Gloria was on it! I enjoyed her today during my test drive of a 2018 Accord 2.0. She was very…read moreknowledgeable & not a pushy sales rep. She made sure I knew the difference between the different Accords as well as asked questions to find a starting point to determine a starting point to test drive. She assured I knew what ALL THE FEATURES were. Not only did she tell me, but she showed me. Gloria went over their warranties & rebates. If I was to choose a Honda, she would be my sales rep.

In November, I lined up as the service department opened. I was told it would be 2-3hours. They…read morerecommended I make an appointment the next time so I wouldn't have a wait. I went to Walmart for my oil change. When I purchased my vehicle, I also purchased a full extended warranty and service plan. Today, I showed up for the appointment I made, on time. They told me I have a 2 hour wait. This is unacceptable. When making the appointment, I had to do it through AI. The computer did not tell me I would be subject to first come first serve. When speaking to the "manager" I was told on the website it states this. This is not what I was told by their employee in November. I do not recommend the service department here. I will take it a step further and recommend you purchase your vehicle elsewhere.

My son saved for his dream car.... dodge challenger. We called and spoke with the owner.... drove…read moreall the way there. He was not honest about the cars issues. Promised us there were no issues!! What a LIE!!! The car had been a money pit and needed so much work. Paid $6700.00 AND have dumped $4000.00 more already. Just so our son can drive in a safe car. DO NOT RECOMMEND THIS PLACE!!!!

He's a liar. Period. Flew all the way to Birmingham from North Carolina, was promised a certain car…read morewas ready for me, got to Goldstar right at 9am when they opened, then was told "the car was in the shop, it will be here in an hour". After 30 minutes passed he showed the biggest theatrics saying that the car caught on fire on the way from the shop. I can only assume that the car was never ready. I believe that he was trying to do a bait and switch in attempts to have me buy a different vehicle. He blatantly lied to me and my family about the car being ready knowing that I was spending a lot of money to travel to pick it up. The one fact that I know is he's untrustworthy. He was dressed head to toe in gotti designer clothes, and everything that came out of his mouth seemed to come from ego. All the cars on the lot looked great from afar, but when I looked inside them they were all beat up, like he didn't even try to make them look presentable. Instead of driving home today in a new car, I'm spending an extra $1k to get home.

They will work with you in just a short period of time. They made my first car-buying experience…read morestress-free. From financing options that matched my budget to preparing documents that favored me when I applied to my chosen finance bank, I got approved the next day. Highly recommended. Please go in with an open mind and a positive attitude. You will see results.

Straight up guys. My wife purchased her Tesla from them and went with their financing options with…read morevery competitive rates. We also purchased the extended warranty and that was the best thing we did. We are back in the market for my daughter a car and will be shopping with them again since we had a super great experience.

This company was used by my insurance company for towing service. Waited for 21/2 hours no show…read moreand no response from the text communications that was sent by them. Wound up having to call the insurance company back to start the process all over again!! The worse in reliable experience/service we've ever had.

DO NOT BUY A CAR FROM THIS PLACE!! We made a mistake and bought our teen a car from these shysters…read moreand find out that the frame is bent. Tried to reason with them but they're totally uncaring and dishonest. The owners favorite phrase is "sold as is." Don't trust them, please!

Being transphobic for no reason is weird. Also, using your business platform to bully is double…read moreweird.

My husband just purchased a vehicle from Birmingham Mitsubishi, and the patience and time given to…read moreus were truly amazing. Our car dealer, Ka'Jarvis, was extremely knowledgeable and honest, and there was absolutely no pressure to buy. By the end of the deal, it genuinely felt like we were part of the family. My sister referred us to this dealership. Honestly, if I had read some of the older comments beforehand, we might not have gone--but times have changed, and there are new people there now. From our experience, like any car place, their job is to get you into a vehicle, but Ka'Jarvis made sure we were satisfied and comfortable with both the car and the price before anything else. That meant a lot. I also want to thank him and our finance representative, James, for making the process smooth and stress‑free.

Your previous response is untrue this is Ms Keith i didnt DEFAULT ive tried to contact yall was…read moretold one time salesman would speak with owner and see about getting at least partial down payment ack so if that was said then how did i DEFAULT on payments ur version is untrue i can post PAPERWORK and dates i didnt have car LONG ENOUGH to default on any payments or even make one finance company didnt have any record of me im computer or an acct for me so not possible i started a lawsuit 3 months ago so in long ruun if you would have made it right it would have cost u less u will hear from an attorney soon if i DEFAULTED my attorney WOULD not have picked the case you guys are thieves

From the owner: Here at Alabama Auto Mall we have the lowest prices on used Cars, Trucks, and SUV's. We will…read morepromise that after purchasing a car or truck from us you will leave happy with our great auto prices, auto quality, and extended warranties.