Be aware: if your shoes don't work out, you will not get your money back here…read more I purchased running shoes that caused a painful foot injury after only a short period of use. When I returned them within 30 days, I learned this store only gives store credit, no refunds. The employees were dismissive of my concerns, showed little care about the injury, and one employee even laughed and told me I should shop elsewhere if I didn't like their policy. So rude and unprofessional. This place is just another highway robbery dressed up as a shoe experts. As a long-time customer, I'm very disappointed. I was forced into store credit against my wishes, and this experience has completely broken my trust in the business.

I would have never discovered this place if not for the KC Zoo run this year. We do the Zoo run…read moremost years and this year the packet pick up was at The Running Well Store. I picked up my packet, and then took some time to take in the store itself. First of all it's a small store, but I really liked that they had a big variety of brands, including Glyder and Hoka, which are both brands I really enjoy. They had a sale going while I was there and items in my size were picked over, but had I known about it and gotten in on the action sooner I think I could have snagged some really great deals. Overall, it's a small store, with great items, and friendly service. I love that it's local, and it's a fantastic option if you are looking to purchase some running shoes and avoid a big box store.

Awesome service and great customer service and staff!! From…read morethe fitting to the ladder laces it was impressive. Thanks

We visited this store for the first time and left totally impressed with the excellent service…read moreprovided by the staff. (Gaelynn, and the trainee currently hired). They are without a doubt very knowledgable of the shoe products they sell and excellent at helping get fitted for the proper shoe. Although a smaller store-; the selection definitely met my needs. Don, the owner, was really cordial and also provided great service.

Staff helpful and friendly with customer support. Help me with my concerns with my needs.read more

The staff was very welcoming and extremely friendly, had lots of questions and even had them look…read moreup stuff from other stores or had to order from another store. The selection was very good and full of great apparel throughout the store. Even asked if she would take a neon light out of the box so I could see it lit up. Went above and beyond, spent qui a bit of money but the wife and I walked out with a lot of stuff, between shirts, hats, and decor for are Chiefs basement I would say the valve was good consi what and how much we spent.

The sales associate was less then helpful, not at all engaging. He could have cared less than…read morehelping us. Both my wife and I have been long term customers of Fleet Feet, after this experience we will shop around with other shoe stores.

I needed new shoes. Just so happens that packet pick up for the 2019 Gobbler Grind half marathon…read morewas held at this Gary Gribble running store in Overland Park, KS as well. I like it. I was told that Gary Gribble Running Store is one of the better specialty running stores in the greater Kansas City area. And so, it was nice to do a 2 for one stop shop here and picked up a pair of new running shoes to kick off the new year of racing and running. Gary Gribble Running store seemed to be like any other running store from the outset, but the knowledge of the staff here of running and shoe mechanics can help you get into your best shoes and give you that confidence to start yourself on a healthy path to fitness or racing. Most of their inventory are running shoes, but they sell other running related items, such as clothing, running accessories, and items that are need during a running event- like GU and body glide, among other items. Gary Gribble Running Sports can be your next stop for running shoes, if you're in the Overland Park, Kansas area. For myself though, I actually stumbled upon a sale and got those aforementioned shoes at a 20% discount, which was amazing!! I had a 10% discount coupon for the yelp check in but couldn't combine it with my existing purchase. Oh well. Next time, I guess. The store itself was arranged neatly and you could find what you're looking for. I did enjoy the knowledgeable staff about shoes that I forgot about. They explained to me about running situations and issues that I've known for a while, but it's nice to get a refresher once in a while. They're the bestest! The overall experience here at Gary Gribble Running Sports was good, positive, and nice. It's always great to be in a running shoe store, probably because I run marathons and stuff like that. It's always nice to transition into new shoes for the next 500 miles of running. With that said, this Gary Gribble Running Sports store is located in the Ward Parkway shopping center in the heart of Overland Park, KS. It's address is 8600 Ward Parkway. They accept major credit cards, as well as cash for any purchase. Since they are inside the shopping mall, there is genuinely plenty of parking for you all to park. Not sure if Kansas City's public transportation comes through this area or not, but best bet would be to have your own rental car or have uber / lyft app on your phone for quick and easy access for on demand rides. For the most part though, I was satisfied with my purchase and got a 20% discount too. It was around the price range I was looking for - after the discount. If you are looking to start a fitness program for your health, starting that couch to 5km program, or even half marathon or marathon training, consider coming to the Gary Gribble running sports here in Overland Park to discuss your running goals and they can get you into that comfortable training shoes to get you started on the path to a healthy and inspirational success. The service was friendly and nice. I could see myself coming back here for more shoes, if my travels permit me to do so. For the most part though, the experience here was memorable and I was happy with my purchase, especially with my friends whom were also trying to get new shoes as well that day. I would recommend coming here for your next pair of running shoes. If you don't know what you need, ask the knowledgeable staff of your goals and they can fit you into that pair of shoes that is designed to take you where you want to go. I enjoyed my time here on a Saturday afternoon here and hope you will too. It's like being a kid in the candy store for me. Truly is. 4.0 stars for the overall experience. 5.0 stars for the 20% discount. 4.0 stars for the service and the experience. Support local! B

