My family was relocating from California to North Carolina. We hit the thrown off rubber from a…read moregiant transfer truck tire, and the impact ripped the tail pipe right off our Ford 150. We had to tie it up off the ground with a cell phone charging cord. We called around lots of places, but no one was able to help us until the next day and we needed to make it to North Carolina to meet the movers with our stuff. Finally, the good folks at Cumberland said to bring it by and they would take a look. Mike and Ruben came out and got up under the truck with a rubber mallet and muscled both tail pipe connections back into place. They weren't going to accept any payment either, until I told them my mama would chew my ear off if they didn't take something for their trouble. Thank you, Cumberland!

Had electrical short on my daughters keep and they found it quickly and fixed the problem before…read moreshe went back to school. Now my truck is there in with front end issues. Took it to other places and they tried replacing parts not needing replacement. These guys checked everything out and diagnosed the actual problem. Cost more initially but not in the long run. Recommend them to anyone.

I've been driving the same 2013 Toyota Tacoma up until a few weeks ago. I just moved to the…read moreGallatin area a month ago. I was proud of my truck, but it had seen better days after being on the road and helping me lug my music equipment etc. I've had good rental car experiences with Nissan brand cars, so I wanted to give the Gallatin Nissan dealership a try. Was in the market for a lightly used car or truck anywhere between 2020 to 2024. With the help of the friendly sales associate Ray, I settled for a 2024 Nissan frontier pick up double cab. She only had a little over 19,000 miles on her and still in good shape. When I traded in my old car, I was able to get the final price to just $5000 over the original cost of my Toyota Tacoma back in 2013. Grateful to have found a truck, with the help of Ray of course. He was nice, personable, and never once pressured me into a sale. Two or three weeks later (yesterday afternoon - I'm writing this at midnight Central because I'm a night owl), I purchased stay flatbed cover for my Nissan frontier. I had managed to assemble it on my own at around 85% completion, but the instructions it came with weren't entirely clear towards the end. I contacted Ray at the dealership in hopes that he knew somebody at the shop who could help me assemble it more professionally. With the help of his associates, Matt and Mitch, and a little bit of my own elbow grease, the three of them were able to help me save probably hundreds of dollars and helped me point out some minor mistakes I made in the assembly process. I'm not going to throw any other companies under the bus, but someone wanted to charge me four to $500 for their services. Ray and his friends helped me keep those numbers remaining in my bank accounts. The point of the story is that, if you are new to the middle Tennessee area and are looking to upgrade, but not looking for an actual new car, reach out to Ray at Nissan Gallatin, Tennessee. He'll point you in the right direction of a great car, and if you're nice to him And other employees of the dealership, they might do you a favor down the road.

liars, cheats, and irresponsible. If you have services done here beware, especially if Chip is…read moreinvolved. If you ask to speak to his boss, be ready to wait, and wait, and wait. Then when you do he will refuse to take any responsibility and cover for Chip, even after Chip throws him under the bus. then I'm sure Kristie will get on here and defect without taking any responsibility and blaming the customer for the experience. Save your time and money and go elsewhere. took my car to a local Mechanic and get the services done for half the price and time, and they were amazing on not "man-xplaining" to me what I needed.

They were an hour late without notice. They could not wash my car because they had no water. They…read moredid clean the inside carpet and seats, after my neighbor supplied him with a 5 gallon bucket of water, seats and carpet still wet after 2 days. Did not clean the windows inside or out. Had to use my electricity. And the man could not speak English. whom ever on the other end of the phone who was calling the shots kept changing the price. I admit my car was bad on the inside, that was my main focus, they were told that upon quoting a price. I was more than happy to pay and would have paid extra, if the car was cleaned but I wanted detailed as close to new as possible. It is not, I mean did not even wash the windows. So not washed, much less have tree sap removed, wheels not done. The tech came in a personal vehicle with no I.D. supplies looked like he raided his wife's cleaning closet. Tech was a nice man.

My car was full of dog hair, I thought it a hopeless case, but Elite Detail made it good as new…read more The plastic side panels on the outside were faded from the sun, now shiny and good as new. I'll let the pictures sneak for themselves...

Good communication as repair was made. They helped deliver the car back to house nice touch. Would…read morehave been 5 star but had a leak they had to fix.

This is one of the best mechanic shops I've ever dealt with! They rebuilt my transmission and did…read morean awesome job! Very fairly priced! Very knowledgeable and friendly staff!

I asked for transmission fluid flushed/replaced, Brake's to be checked, oil change, and to see why…read moremy dashboard indicators are flashing. They did all in the same day which was great. My only complaints are they don't take credit cards, I was told the flush would be $250. My grand total was $900. They over charge women. I went to fix a flat on my tires and the bolts broke off. So that tells me they over tightened my lugs with an impact gun. Instead of tightening them to specs. I've called them to help resolve my issue. Did not return any of my calls. Both tires cannot be removed because of the bolts one broken and the other lug will not come off. So not only do they lack in CS they over charge, and they will strip your lug down and bolts will be broken. The one day turn around service isn't so great when the overall of your cars care is just ruined. Don't go here if you don't have a man to take the lead on not being taken advantage of. Women have no place or voice here in the south. Go some place else.

Super nice employees. Really clean place. They fixed my truck. The reason for the 2 stars is…read morebecause they quoted me $1200 but charged me $1800 when I picked up the vehicle without calling me in advance to discuss anything or letting me know there would be a price increase. A price increase this substantial (50 percent!) should have justified a phone call. When I asked why they didn't call, they said they did but couldn't reach me...I showed them my phone...no call or voicemail was on my phone. A simple apology would have been appreciated. They explained the $600 increase saying they had to find and fix a short. I don't know what their hourly rate is but let's say it's $100/hour...does it take 6 hours to find a short??? Not sure I would trust them or use them again, as much as I like to support small businesses. Very disappointing.

I've been a customer of Walts for many years and they have always done a fantastic job. I take…read moremultiple vehicles there and they are always fair and do a great job. I highly recommend Walts garage. We won't go anywhere else.

When i say that im not taking my business ANYWHERE else! I mean it. Taking care of me and my…read morevehicle is just the bare minimum. The professionalism, honesty and quality of work they did for my f-150 makes me beyond grateful and happy. They have had my business for 3-4 years now And excellence is what i get in return. Elizabeth and her husband and their crew are just the best. Thank you guys!!!