DON'T JUST SHOP, GET EDUCATED!
I decided to visit this store because I wanted a larger inventory of flooring products. They had a nice collection of carpets, wood, tile and porcelain options. I just love being able to go to the store and try out the products and experience them as I would in my home. So I kick off my shoes and lay it on the floor and walk on it. How else do you do it?
There was plenty of room available to explore and I love having a work table to rest my bag and notebook. Sometimes I take notes but I allowed my husband to do most of the listening as I shopped. Although I like to do research before visiting the store, I still like to ask questions because the employees may have different answers based on their direct experience with clients. For example, one product that my husband liked at a previous store was ruled out here due to complaints about its tendency to become easily soiled and another was ruled out due to its poor performance in high traffic areas.
Gene was very knowledgeable about the carpet and he helped us to really narrow our choices. Shopping for carpet is simply overwhelming and we are easily going into our second month of trying to make a decision. It is not just about the carpet, you need to know about their installation process as well. If there is an imperfection that is found in the sub-floor after the carpet is removed, With Dalton Flooring Outlet, I can easily work directly with the contractor to have it addressed. My neighbor was not able to do this with his installers due to company policy. Instead of correcting those issues, they were literally covered up. You must consider "worse case scenario" so that all possible issues can be addressed prior to the install. Some stores are very rigid and if it is not spelled out in the contract, you might have a problem.
They have a very nice selection of porcelain tile and planks. However, they have only one very trusted tile guy and he will not be available for another six to nine months. Apparently, you can easily run into this problem if you want porcelain because a different carpet store stated that porcelain is just not that popular so they did not have anyone who could install it even though they sold it. Beware because this could present a problem down the road if you need to have a piece replaced or repaired.
We picked out a couple of porcelain samples that we would like to try in our home and they will be shipped to us at no cost. We were also able to take home a couple of their carpet samples for review as well.
***Remember, if you don't do the research, you will not be able to ask intelligent questions and you won't really understand what they are telling you. It is also easier to rule out and rule in certain options. read more