I can from out of town and they were kind enough to gem my pants before leaving. More than happy for the job that was done. Excellent1 Fit perfectly! Many thanks!!. read more

I've been using Jenny since I was a freshman in high school and I am 23 now. She has never failed me! I can always count on her for fast and quality work at a decent price. I've gone to tailors in many other states throughout the past few years, but no one ever compares to Jenny!! She's the best read more

while jenny is inexpensive, she did not complete the task as needed and rather cut too much material and was not able to reverse what she did. (Denying any material was cut) Everyone makes mistakes, but she wouldn't own up to it and in fact suggested the designer had cut it unevenly and that I go buy another dress. Jenny was very disrespectful and unapologetic -- complete opposite to customer serving. Very disappointed. Needless to say ... stay away! read more

She did a very good job taking in several pieces of clothing such as pants and skirts in the waist, etc which requires definitively excellent sewing skills. these were not easy to fix elastic waist skirts and pants but complicated in terms of layers, interfacing, etc. I recommend this business for taking in and hemming clothing that is too large and too long. Fellow working at front desk was helpful read more

Always amazing! Love this place! She does amazing work and is so flexible with getting things done by when you need them, even if last minute! She is so sweet. I can't say enough about this place! read more

Tremendously expensive. 7 pair of shorts to get taken in. $140. I could have bought new pairs for half that. Very disappointed.

Repaired a lining in my down jacket and really as good as new!!! The price was very reasonable. Will return with more items for tailoring.

If I could give this place a minus star review I would. 1. My mother of the groom dress was ruined - it was shortened long in the front and short in the back. Who does that? $250 down the drain with no restitution or even offer. 2. Everything else I had altered there - which was 4 dresses and 3 pair of men's pants Shortened - All dresses came back too tight. - NO I had not gained weight and NO my husband had not gotten taller. It's been a few years but I've just gotten around to writing a review. 3. She seemed to show no remorse that she had ruined my items - 2 weeks before the Wedding. read more

Terrible!!! They didn't even read my instructions. They ripped me off!!! They runied my prieslty vestments.

I would give 0 stars if I could. I got a custom made pair of pants hemmed and the waist taken in. The workers acted like I was a nuisance for wanting their services- I should have left then. I tried on my pants to show Jenny and have her mark them. She inappropriately touched my crotch area twice when there was absolutely no need for that. I just wanted the waist and hem fixed, nothing about the inseam or legs of the pants- totally inappropriate she should not have been touching anywhere near there. I was incredibly uncomfortable. When I left, they told me it would be $40 which I already thought was steep but then when they called me they said it would be $60 instead and they would explain the up-charge when I picked up. When I picked them up, they had just added $10 to each of the services(hem + waist) with no explanation and the pants seemed barely touched. At that point I was so done with the way I was being treated I just paid them and left. I had gotten my prom dress tailored here 5 years ago and I had a fine experience so this was unexpected and disappointing. I will not be returning for their services and neither will any of my friends or family after this. read more

Great, local place for any alterations! Very kind and friendly people. They fit me in very last minute and got my bridesmaid dress altered not even a week later. Very pleased with the results as well. Thank you Jenny! read more

Needed a zipper replaced in a jacket and Jenny did a wonderful job. She put in a better quality zipper and her price was reasonable. Also, very conveniently located on Penn Ave. read more

I was told to bring my dress to this place Sat. Noone was there n noone answered the phone. They told me they were open 9-2 I got there n their sign on the door said 10am. Poor service and they never answered the phone either. I do not recommend this company at all. read more

Awesome friendly people! And they get your clothing altered very quickly at a good price! :)

It's a throwaway culture. But instead of throwing or consigning away clothes that no longer fit or that I don't like as much anymore, I decided to get them altered, if possible. That changed some very ho hum items into clothing that once again was in the regular rotation. Mostly this involved lengthening pants and skirts. Many of my friends use Jenny's for simple alterations like this, and I don't think I have ever paid more than $10. Yes, I could take all those $10 charges and buy my own sewing machine and do it myself, and maybe I will. But Jenny is great for fast and reliable service until then. read more

