In response to Jacquelyn M., who for some reason felt the need to respond to my review and defend Mr. Noto I say that sure we knew there were changes to the tax law. But we did not understand how drastic the changes would be. We went from getting about $2,000 back per year to owing $6,000!!! We thought that our refund would be very small or that we would about break even. An $8,000 swing is crazy.
Tax laws are purposely complicated. I'm not a CPA. I don't understand tax law. That's what I pay Noto for. He's supposed to know these things. I feel that since the changes were so huge in 2018 that he should have given his customers the courtesy of a quick phone call or an e-mail. How difficult would it have been for him to just type a quick e-mail blast to tell everyone to look at changing their deductions? He had a whole year. Did he just not want to deal with the number of customers wishing to schedule appointments to discuss their taxes?
I also corrected a mistake he made on one of our returns a few years ago. I remember him chuckling and saying, "Don't tell anybody." Also, I started doing a review program with Best Buy last year. They send me products to test and I review them on their website. I called Noto to ask him about the tax implications of this before starting the program and he told me that if I kept the products to under $5,000 worth for the year I should be OK. I did about $2,000 worth of products and that screwed us. So he was wrong about that also. So I stand by my review. The man is useless and I will NOT be paying for his services again. I know some other customers of his that were also blind-sided by their 2018 taxes and won't be using him either. I am not the only customer he has lost over this. read more
