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Airship Isabella

5.0 (1 review)
Open • 12:00 pm - 8:00 PM

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12 years ago

Helpful 3
Thanks 1
Love this 3
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Joe's Cobbler Workbench - The holes they did punch don't lay correctly and cause gapping on the strap.

Joe's Cobbler Workbench

4.3(90 reviews)
3.0 mi•East Carrollton

Some places reveal more about themselves by saying nothing at all. I walked into this shop, no…read moregreeting, no nod, not even a glance of acknowledgment. Silence can be powerful, but here, it was laced with disregard. I approached the man in the black apron, the one with the small gapped tooth and even smaller sense of professionalism, and asked a simple question: what could be done to clean my shoes? His answer--uncertain, uninterested, and lacking any skillful persuasion, was that he didn't know what would come out. No solutions, no confidence, no seduction of the sale. Just cold indifference. Then, without invitation, he launched into heel replacement prices for all four pairs. I never asked for heel replacements. I came for a shine. His response was not only tone-deaf, it was a clear attempt to shift the conversation into something I didn't ask for. Perhaps a poor strategy, or perhaps the result of someone who's lost their love for the craft. Either way, I didn't bite. When I questioned his approach, he snapped, "You don't have to leave your stuff here." I replied calmly, "I won't leave it here if you don't want me to." He waved me away like a nuisance and disappeared into the back. A man who holds no power, grasping at control in the weakest way possible. What truly sealed the impression was the woman at the front. She watched it unfold and did nothing. Inaction is a form of action. And her silence said everything I needed to know: my presence was unwelcome, and my business unwanted. Let this review be a quiet warning, not a loud complaint. Some places are simply not worthy of your time or money. Withdraw your presence. They will feel the loss more than your words. After the owner passed away, this place has gone terribly wrong. There are better places out there with affordable places where they would love you and your business.

This cobbler is awesome!! He has re heeled 2 pairs of boots and conditioned both. They looked like…read morenew and were perfect as gifts. Since they were taken by family off my feet with a Great, thanks. They also make shoes that I can not wait to purchase, fitting and measuring your feet for a perfect fit.

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Joe's Cobbler Workbench - Strap that they cut and then reattached.

Strap that they cut and then reattached.

Joe's Cobbler Workbench
Joe's Cobbler Workbench - Love this place!

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Love this place!

Famous Shoe Repair - Nail bent and just hammered it in sideways

Famous Shoe Repair

3.8(30 reviews)
0.4 mi

Had a pair of boots that lost the grippy bit on the heel. They're not expensive but favorites so I…read morewasn't willing to toss them. Brought them by and the gentleman took them, and was super efficient and to the point about what I needed. Gave me a ticket and said they'd call me in a week. They called me in a week, gave me the total and they're great. I was a little surprised that they didn't use black since the rest of the bottom and what was lost was black but not enough to care. Those soles will be black soon enough after trudging through these streets. $18.50 (cash only!) for two heel replacements (he did the other one so that I wouldn't be lopsided) and I'm back walking the streets (uhhhhh, you know what I mean.) Caveat: the place smells of cigarette smoke so if you're very sensitive or allergic you may want to send someone for you. I don't think they smoke inside (it's not smoky) but the gentleman smokes so maybe it's just him? I can't say if my boots smelled when I got them back because they're leather and have been through worse.

I've been bring my shoes for shining there for a few years now. I was a little taken aback when…read morethey started charging $15 dollars for a shine of normal dress loafers but today I was floored when the less than polite matriarch of the shop took my $20 and offered no change. I said, "Just a few weeks ago it was $15!" to which she curtly replied, "Well, it isn't anymore." I would hate to see what other services costs if they charge this much for a shine that takes less than 10 minutes! My guess is they want the excuse of lack of business so they can retire. Well, I will do my part in contributing.

Photos
Famous Shoe Repair - Messy glue job

Messy glue job

Famous Shoe Repair - Nail went in sideways through the side of the heel.

Nail went in sideways through the side of the heel.

Famous Shoe Repair

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Airship Isabella - leather - Updated May 2026

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