We went on a Tuesday evening and were very happy with the customer service we received from the…read moregentleman who helped us. He was very polite and patient and gave encouraging advice throughout the fitting. He gave my dancer space and time to feel comfortable with her decision, and was accommodating when we were torn between two brands. We went back and forth a lot until she was satisfied and he didn't make us feel rushed at all. I told him I am not a dancer, but I watched plenty of youtube fittings, yet I needed to rely solely on his knowledge and asked him to walk me through the process. He has a very assertive energy about him, but if you feel through that first barrier, you'll find it's his passion to help our dancer prevent athletic injury. They had the straps sewn and ready for pu the next day.

Very kind people. Very helpful. They even kept the store open for me past hours as I was rushing to…read moreget there.

I purchased a mask that I loved - it arrived and the straps to make it tighter on the one side…read morewould not. I asked if I could return - a flat out no return. No matter that the mask is defective. I might have been willing to let it go but the seller has no clue what customer service is and is plain down right rude. Rather buy your masks elsewhere if you want a better experience - its not worth it to be treated in this manner!!!

We have been a customer for 6 years and they treated us with such apathy and disrespect this week…read more We were never informed of back order issues with an item. When we sent emails to check on the status, we were never answered. We then called Nicolette, the owner, to say this is unacceptable that we were told it was going to be a two week turnaround and it had been four weeks with no response or status update. We were truly upset with the lack of communication and expressed this. We were told by Nicolette that we weren't her only customer and things happen from time to time. She then proceeded to just cancel our order and issue a refund. WE WILL NEVER USE THIS COMPANY AGAIN and we strongly discourage anyone else as well. We have spent thousands of dollars over the years with her and she just dropped us like a hot rock because she dropped the ball and couldn't assume any responsibility on her end.

I haven't reviewed these guys yet? Wow... slap on the hand…read more I like medals. So I run all the 5ks I possibly can and my obsession for medals is getting worse. But my taste in how a race is produced and implemented is starting to become picky. So as of this year, I mostly run (or blow off and walk) 5ks that are produced by KC Running Company. A girl has to have the best running shoes made and every piece of gear possible she can buy. So this is where these guys come in. I work close to this location and have entered it countless of times for race packets. It's next to Waldo Pizza. I walk past it all the time. It's like a candy store in there. I bought my Brooks Ghost in there the other day and by golly the guy who runs it (his brother runs the Martin City location) talked me into running Rock The Parkway. It never stops. I would totally suggest running any race produced by KC Running Company. Just stop in and start talking and I bet they talk you into running one of the races. The store is a great running store with top notch gear. The guys are runners and they know their equipment. I love this store and totally suggest it if you need a pair of running shoes.

I love the KC Running Company sponsored races. They are always fun and exciting. The shirts are…read morealways a really great design and so are the medals. They have the nicest people working for them. One thing I wish for them to do is to sponsor more virtual races because I love 5ks but sometimes I can't always be at some because I either work or something comes up.

Locally and family-owned for several decades, nearly everyone I know here in Atchison has come in…read moreto Hilligoss for shoes at some point in their lives. The first thing I think of when I think of Hilligoss Shoes is customer service. Each time I have come the workers are sure to be attentive, listen to what my needs are, make careful measurements (for example, I heard from the first time in my 30+ years of life that my left and right foot are different sizes at Hilligoss!), and bring me two or three shoes of different designs and price points so that I have options. I am never pressured to make a purchase and because of that, when I am ready to spend money on good quality shoes I make sure I support Hilligoss. That being said, there aren't too many cheap shoe options here--which I'm trying hard to get used to. I also wish I could buy all of my kids' specialty sports shoes (especially dance shoes) here. But the pros far outweigh the cons at Hilligoss. The customer service and quality is unmatched here in Atchison. If you feel like your feet could use some better quality shoes while you're walking along the mall, make sure you stop into Hilligoss and support this great, family-owned, small town store.

From the owner: * Dress & Casual Shoes* Work Boots* Athletic Shoes* Apparelread more