This is a long one, but I need to tell the whole story. I have never had a worse customer service experience in my life. I called to see if I could get an appointment and as I was asking Jenny cut me off and told me "no appointments, just bring it in". Kind of rude, but that doesn't mean she does bad work. So I brought in a bridesmaids dress about 2.5-3 weeks before I'd need it. I knew it needed to be hemmed and the cups needed to be removed from the bust. Jenny agreed that would solve our problems. As she got down to pin the hem she exclaimed how dresses these days have so much fabric and she acknowledged that this dress had 3 layers. She said it would be ready by the 15th which was cutting it close because I needed to leave out of town on the 20th but I thought it'll be fine since it's just a hem and some cups being removed. On the 14th I was going to be coming right past the shop so I called on the 13th and asked if it were finished could I pick it up early. A younger man answered the phone and told me that if it wasn't meant to be picked up until the 15th then it hadn't even been started yet. I found that odd, why did she have the dress for 2.5 weeks without even touching it? But whatever. I did pass through on the 14th and thought I'd try my luck, at the very least I could inquire about the total price. Jenny mentioned during the first fitting that a hem is usually about $45-55 but I never got an exact total. I stopped in and asked about the dress and she said she hadn't started it yet but it would be ready by that afternoon and that it would be $55. I said okay and left. About 10 min after I left I got a phone call from Jenny who seemingly was upset with me and kept saying "I can't do this for $55! Too much fabric! Skirt is too big! Too many layers! This will take me hours to pin!" Well, what in the world did you wait until then to start it for? You saw the dress weeks ago when I brought it in, you didn't realize then it would take hours to pin?! But again, whatever. Fine. She said the new price is $80 but I could still pick it up that afternoon. I said okay, but I work afternoons and at this point I had a bad feeling about it so I asked if my mother could please get the dress for me so I had it as early as I could in the event something wasn't right. My mom picked up the dress for me while I was at work and called me and said "I got the dress but you'll never believe how they treated me." When my mom went to pick it up she said "Can I ask a question about why the price changed?" She wasn't trying to be rude, was just simply inquiring as to what caused the price to change and Jenny's husband and son jumped all over her immediately and said "Do you have it in writing? Do you have a quote? Then that conversation never happened. Get it in writing next time. You don't know what conversation was had between us and your daughter". My poor 62 year old mother who is just trying to do her daughter a favor is getting screamed at by 2 grown men for asking a question. She said Jenny came out of the back and told her husband to calm down and she explained to my mom how much fabric needed to be cut off the dress and that's why the price changed. My mother said okay, that's all she wanted to know, gave her the $80 and left. The hem was done well and she did do what I asked by removing the cups but it didn't fix the issues I had with the bust. I don't blame her for that because I never asked for that to be done but I did have to find a 2nd seamstress to fix the bust area and as that seamstress was pinning the dress she pointed out 2 different stains on the dress that she believed to be blood. It looked as if someone had pricked their finger while sewing and a few drops of blood got smeared on the dress. Thankfully those stains kind of fell into the pleats and couldn't be seen because I did not have time to get it dry cleaned before the wedding. Ultimately the work wasn't done terribly, it was just a terrible customer service experience. As I was at the wedding telling this story to the other bridesmaids, one of whom got married about a year ago, she was telling me how this same location completely ruined her wedding dress just weeks before her wedding and she ended up having to get a new one last minute. Don't let the google reviews fool you, these Yelp reviews are the most accurate depiction of getting a garment altered at Jenny's. I'd use extreme caution before using this shop. read more

Jenny is great. I've used her for years, because I'm short and my weight fluctuates and I need a lot of alterations. She does a great job and I really like her and her family. They have always been kind and respectful to me. I have a hard time imagining her son getting physical with anyone! I'd take that story with a grain of salt. read more

