Kent has helped me find a mortgage three times now. He has always been very professional and…read moreinformative. He is also quite good at keeping everyone on your real estate team (the realtor and lawyer) informed as you move from the initial offer to the closing. We had daily updates on the loan process and any missed phone calls/emails were usually responded to within a business day. Most things throughout the loan process was done electronically which was convenient. Kent was recommended to me by my parents, and I highly recommend him. I will definitely be using him on the next mortgage or refinance.

Kent answered all of our questions and walked us through the process of buying a home for the first…read moretime. He has continued to check in with us over our first year as homeowners to make sure our experience is as positive as possible. I would highly recommend working with Kent!

Mohammed was great! We were first time homebuyers and had no idea what we were doing... He was…read morepatient in explaining how things worked, he was much more helpful than other lenders we spoke to. Would definitely recommend!

Mohammed was fantastic to work with. Top notch every step of the way from his market insights and…read moredeep knowledge of the industry from years of experience. Easily has the best rates around. Would highly recommend working with Mohammed as you won't regret it!

My husband and I first connected with Jess about five years ago after she came highly recommended…read moreby our mortgage lender. From the very beginning, working with Jess and her team has been such a positive experience. We truly have nothing but great things to say about them. Unfortunately, we had to put our home-buying plans on hold, but Jess continued to stay in touch with us throughout the years. There was never any pressure or feeling of being rushed--which was especially important considering it took us five years to finally buy a house! This summer, we were ready to restart the home-buying process, and Jess was there to guide us every step of the way. We found a great home, submitted our offer, and the sellers accepted it! We couldn't believe how smoothly everything came together. Jess brings an incredible amount of knowledge to the home-buying process. She not only understands the market and the buying process, but she also has a great eye for evaluating the condition of a home and pointing out things that we may not have noticed ourselves. She also provided us with several recommendations for contractors and other professionals throughout the process, and we wholeheartedly trusted every recommendation she made. Her knowledge, guidance, and network made us feel confident in every step of the process. If we ever decide to buy another home, Jess would be the first person we call--without hesitation. We are so grateful for everything she did for us and would highly recommend her and her team to anyone looking to buy a home. You will not be disappointed!

Jessica and her team were the best! They helped us buy our dream home and I truly don't think we…read morewould've ended up getting it without her. She was responsive, kind, and thorough. We were very grateful for her recommendations for inspectors, insurance brokers, etc. Her rate is also very reasonable. We will definitely be using her services again if we ever buy or sell in the future!

We heard about Ryan and Starting Point Realty through Reddit and could not be happier with our…read moreexperience. We moved to the area from out of state, and Ryan helped us every step of the way, from finding a short-term rental to finding our home and closing. What stood out most was how genuinely he cared about us. From day one, he treated us like longtime friends rather than clients. He also has an incredible network of people he trusts, and you could tell he genuinely cared about making sure everything was done right. Simply put, Ryan is knowledgeable, responsive, trustworthy, and a genuinely good dude. We would recommend him and his team to anyone looking for a realtor!

StartingPoint was an ideal choice for me as a first time home buyer. Ryan was patient, answered all…read moreof my many, many questions, and patiently showed me a ton of properties before I found the one that felt like home. They did such a good job that I never considered anyone else when I eventually sold that property 17 years later. The selling experience was as good as the buying experience, as it was also my first time selling a property. The process was made difficult by forces entirely outside of their control and they worked through it giving truly above-and-beyond effort. I always felt that I had a teammate and advocate working in my best interest throughout the process.

William Chu (Bill) met with us on a Saturday and went through the ins-and-outs of the home buying…read moreprocess from the financing end. Bill was completely up front about how he would bring together our application and financials to Underwriting. I have to admit our financials were complicated; 2 company businesses, several auto loans and our current house that has a mortgage but we're going to rent. Bill was super responsive initially and remained that way throughout the entire process. He is very knowledgeable in his field and was always able to quickly answer any questions we had for him. He made us feel like we were his only customers. Bill kept in line the Realtors, Attorneys, Sellers and us the Buyers. He made sure everything was moving along. He was in constant contact via phone, email and even Texts! Bill and his Team got us to close and we will be forever grateful. I would highly recommend him if you're looking for someone who is detail oriented and efficient (which, why wouldn't you be?)! Thanks Bill and your great team!!

Dan and Megan helped us with our mortgage and they were amazing to work with. They were helpful,…read moreresponsive, and professional through the whole process. At our closing the realtors and attorneys all mentioned how much they like working with them.

Great Customer Service! Needed a CD account went into the…read moreWheaton Branch around 3pm on Weekday and left within 15 minutes with the CD done. The CS Rep. knew what to do, what they needed from me to get the CD done. The Rep. was nice, personable, and fast.

Very friendly, accommodating, and knowledgeable about all products and services. I'd definitely…read morerecommend them. They are nice people who explain everything to the customer. If you aren't satisfied with your current financial institution, then consider the pleasant folks at Grand Ridge National Bank.

Gene made our mortgage refinance process seamless and easy. After dealing with the big brands with…read moreTV commercials (and their annoying sales calls, high closing costs and higher rates), I finally found Gene who easily beat the national-chains' rates and closing costs. I knew we were in good hands when he said, "one thing I value most is sleep, so I'd rather get you an honest deal than lose my sleep." I couldn't recommend Gene more to anyone in need of a mortgage refinance. He is simply the best; an honest straight-shooter.

Gene is an outstanding mortgage broker. I am a realtor in the Chicago area and I sent him a client…read moreto get a pre-approval and within minutes he called my client back to see what she needed. He guided her and let her know exactly what she needed to do regarding her finances to get a home. My client was super pleased and even more excited to find a home that met her needs. He educated her and let her know what the loan process would be and any costs that are associated. I would highly recommend him.

I have been using this bank, on Roosevelt since 2006, and have been satisfied with their routine…read moreservices (Checking, savings). The staff has been exceptionally helpful and courteous. However, at this time they are shutting down services at the Roosevelt location and transferring to the Danada Square location. That is most inconvenient for me as it is out of the way of my routine travel routes. The personnel at the Danada Branch do not appear to be nearly as helpful, friendly or personable as those in the Roosevelt Branch. My 5-star rating is for the branch that will no longer be in service. My first impressions, after 3 interactions at Danada Square is 3-star ... average but nothing beyond that.

Refinanced my mortgage with Mark Kempe. It was a very positive experience. My scenario was not an…read moreeasy one and I knew it was going to be tough or maybe impossible, but he stuck with it, communicated very well and delivered me from a bad Adjustable rate loan I had. He is a knowledgeable and friendly guy who I recommend to anyone and everyone.

As Good as it gets is the perfect description of Source 1 Mortgage…read more Dan Smith and Denise Hall set the standard by which all other Mortgage companies should be gauged. Don't waste your time looking elsewhere. The service they provide and timely responses are second to none. Other businesses can learn from these folks. I'm not an easy person to please because I have high expectations and let me tell you, they kept their end of the deal from start to finish and some. To top it off Dan got us the best rate at the time. My wife and I couldn't be happier with the service Source 1 Mortgage provided! Thanks again Dan & Denise. We appreciate everything you did for us!

Dan's the man! Dan Smith of Source 1 was our compass during the home-buying process. He shot…read morestraight, set clear expectations, and provided solid recommendations. He was always available, taking our calls days, evenings, and weekends, and never once made us feel like he had anything but our best interest in mind. Dan got us a great rate on an excellent program, and we even managed to close early and get money back at closing! A+