I have used Kay's twice now and the driver's are always nice, however the lady that answers the…read morephone is always very nasty. Both times I used Kay's, (roughly a year apart), the moment she picks up the phone she seems quite upset that you are evening calling. To make matter's worse the owner will reply to all the negative google reviews claiming to be the nicest person ever and blames the customers. There are too many reputable, caring, tow companies in the area for me to ever call this one again.

Best and only tow company who answered our emergency call when my brother got stuck in the middle…read moreof east ridge tunnels. The guys said 6 minutes and he got there in 4. Family owned company who cares about their customers and we called 3 other company's and none of them answered. Didn't over charge, took credit cards, and treated the situation with a cool head. Would recommend 100% ! (No one could push my brother Yukon out of the tunnel)

Wanted to charge me $380 service call plus $130 for a tire. Needless to say, I could not afford…read morethat and was left stranded on the side of the road with a blowout.

Had a tire blow out on Promaster in Chattanooga Phatbois…read morewas maybe 10 miles out told me he will be there in less than 30 min on a "Sunday night" ...all the other 24 hrs roadside assistance company's wanted to charge astronomical prices it was insane for about 30 mins of calls...until I reached Phatbois You know just from the phone call you got a person on the phone that's not trying to beat you out of extra money. Been in expedited trucking for 6 yrs and I will refer them to anyone

These guys helped me with a flat tire when I couldn't get the spare to drop. GREAT service!read more

Called company to come pick up our vehicle. We agreed upon a price. They told us that the would be…read morethere in 30/45 mins. We sat for over an hour before we called them back. They told us a different price and more time. It was a very frustrating experience.

These guys saved our butts! The gentleman that came to help us was so polite, and despite the…read moredifficulty of our uhaul, he managed to get our door unlocked, and he was quick! I cant reccomend them enough. Great service in our time of need!

Unprofessional and unreliable service…read more Progressive assigned Smith Transport & Towing ( 803-509-4127) for my roadside assistance today. I opened the call at 8:30 a.m. after my car broke down due to mechanical issues less than half a mile from my house. Despite repeated updates saying help was "30 minutes away," no one arrived until 1:00 p.m. When the driver finally showed up, he got upset because I had given my home address instead of the exact breakdown spot -- even though he found me less than two minutes away from the car. Instead of helping, he argued, didn't like how I replied, and refused service, saying "I am the company" before leaving. After waiting over four hours, I was left stranded. Progressive should reconsider using this company.

Great service, licensed and bonded. Careful and safe with you car truck or whatever…read more else you need hauled. Awesome team of experts. I will always hire him wether I just need him to haul a trailer or something on his trailers. They are also very flexible and work around your schedule. Thank you Smith Transport and Towing.

Picked up our call on a Saturday morning. Very courteous and understanding, and pricing quotes was…read morereasonable.

I recently broke down near Naomi school. After sitting several hours waiting for "roadside…read moreassistance", I sent a message to ask about towing rates. Lane responded quickly, the price was reasonable, and he was at my location within the hour. I would highly recommend their service if you need a local towing service.

I highly recommend this towing company the lady driver was tough as nails and office crew could not…read moreask for better help. Treated us like gold, broke down truck and horse trailer and they took care of me. The tow driver she bragged on how good the company treated her that she was appreciated with this company, the whole office crew helped us with AAA trying to screw over us. Best company will not forget them.

On a recent rainy night, I ran over a fence post on N. 75. Parrish Towing got out to me within 30…read moreminutes, loaded the car quickly, let me into the cab and dropped me at Walmart within 20 minutes. He even offered to drop me at the hotel. Quick, friendly. I'll take it. Thanks!

Bradburn's Towing helped me out of a very embarrasing situation with professionalism. They took…read moregreat care of my car to not do any further damage. They responded very quickly and were more than fair in their pricing considering the amount of work they did and the number of people needed to do it. I cannot recommend them enough.

Prompt rescue on side of the road. Both of the folks I dealt with were too notch!…read more They are loaded in my phone so if circumstances require it (hopefully not to be honest) they are my automatic first call!!