Brian at the Danbury store was extremely helpful in a headlight issue , couldn't have been nicer…read more Thank you so much !!

Very clean store with nice employees that were able to help me find the blower motor I needed for…read moremy truck. Definitely going to be my go to place now over competing stores even tho it's a bit further from me!

Untrustworthy Nissan Dealership! 2015 Subaru Forester…read more2.5... Was assured by Oly and Erby that all on the vehicle was working "as it should". No Ac and no stereo, rear spring shot through the plate first time it was up on my mechanics lift. No reply from anyone when contacted about these issues. No title, and we paid cash. Have to argue for several months now about the title. Title company they use, It's Easy, seems to make up their own rules about releasing the title and again the Nissan dealership is no help. 0 Stars- would not recommend this dealership or this title company. Call Leslie, in Ny to rectify any of their tomfoolery with title and registration. 212.586.8880 at Its Easy

My husband and I was in CT helping out my father in law with his car. Hands down employee Justin…read morewas above top notch in customer service and professionalism . He showed so much empathy and patience with dealing with our elderly father who has memory issues. He helped answered questions that was repetitive without any tone of annoyance or aggravation. Great employees helps a store become great and earns returning customers . Thanks Justin . You Rock!!

Matt was super nice. Looked around the shop a bit to find a bike that I would fit my 5'4 self. Got…read moremy license the year prior. Found a sold Yamaha R3 '25 and fell in love. Told Matt I was serious on purchase and once he got in another stock of one I had my eye on he reached out promptly and we got it. Filled the tank and went over the bike with my dad and I. It's been a great ride and was a great experience here. A Stamford place we went had no care to get me the bike I wanted and def lost the sale soley on the service given. I appreciate Matt and DBMS for a great sale. Cheers.

great buying experience! a new 2024 MT09sp! Matt is personable and easy to work with--straight…read moreforward and no pressure. nice service folks , showroom is clean and lots of space. definitely recommend! Doug Almanzar

When this was levines it was a good store with quite a few knowledgeable sales people. Since the…read moretake over by parts authority this place is the absolute worst place to buy parts from. They seem to have gotten rid of most who knew what they were doing. To give an example I was looking for MEK hardener for fiberglass resin. This usually comes on a 3.5 oz tube. The girl asked if I wanted a gallon or quart. She clearly had no clue . Then she told me they didnt carry it. I asked someone else and they knew exaclty what it was and said they'd send it out. That was 10:00 am , 3:30 and I called , its still sitting there.

Get some counter staff who act like they want to service the customer…read more... Not sure if any had teeth because no one smiles. Management needs to improve the people skills of these individuals....

Fantastic well run shop Fixed me right up new brakes rotors…read moreand calipers where needed - with only a 2.5 window to get to a job in NY! Highly recommended

On the Google review, I got a defensive, snarky and unprofessional response. Definitely do not go…read morehere if you're a woman. Another woman had a bad experience there and got the same treatment. If yall didn't put the burden on me to find the problem with my tires this review would not have happened.

Autozone has been a hit-and-miss, but staple of do-it-yourself auto repair for years. I had cause…read moreto use them twice in the last week and was pleased to see that it's largely unchanged. You go in to any store, it's usually somewhat busy, and in-and-out picking up something is kind of hit and miss based on how many people are there to get something and how many know what they need. The sales are OK (signage isn't great) and the prices are nearly at MSRP, so I suspect that's the cost of getting name-brands like Griots on the shelves. What's nice is that they still have services like OBDII reading (it's all fancy now with a printout) and battery testing. THIS is what makes it 4 stars instead of 3. They, unlike most retail, have a business model that isn't completely superfluous and that's going to play in to whether people keep shopping there and if the company makes it through the next 10 years. Service at the AutoZone on Main Street I would say is good for what they seem to put into their employees. I am a strong proponent of paying a living wage and investing in employees through training. I'm not talking about the monotonous retail work, but giving them knowledge that makes them more marketable for long-term jobs. As of right now, a basic search will give you estimated hourly and salaries - AutoZone could last long-term if they invest in their people; they have enough of a service model to stay relevant, we'll have to see what happens.

Terrible employee culture and attitude towards customers. Unfortunately most of the employees here…read moredon't give a crap & it shows.

The service here is great and quick. They were so nice and helpful. It was a hot summer day and…read morethey helped me with my AC, definitely will be coming back.

I have been trying to get a refund from Monro since October 2024. It is now June 2025 and I have…read morestill not received any funds. I have contacted Customer Service numerous times. This is NOT acceptable.

Mercedes-Benz of Danbury expecting the professionalism and honesty, but unfortunately, transparency…read morewas not part of my experience. The dealership was not upfront about the actual financing numbers or breakdown of the monthly payment, and key details were either withheld or changed without clear explanation. When I asked for a line-by-line breakdown (rate, term, fees, and total cost), I was given vague answers and pressured to "focus on the monthly payment" instead of the real numbers behind it. Only later did I discover additional charges and terms that were never clearly discussed. A premium brand should deliver a premium level of trust -- not confusion or hidden figures. It's disappointing that a dealership representing Mercedes-Benz would operate this way.

Defrauded by Mercedes-Benz of Danbury…read more My wife and I recently purchased a new car from Mercedes Benz of Danbury. We traded in a vehicle with about 80,000 miles on it. Our expectation, based on many previous trade-ins, was that we would receive the KBB median trade-in value since the car was in very good condition and it's only real downside was the high milage. The salesman explained to us that, due to the high milage, the car could only be wholesaled and because of this they could only offer MMR price, which was about 15% less than KBB. The difference in price makes sense considering KBB is trade-in value assuming the trade-in will can be sold at retail and MMR is auction and wholesale value because you are unable to sell the car at retail. Trusting that the salesman was telling the truth, that the car could not be sold at retail and could only be wholesaled, we accepted the 15% lower trade-in value. Today, my wife picks up her new car from the dealership after having some work done and to her surprise our trade-in is on the lot, and on their website, available for retail sale. I called the salesman to get an explanation and the conversation didn't go well. After talking in circles and telling me I didn't know what I was talking about and that they can do with the car whatever they want, I realized the conversation wasn't going anywhere and asked for a manager to call me back which he promptly did. The manager, equally combative when presented with the facts, told me "then you shouldn't have signed the contract". Yes, it's our fault for signing a contract based upon the assumption that salesman was telling us the truth. Shame on us. Negotiating a contract based upon misleading representations made by the dealership/salesman is textbook fraud. The combative reaction on the part of the salesman and manager tells me that they had no way of justifying their fraud. It's seems clear to me that telling people that their trade-in is only worth so much because they can only wholesale it is just a negotiating tactic to drive down the price they are willing to pay for your trade-in. We tried to find an amicable resolution with both the salesman and the manager and were basically told to kick rocks so now we're forced to report this unethical business practice to the CT DCP, the CT Attorney Generals Office and the BBB. I just wanted to share our experience so other consumers don't get defrauded by Mercedes-Benz of Danbury like we did.