Mr. Clarke was fantastic! Had a wedding to attend, wife had last minute dress change which caused a…read morechange in "acceptable" suit choice, which required different shoes. Mr. Clarke took an old pair of tan shoes and made them brand new. Since I was on a time crunch, he stayed late and got them back to me the next day. Will be going here with all my shoes from now on. Highly recommend you do the same.

Having recently relocated from out of state, I needed to find someone who could put a lift on one…read moreof my shoes (one of my legs is significantly shorter than the other). I called a number of local shoe repair places and Clarke's was the first one to answer that had weekend hours so I opted to give them a try. Initially, I dropped off the shoe and was told I would get a call with an estimate. I dropped them off on a Saturday and had heard nothing by the following Sunday so I reached out via Facebook messenger and left my number. I was called back by Farrell, the owner, and given a quote, a time estimate and an option to pay via PayPal (they don't do credit cards). Once that was all squared away, Clarke's went to work on my shoe. When it was finished Farrell called me to let me know I could pick it up and explained a little about what he did to the shoe. While Bel Air is a bit of a drive for me, the customer service and quality of the work that Clarke's provided means I will be returning in the future.

I called Dinunzio's regarding punching additional holes in my leather belt…read more I was told to come on over and they would punch the hole(s) in my belt for free. I went over and the man ( Dave?) gladly took care of my request. I also noticed that they sell Ortho-Feet shoes and will definitely buy my next pair from them.

Honestly a little disappointed after all the great reviews I heard. Took 4 pairs of boots there, 2…read moreto be stretched and 2 to be repaired. The first two I was told would not be able to be stretched, which was totally fine, and he tried and I was satisfied. He gave me tips for stretching at home which was super kind and nice! The last two, I was not so thrilled with. The first pair needed resoled, which he did. But rather than asking if I would like them conditioned, he went ahead and conditioned the boots right over the stitching. He missed spots and other spots are globbed on. There is also conditioning inside the boot, very messily. The last pair, we discussed repair and I told him I was able to get a new pair of the same boots for 60$. He told me that rather than resoling them(due to the low price of new boots), that he would just repair the stitching. Fast forward to me coming to pick the boots up, and he resoled both the pairs, disregarding our conversation. He wrote no information down as to what I wanted. So here I am, paying an extra 60$ for resoled boots when I could have just bought them brand new for the same price. Disappointed with my service.

After reading all of the glowing, 5-star reviews, I was hoping for a positive experience…read more Unfortunately, this wasn't the case. We needed a little flap of leather added to my son's baseball glove, and after researching online baseball forums, everyone said that any reputable shoe/leather repair place would be able to do it. My husband sent off a message to Contino's along with photos of what we needed, but we never received a response. We took a chance and drove to the shop with the glove and photographs. We were greeted by a pleasant woman and we explained what we wanted. Without even standing up or looking at the glove, the man beside her said, "Oh yeah....I don't deal with those." I looked surprised and he continued with, "I'd have to deconstruct the entire glove and it's too much work." And that was it. I understand that he didn't want to take on the job, but I found his response to be very short and cold, considering that our family made a special trip there because of the lack of response to our initial inquiry. We've always heard great things about Contino's but won't be taking our business there in the future. :(

Amazing! I went to fix a pair of brown boots that I love and abuse. They were my moms and she wore…read morethem a lot during her younger years, so the boots were 30+ years old and in rough condition. What I received back was way more than what I was expecting. I said the heel and zippers needed fixed and I got back basically a new pair of boots!! So generous and thoughtful, and the prices are amazing for how good the quality turns out to be.

This once great place really disappointed. 35 bucks for breading masquerading as crabcakes is a…read moredeal breaker. Stick with sandwiches from this place. Cutting corners on what was their best offering is a teltale sign they're cutting across the board.

I brought in a pair of shoes that had a minor flaw to them. Although I was hoping to get them…read moreperfect, Farrell was honest with me and explained the drawbacks of trying to repair the shoe as it was. To me, a great business will not try to get money at all costs but rather care about their customers and their satisfaction. Although I didn't get my shoes fixed, I know where I'm taking other shoes and purses for refurbishing! Thank you Farrell!

Arthur saw the shoes which were like ballerina shoes or Capezio's. They had injection molding on…read morethe bottom of them. He said he could not resole them, but to try Camody's which I had already done. (Camody's price was twice the price of the shoes which I have never worn!)

I dropped off 2 pairs of shoes to have the heel tips replaced in early spring and I just got them…read morelast week. The gentleman behind the counter was rude. I almost fell over when he said my bill was $46. I could have bought new shoes for that price. I will not be returning.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

Start off, this is the only review about the customer service over the phone. The website says they…read moredo purse /bag cleanings. I called to inquire if they clean backpacks, and whoever answered the phone repeated the question to me like I was not making sense, and then asked what color and when I said pink, he laughed and said no.

I have not had work done here, but keep in mind, the shop used to be run by the father. It is…read morecurrently run by the adult son, so these comments might be out of date. I stopped in the shop to gather info and was impressed by the finished pairs of shoes sitting on the shelf to be picked up by customers. He picked up some to show me how he fixed soles for handicapped customers (stroke victims) who needed leather bottoms to replace the rubber bottoms. I would certainly be willing to try his services.

It's located deep in farm country .. beautiful area but very rural .. my gps said I had arrived and…read moreall that was there was an old seemingly unoccupied two story circa post WWII structure .. no one there .. doors locked .. no signs .. looked like he one did tackle work for the farmers but no signs of shoe repair. The phone rings without being answered and no vm. Would not recommend. May not get my shoes back.