This business prides itself on doing things better by making your first purchase memorable and…read morebetter than other boot merchants. I was ignored and I was not helped. Truly disappointed and told the kid that was working there that I will not be back.

High prices and never any coupons or discounts. Had to ask for help. They were just stand around…read moretalking to each other.

Fun and trendy. Fabulous selection and incredible customer service. Love this place. Thanks Kat…read moreand Susan!

I bought 2 items one day and tried a dress on that was 132.00 dollars that I said I was going to…read morethink about, I wasn't sure about it. So I decided that night to go back and try it on again to decide for sure and they said it was gone, it wasn't even 24 hours later. The owner of the store helped me this time and told me she could special order it and I asked about returns, since I wasn't sure about it and she said that I could get merchandise credit but they didn't give cash, I said fine because I could find something else to buy. Then she said they were having a trunk show from this designer in 2 weeks so I could wait for that and she wouldn't have to charge me shipping, but when I was looking on their website it said free shipping over 100.00, so it was for their benefit, not mine , another lie they told me. When I tried the dress on at home I decided it wasn't that flattering and I didn't want it, when I tried to take it back the 2 women working ,one of whod had helped me when I bought it, told me there were no returns on special orders, and the owner who had told me when I bought it that I could get store credit now said I could not return it at all. So they lost me permanently as a customer, I don't shop anywhere with such bad customer service and return policies, there are way to many other great stores to choose from, I really didn't even like the store very much it was hard to shop for me and you obviously can't trust what they say. I WILL NEVER GO BACK

This is a great store with helpful staff. We have mainly come here for their running club on…read moreThursdays, but they also host several other events as well. I've come for demo runs for new shoes, an injury assessment, and for training classes. Overall they have a great selection of shoes, clothes, and equipment. Many of their events also have fun giveaways or vendors available. There is also usually a promotion going on or they have many clearance items available.

I contacted the company of the inserts who apologized for Fleet Feet and mailed me a replacement,…read moreas 30 days is NOT their policy. In my opinion, Fleet Feet should at least match the manufacturing company's return/exchange policy, as they are the same exact product.

First of all let me say, I have not purchased a thing from the store as of yet. This was my first…read moretime finding this place, and my history with wigs goes back to high school so I am a wig Guru and I know what I want and I know when I shop, i know what I'm looking for. That being said, this shop is massively stocked which I love. Rows and rows of beautiful wigs ,hair pieces, just about everything you want to purchase for hair they have it. Combs brushes, styling equipment ,makeup jewelry, clothing, you name it they got it I seen the two negative reviews and I'm sure that they are correct in finding the practices and the people who work there being racist. I've had that problem at other Asian beauty supply stores. More than likely if I come back, I will be testing whether I am treated as a customer who's willing to spend money or whether I'm just treated as another black person who needs to be watched. This review is strictly on what I witnessed today, I love how I can get through the Isles without stepping over things. I love how things are sitting up high so that I get a clear view of everything that they have to offer. And I was not followed around in the store, now that may have something to do with the security cameras I saw all over the store oh, but you have to look up to find them. But in other beauty supply stores I have been followed by other Asian store owners who act like they're restocking stuff when in actuality they're watching me. I didn't run into that this time. It felt good to freely walk the isles and check out the merchandise without someone making me feel like i was on an episode of cops. I even spoke to the old Asian lady behind the counter and told her that I was not from the area and more than likely would come back because where I live there is no beauty supply store. She appeared to be friendly and cordial, and even said she'd like for me to come again. I reserve whether my review will ever change, it depends on my next visit but, for my first time here, I was quite impressed

Selection is great. I know if I'm looking for it I can find it here no question asked. First beauty…read moresupply i visit in Kansas and still 3 months later have all of the supplies I bought that day. Almost had to put things back cause I was breaking budget but most definitely recommend