I have a clogged over flow line that leaves out of my septic tank. Brook's Plumbing came out and…read moreran a snake down both ways in the piping and attempted to flush out the line with a bladder. All in all about an hour and a half worth of work and came to the conclusion that the line may be collapsed. I accepted the defeat, hoping it was an easy fix. So with that said I asked what do I owe them for the work they did and it came out to $650. To run a snake up the pipe and utilize the bladder and very little hand digging $650 and the issue was never resolve. And then got offered that they will come out with a mini trackhoe to dig and fix the issue for $1800 pulse cost of materials. I will never again hire a plumber, I might even quit my job as a natural gas pipeliner and start work as a plumber. I feel so cheated out of $650 for nothing really. I Couldn't in my right mind charge somebody full price for that little work and not fixing the issue. Sure make a few bucks coming out to the site and attempting to fix it. But $650??? And septic system is still messed up.... Never again Brooks plumbing.

They're the best! We had a copper pipe in our wall leaking and another company couldn't find it…read more Jonathan was quick to respond and did a great job finding and repairing it.

James was on time and very knowledgeable. Very responsive to the questions that I asked. I would…read morehighly recommend James to anyone that needs a very professional plumber.

We just had our 33 year old water heater start to leak (yes, 33 years old!) in our attic. It came…read moreoriginal with the house. It was a 40 gallon gas water heater, that was in a very tight space. James determined he was not going to be able to get another 40 gallon water heater into our attic, and a 30 gallon special short tank that would fit, would take 6 weeks to get delivered. So with his suggestion, we decided to go with a tankless water heater which could be installed later in the week. I definitely did not want to "play chicken" with a leaking water heater in the attic for 6 weeks! James was very responsive and communicative through the whole process. We discussed options and costs through text messages. He also came out to assess our situation the same day we called him!! He's quick, professional, and cool as a cucumber. I included a photo to show off how well the installation was done, it looks great. The water pressure and heating ability of our new tankless is indistinguishable from the water 40 gallon heater tank we had, and it should save some money long term as well! We'll be relying on James Plumbing INC for any future plumbing (water or gas) needs.

Immediate response. Immediate responses to my responses. Came out and found it was ( of course) and…read moreEntergy problem and deeply discounted the home visit fee. Was at my home less than 2 hours after initial contact. Absolutely recommended.

I requested assistance with a clogged kitchen sink one evening, and had it fixed by mid morning the…read morenext day. Very quick, efficient, and courteous service, I'd say. I highly recommend Affordable Plumbing & Electrical.

Absolutely sublime experience! Rick was communicative every step of the way and I'm more than happy…read morewith the results! Sewer line had backed up and came to find out pipes were not installed correctly. He came out and fixed the problem as quickly as he was able and kept me updated the whole time. I will use him for all my plumbing needs!

Excellent! We hired Rick at Blue Dane Plumbing to install a new water heater for our condo. He…read morediscovered that the water heater platform in the attic of our condominium building was structurally unsound. He presented several options and then coordinated with our construction contractor to empty and move all the water heaters while a new platform was built before installing our new equipment. Rick is highly professional, does good work and charged us a fair price. Highly recommended.

After nine months of frustration with an incompetent contractor who couldn't get the job done, I…read morecalled Rickey -- and he showed up the very next day. What the other contractor couldn't finish in nine months, Rickey completed in just one day! Not only is Rickey incredibly knowledgeable and professional, but his quality of work is outstanding, and his pricing is fair and honest. He's not out to make a dime off anyone -- he truly cares about doing right by his customers. On top of that, Rickey is one of the nicest, most outgoing people you'll ever meet, which made the whole experience so much smoother and more pleasant. I'm beyond grateful I found Rickey, and I'll absolutely be using him again in the future!

DO NOT HIRE! They robbed my house while they were "working"…read more I was moving in and most of my stuff was still in boxes. They rummaged through all of my stuff and helped them selves to anything they could fit in their truck.

