Super friendly and very helpful, but unfortunately, I cannot use them any longer. They charge to…read moredrop off US postal.

I would like to provide detailed feedback regarding a recent experience at PostalAnnex, as what…read moreshould have been a simple drop-off turned into nearly two weeks of confusion, rerouting, and unnecessary frustration. On the same day, I brought in two items: 1. A return package intended for the merchant recipient 2. Another package intended for Amazon Both items were dropped off, scanned, and accepted at PostalAnnex. However, both were mishandled: * The return package meant for the merchant recipient was incorrectly delivered to Amazon. * The package intended for Amazon was somehow delivered back to my home instead of to Amazon. These were two separate items, dropped off at the same time, and both ended up at completely wrong destinations, something that should never happen. What made the situation significantly worse was the complete lack of support from PostalAnnex once the issue surfaced. When I contacted Sanjay, I was not offered any assistance, investigation, or sense of accountability. Instead, he immediately distanced himself from the situation and sent me the following message: "The drop off service is offered as a courtesy to our customer. The packages are handed off to the respective carriers. Please file a claim online at usps.com. We do not insure the drop off package's contents or value. The receipt itself has the terms and conditions." -- Sanjay This response was dismissive, particularly considering that both items were scanned and accepted at PostalAnnex, a step customers trust precisely because it is supposed to ensure accuracy and responsibility. When I spoke with USPS, I was told the matter needed to be addressed by PostalAnnex, since that is where the items were physically processed. Yet PostalAnnex declined to assist in any way, leaving me stuck between two parties, each redirecting me to the other, with no ownership taken by the location that actually handled the drop-off. The only support I received throughout this ordeal was from the customer service representative at the merchant recipient, who had no obligation to help but still guided me through the situation and helped ensure a resolution. What should have been a quick, routine drop-off turned into a lengthy, stressful, and avoidable two-week ordeal. I want to highlight one important caution for other customers: PostalAnnex's receipt contains terms and conditions stating they do not insure or take responsibility for drop-off items. Most customers likely overlook this, but based on my experience, it is something everyone should read and understand before trusting this location with packages that matter. I genuinely hope PostalAnnex takes this feedback seriously and improves accountability, training, and overall support, especially when errors clearly originate at the drop-off point.

Super easy to use the self service kiosk for my Amazon returns. It makes it so much faster! The…read morestaff are always jelpfulnwheb I get there though, even though the lines can sometimes be really long.

We came to drop off an Amazon package return. The process was smooth, fast and hassle free.read more

Natalie provided immediate assistance in notarizing my documents at a moments notice. Very…read moreprofessional service I recommend her services thank you for exemplary service.

Good service would recommend, fast respond and very helpful, helps with any questions I had would…read morerecommend

Marisol was kind, helpful, and professional. I was not sure…read morewhat to expect but she made us feel comfortable. I would highly recommend this company!

If I could give Marisol 10 stars, I would!…read more I've never used a mobile notary service before. But with a hectic schedule, I needed to look for one. From the beginning, Marisol was extremely responsive and prompt. She also provided a slate of availability so we didn't have to play the back-and-forth game - I really appreciate that! When she arrived, she was extremely friendly and efficient. The process was quick and easy. I highly recommend this service.

Very friendly small business with a wide selection of books, some toys and games, and a few odds…read moreand ends that were interesting (tumbled rocks by the cash register, pens in the shape of wrenches, etc). I will be back. We need more businesses like this one in the Morgan Hill-Gilroy area.

I was in Morgan Hill to meet up with some friends recently.  I was early to the event, so I had…read moretime to check out BookSmart before they closed on a Saturday.  Nestled in a busy shopping center, there's plenty of parking in the lot (even though it was a busy weekend afternoon/evening).   While the store isn't the largest, there are plenty of books adorning the walls and lining the shelves in the middle aisles.  There are plenty of the normal best sellers available, but also plenty of treasured finds.  Though I only spent 20 minutes in browsing the stacks, I stumbled upon an independently published sports book as well as 2 childrens books I haven't found elsewhere, all of which will make great holiday gifts.   Coincidentally, the day I visited was also BookSmart's 30th anniversary party!  They had complimentary glasses of champaign as well as a photo booth for their regular customers (both of which I politely declined).  It's great to see an independent bookstore thriving in this community.  The next time I'm in the area, I will stop by and take more time to check out the inventory!

Today I walked into this shop because I had to print a return label and ship something out…read more The worker made the process super easy for me! They had me scan a QR code that led me straight to my inbox on my iPhone, where I was able to add an attachment to print the return label that got sent to me. They printed it out and then had me choose a bag to send my return item. Super quick, easy, and only cost me around $3. They do charge an extra 50 cents to use card. I recommend bringing cash!

I needed something inkjet printed on a specialty fabric paper, and called to inquire. The owner…read moregave the info over the phone so I went the next day to have it printed. She was very kind and honest, and kept the same pricing she had quoted over the phone. She was quick with the printing, and gave me some helpful tips on design and printing for future projects. I would definitely go back again for specialty printing needs.

Very rude. Do not recommend. Cusses at customers and treats very poorly. I don't know how this…read moreperson is even still in business.

Super fast service! Got him on the first attempt! Will definitely be going back to this process…read moreserver in a the future

Prompt, professional, and convenient. I've used this notary service numerous times now. He will do…read moreanything you need, single documents or loan packages. He's come to my house and I've gone to his. I am very impressed.

Very Professional and knowledgeable. Speaks spanish, Highly recommend for all your notary needs…read more Great prices too.

Very personable , considerate and professional. I needed…read moresome thing notarized and I was able to get in very quickly. Her office was a little bit difficult to find, as it down a breezeway. But she help me quickly find her and I was in and out very quickly. A weight off my mind. ! I definitely recommend her.

Monica was great just like last time. Very easy to schedule a date and time. She came on time,…read moreservice was fast, easy, she was very polite and professional. The pricing is very fair and the fact it's at the comfort of your home is priceless. I highly definitely recommend Monica for any notary needed.

We found Monica through our local Moms group Facebook page and we are so happy we chose her! She's…read morevery responsive, friendly and has fair prices. We look forward to using her services again in the future!