The secret to this place is finding it, and getting there before the season really takes hold…read more While I spent a chunk of change up in here, and I enjoyed walking through the aisles of goods, I was disappointed at checkout. The two stars are for goods, but size wise, your already lacking larger sizes. There was a bunch of stuff I would've loved to get, but again, costume shops tend to cater to smaller folks. I'm not a large person by any means, I'm average. So finding anything fitting an average person can be a chore.
Now checking out is another issue completely separate. I'm standing there with hands full. There is a woman in front of me, and we are the only two in line. She is dividing her purchase into two purchases. I'm standing there with a ton of goods waiting to either set them down, or to be rung up by the other cashier who hasn't even acknowledged me cause she's doing something to the register. Not even a hello. In the meantime the "mgr" is talking non stop and he thinks he's funny, he thinks he's informative, and he's interrupting the cashier at every turn. I get that she's new, but can ya let her do her job? They joke, as they used to work together. OK, don't care, I'd just like to set my stuff down on the counter, or be acknowledged by anyone. Three behind the counter, only one ringing up.
Then the questions come out. "would you like to round up your purchase for charity?". (in my mind I'm like, how bout rounding it down since your wasting time.) Then the explanation of the "charity" for kids that this company supports. Not only did she bring it up / cashier, but he has to put his two cents in after she explains it. Then when the lady in front of me rings up the second part of her purchase, he starts over again with the charity as if she is a new customer. I'm still struggling with my purchase, and beginning to think maybe I should just put it all back. In the meantime the third person is still "programming" a register, and walking back and forth with merchandise she is putting on the counter. He is still going on and on, and now I'm annoyed. I spent more time standing there waiting to be rung up, than I took shopping.
When I finally get to put my stuff on the counter, and He finally is distracted enough to let the cashier ring me up, she asks if I know about the kids charity. I said "I herd, and no thank you". Then he starts up as if I didn't hear her offer it. Again, I repeat no thank you, and I add that I donate to charities, but only ones that I pick, that are local, that serve my purpose. He tries again to sell it to me, and I reply No thanks, and add that I don't donate to charities who get the tax write off, I donate for my own personal taxes and for local charities that I can see where my money is going. He then tries again, and says it makes him feel good, and I reply, yes I feel good donating to charities of my choice as well. At this point I am super annoyed. This guy needs to stop. I've heard him mansplain over the women about four times now, including the customer. He then says you look angry. DUDE, your so annoying, just ring me up and let me get the heck outta here. Let your employees do their jobs, and shut up.
Good lord, I'm the only person in this store now, besides a lady and her child playing with the displays and this guy is still going on.
I looked up your charity, and good on ya, but I'm not obligated to contribute to it, and I don't need it drilled into my head over and over. Clearly its on your wall in poster form, and clearly your employees are well versed on it, and clearly I can say no. Trying to guilt me over it just tells me it really is about your tax write off, and not about personal choices.
I won't be back.