I could not find someone to hem pants that was near me except dry cleaners who were expensive. I was given Jennys name. Friendly and very reasonable. $8 for a hem. Rather easy to park outside, and a place to try them on and they can mark them. read more

If I could give this place anything worse than 1 star, you could bet that I would. I came here with my military uniforms and cover to get patches sewn on. They told me it would take a week and a half. I went to pick it up a werk and a half later and the patches were sewn incorrectly. I paid 22$ at that point and went back in and was told they would fix it at no extra cost and to come back 2 days later for it. I arrived the following week for my uniforms and not only was it still incorrect but they wanted to charge me extra for "forgotten" items. I told them I was being charged for correcting the mistakes they made and they immediately told me to get out and never come back. The man working there was extremely rude, he threw my military uniform on the ground, had me pick it up and then proceeded to tell me to "get the fuck out, and don't fucking come back" along with "you better watch your back" he then proceeded to follow me outside and threaten to "hurt me" and "fuck me up" and literally got into my face and threatened me. This man also claims he is an Ex Marine, an ex marine threw my uniform onto the ground. Extremely rude, unprofessional, and disrespectful staff, I will never do business with them again nor should anybody else. read more

I had two dress shirts altered. They were ready when promised, and the price was reasonable. But the icing is the craftsmanship! You just don't see this quality of work any more. Highly recommend. Monty read more

Wouldn't recommend. Took two dresses here to be hemmed have sleeves cut. The price was $12 for hem and $8 for sleeves. She charged me for 3 hems because she had to hem the lining too. When I dropped them off, nobody greeted me when I walked in. After a minute or two one of the women asked if I was going to try on the dresses. The "changing room" is a room divider that doesn't close fully, and faces the open window to 422. Not very private. I have no idea who Jenny is, all the women there were older and had very thick accents. Nobody introduced themselves, thanked me for my business, gave any type of care that I even walked in. I asked for the dresses to be hemmed a certain way, with elastic thread, because I'm pregnant and knew i needed room to grow. When I went back to pick up my dresses two weeks later, they did not heed any of my requests. They used regular thread, they hemmed from the bottom instead of bringing the garment up to give me more room, and they put a decorative ruffle on the bottom of one dress that wasn't asked for. I was so angry. However, the women were so cold, and I could hardly understand any of them that frankly I was a little intimidated. So I paid my $40+ and left. Lesson learned. I have a sewing machine, need to learn how to sew with elastic thread. I will never go back here, and would not recommend. read more

Jenny altered a pagaent gown & interview suit for my daughter - beautiful work! Perfect fit and all the judges complimented my daughter on wonderfully the gown fit her! Will be taking more work to her in the near future. Friendly & welcoming - treated my daughter like a princess! read more

I'm not quite sure who Jenny is. I came into the building and no one was around. After a cuople of minutes I stepped into the back room to find someone and an older lady with a very thick accent came out and said, "What you want?". I said I am here to have some pants taken in as I have recently lost a lot of weight. I said I have pants that are 52" here that I need taken in quite a bit as I currently wear 42". She said no problem and gave me a receipt and told me to come back in a week. 6 days later a gentleman called me to say that because there is so much of an alteration to be done the price would be $25 per pair and perhaps you should get different pants rather than having them altered. Now I know you can buy suit separates, and maybe he didn't look at them before calling, but these are not pants I can go buy separate. They need to match the rest of the 3 piece suit. I told him I would pay the $25 per pair and asked would they still be ready the following day. He put the phone down and spoke to a woman in another language and then a woman, who I preseume is Jenny, picked it up and began screaming at me. She called me a liar about the sizing and said it was too much work. I told her I was prepared to pay the amout quoted however after her version of customer service I didn't want her to do the work. I told her that the attitude was unnecessary as I agreed to her pricing and was just looking for a lead time and she flipped out again, this time in two different languages. At this point I told her not to touch the pants and i would be by to pick them up. She is the rudest person I have ever met and witht hat kind of customer service deserves to fail as a business. Consider yourself warned. DO NOT USE THIS SERVICE!!!!! read more