My father was desperate for help with a water heater that was leaking outside from its ports…read more Lucky's plumbing, Devin, answered the phone call and came quickly to fix the problem. We were nervous that it was going to be a very expensive project with maybe even a new water heater but Lucky's plumbing was extremely fair and made the correct assessment. It just needed a new valve. I highly recommend Luckys plumbing service in Mandeville. We are very pleased with his promptness, fairness, and very knowledgeable. Devin Lucky is a master plumber and is licensed and insured LMP#13124He's an honest gentleman too. We live in Greenleaves and highly recommend him for any plumbing project.

From the owner: I am committed to providing professional plumbing work and top tier customer service.read more

I really see construction related contractors with such integrity and professionalism. Their…read morepromptness and attention to detail is something I really find and sincerely appreciate. SMJ is a company that I will easily recommend

Sort our Tankless Hot Water Heaters out in short order. Prompt, cost effective service. Texted…read morecommunications about arrivals and part orders. Highly recommended.

Terrible service, will not even supply their customers with a detailed itemized quote or invoice…read more They are being reported to the BBB. They shouldn't be able to operate a business in this manner. And will not return phone calls regarding their inferior service.

We could never recommend. We purchased a 26kw whole home generac generator a couple month back…read more They set it up and told us to run it 24-25 hours to break it in and they would come change the oil and make sure everything was working fine. At the time of install I was told not to install the app because it was junk. Hours after the tech left we did install the app and after running the remainder of that day of install and throughout the night we manually shut the generator down at 22 hours as we noticed the app was showing the battery was discharging all night and the motor sounded like it was misfiring and had an exhaust leak. The technician came out and found a wire was hooked up wrong and then pulled the spark plug to show me it was fouling out, that wasn't an exhaust leak, the rocker arms that push the valves down were pretty loose on one side of the engine. He removed the valve cover and tightened the rocker arms down using feeler gauges, yes I watched, and he reused the old valve cover gasket. As a former auto tech, manager and instructor for 40 years, I asked if he thought that was a good idea and he said it was fine. So the generator has been doing its 5 minute cycle for the last few weeks and one day I hear the generator misfiring and tapping badly again, it now has 25 hours, only 3 hours since the last valve adjustment. I call Burkhardt out again and it is the same valves loose again. The technician took the same valve cover off and sure enough the same rockers are loose. The tech didn't leave anything loose, the engine must have a part wearing out, maybe a camshaft or rocker. He adjusted the valves again, reusing the same valve cover gasket for a second time, unheard of in the automotive community....I ask the tech what he was going to do about it and he said let's wait and see if it does it a third time. Omg, really, the generator has never run with a load, we lost power for maybe 30 seconds one day. So he wants me to wait again, I said I will call Generac, he said it won't do me any good because they will want photos and there is nothing to show them. I then called Burkhardt starting on a Friday explaining what is going on and this is a brand new generator and we feel this is unacceptable. There was no return phone call Monday as promised so I called. Tuesday no one called us so we called Generac and got a case number but they tell us they will not do anything unless Burkhardt calls in. After no call from Burkhardt Tuesday I called them again, I was then told Jason Burkhardt would call me. Wednesday comes and Ronnie calls me, not Jason, and he tells me they want us to wait and see if it happens for a 3rd time. I explained that is unacceptable and no one would accept this as a solution if it were their new car or riding mower. Later that day I called Generac again and 42 minutes later they say the same thing, they cannot do anything unless the dealer that installed the unit calls in and makes a technical complaint before they can move forward with any remedy. I called Ronnie back and ask as nicely as I could to please call Generac...we shall see if he does...so far they have been unwilling to help. Did I mention we gave Burkhardt $14,910 for this generator that is less than impressive and Jason Burkhardt doesn't feel it is important enough to call us. In our mind this unit needs to be replaced.

Ugo is the most courteous, reasonable plumber I have ever met. He communicated with his customer,…read morein which other plumbers failed to do so. He was the most reasonably priced, and he truly cared for the customer as he treated my uncle like a person in which he helped. Other plumbing companies have truly lost touch when it comes to customer service. Do not waste your time calling larger companies with dispatchers. Ugo is the best!