I wish they had a negative 50 stars, my experience was that bad. I'm surprised they are still in business. I still get choked up when I think of my horrible experience.
I had just landed an "executive to the head partner" type position. Coming from a previous jeans position, I needed to buy a new wardrobe suited to my new career. Unfortunately I was between sizes so needed to have everything tailored. When I walked in, I was greeted by his wife who directed me to a dressing room and had me put my first outfit on. I was surprised when she returned instead of Luigi himself. She proceeded to pinch together and pin from one side of the garment and did the same with each piece of clothing. I thought it seemed odd but assumed the great Luigi maybe divided those measurements in half to take equal amounts in on each side. When I picked up my clothes, I was charged a hefty sum of money before handing me several garment bags of my clothes. I was not given the opportunity to try anything on but instead was pointed to the door. When I got home and tried everything on, every single piece was off centered and unwareable. When I complained to Mr Luigi about it, he was very nasty and refused to even reimburse me for his fee. He (rather his wife) ruined hundreds of dollars worth of clothes and charged hundreds for the tailoring. Just because he is a tailor doesn't make his wife one. She had no business doing a job she obviously had no skill in doing. I had decided to take him to small claims court but my father became I'll and passed away causing many more important things for me to take care of so I never did pursue it. I just can't believe someone would do this. She is no tailor and had no business doing her husband's job! read more