 right off the sale rack! Unreal! No doubt will I be hitting up Armoire when I'm in town again! Soooo worth the journey down to Magazine Street. Take the street car!! Sales staff was incredibly helpful and kind! Store was well stocked and well merchandised by style too. Their buyer/owner should be commended for the collection they have going on here! Accessories and select home decor items were wonderful also! What a fab find! *Follow them on Instagram and shop their racks online!

I had an amazing experience at The Red Carpet today! Valerie was welcoming, knowledgeable, and made…read morethe entire process feel special and stress-free. They have a large variety of mother of the bride dress. I highly recommend this boutique to any bride, mother of the bride/groom looking for outstanding service and a wonderful shopping experience.

Ms Dawn is amazing to work with. She knows the perfect dress for your occasion. Her staff is very…read morehelpful and attend to your needs. I recommend this dress shop for all your event needs. It's top tier and 5 star!