He was referred to me so I took the people at their word. I was having a problem with water coming into my office from my lanai door. After his evaluation, he said the "flashings" did not come down far enough to cover and protect the lanai roof. He also repaired the bottom of my lanai door frame, which is where the water was coming from. Back to the flashings...so he installed flashing on roof with the hopes it would stop the water coming in from the bottom and that cost me $1350. It did, however, now there was a leak coming from the lanai ceiling, which wasn't before. When it rained, I videoed the water coming down and sent the video to him...he came back and took a look and said he saw nothing and if he were to come out again he would have to charge me. Well, it rained and i sent another video and this time, no response...however i was notified he read the text. I texted him again to tell him I contacted White aluminum, the company who did my lanai to begin with and they would come out and see if they could fix my problem. THAT text he responded to by saying " I did not get your text yesterday, my fault". Well, today they come out, IMMEDIATELY identify where the leak is coming from and says" get Dan back out here because he did a terrible job"...then proceeds to show me pics of a hole(which is where the water is coming from), exposed nails, and the side of the flashing that he was able to lift up(which he wasn't supposed to be able to do). Needless to say, he pulled up all of Dan's work, installed a new flashing that was securely placed under the shingles(at least 3 rows up), corked up any open spaces around my door frame and fixed a few things with the lanai frame...all for $200.
I texted Dan with photos and explained what was explained to me, he READ it and hasn't responded with an " Im sorry" or nothing. I am very disappointed and feel like he took advantage of me not really knowing what was going on. But lesson learned never to be forgotten. read more