At the beginning of August, my Hyundai experienced an unexpected engine failure. I remembered…read moreseeing My Car Doc's sign on the street corner by my apartment a while back, so I took a chance and had my car towed there (here) and I am SO glad I did. I don't even know where to start. When John called to deliver the bad news and walk me through my options / his recommendations he was so kind and patient, answering every single one of my questions with plenty of detail. The night before, I had left him a voicemail and had mentioned a possible warranty on the engine in passing. He went above and beyond by calling local dealerships and checking (I believe it was) NHTSA to see if there were any active warranties that would cover me. The entire time I felt like this team had my best interest at heart. I know they probably see tons of customers a week, but they made me feel like more than just another job, which meant the absolute world to me. Unfortunately, my best option was to get a new car. While I worked through everything with Hyundai and searched for a replacement, they've let me keep my car on their lot for a generous amount of time, leaving me with one less thing I've had to worry about during this very stressful time. My Car Doc is a masterclass in customer service and I cannot recommend them enough!!!! I have so much gratitude for this team, and I will absolutely be back for any future services on my new car.

Amazing staff, they will do anything they can to make sure you feel taken care of. Reasonable…read morepricing for the area. I've taken my car here a couple times, and this most recent time was the best and most memorable. They listened to what I wanted to get done, and when there was a miscommunication, there was an extreme effort to make sure I was satisfied. I'm extremely pleased with the service I received here. Highly recommend!

Mark was wonderful to work with. Very helpful and honest with his advice. I'd highly recommend…read moreBobby's Auto. I got an oil change and new brake pads.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

Did a great job on the breaks and did good work for the value. Had him do the same service on the…read moreremaining brakes as well

NOT UP TO THE JOB. Just Brakes LLC came out 5:30 on a Monday evening to do my front brakes. So, a…read morebrakes & rotor job. We took the car for a tire issue and they said two of the lug nuts were cross threaded. I messaged Just Brakes LLC about it all. I called the next day to confirm. They hadn't checked their messages. They said they would get the lug nuts and be out Friday @ 5:30. They never showed. It is the following Monday and Just Brakes LLC has not attempted to contact us. We've taken the car elsewhere to undo the damage and properly replace the cross-threaded lug nuts. Communication is essential in any business, and Just Brakes is very poor at that.

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

I just called this business after researching online for someone that could handle the problem, my…read morecar has and that everything points you to j.And f auto. Just got off the phone with them.They said they only have one guy, and that's not something they can handle. Too bad that there is so much misinformation out there about them.B

I have brought my vehicle there twice and both times, I was treated with fast, fair and ethical…read moretreatment. Both times they could have nicked me for a lot more costs but they were honest and just fixed the real problem not an imaginary one to fluff up the bill. This is the only place I will bring my vehicle for service, and I mean all service even oil changes. They will treat you well and fairly. You can't expect more!

Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

The guy who came over to check out my car told me it was my gear shifter causing the issue, even…read morethough it was clearly transmission issues. said he'd get back to me with the new gear shifter, made me pay 75$ and then completely ghosted me. Once I threatened to find a new mechanic he finally responded, saying he'd heard nothing from whoever he was getting the replacement piece from and then proceeded to ghost me again. If you want fast and reliable service find someone else, and save your time. I found another person who got my car sorted out in 48 hours.

This is some what abbreviated::: Aug2024 My car failed I called my friend and she said she has gone…read moreto him for years.. so i sent my car sight unseen.. he got my car it took a few weeks. I got it back LaborDay. Tuesday, it broke down. I took it to Hubler they said all the valves (he fixed) were leaking. I did not want him to fix but he had the warrantee. My car insurance sent him the transmission because that is (NOW ) what was wrong.. That failed too...Each time he charged me inexcess of my insurance. I took it to CB in Greenwood... They fixed the transmission and an additional hub (something) the wires had been cut and glued. Car has run perfectly since then and they never chaged me any additional fees outside of my insurance. Oddly when I got my car from mobile, some of the black gummy stuff had solidified on my money in my cup holder.. He never gave me a receipt for either service, he was rude when i questioned him about my car breaking down. When i got back My rear view mirror is broken and my car stinks of co. I drove by today and it looks closed... IT LOOKS AS NASTY AS WHEN I FIRST PICKED UP MY CAR...

I was having car issues, called in as soon as the shop opened and I was told I could bring my car…read moreright in. Check in was fast and they had no problem coordinating with my dad since I wouldn't be able to answer my phone while I was at work. My car was ready a little after lunch time and the repairs were reasonably priced. An overall great experience.

This review is LONG overdue... Back in May I was heading to my first class of the summer semester…read moreand was unable to shift out of my parking spot in a parking garage on campus. What I initially thought was my transmission ended up being a broken piece on my shifter cable. Keep in mind, this occurred on the Wednesday before Memorial Day Weekend, and the workers (as they should) were also planning to enjoy the long weekend/holiday. John let me know that it was highly unlikely that my car would be fixed before the weekend, which I understood, but I was still a bit bummed about because I had several plans to start moving, traveling, etc. While I did not mention any of these circumstances to John, he let me know to call in the next morning for an update on the vehicle. To my very happy surprise, he let me know that he was able to find a shifter cable part from a friend in the community, and he even stayed late to fix it! Replacing shifter cables can be a pain, and I was so taken back that he was able to have my car back to me in less than 24 hours, with no appointment or heads up. I am not noting that he stayed late as something customers should rely on when choosing an auto repair shop. However, John was very thorough in explaining the process to me, and A&A exceeded all of my expectations. To stay late for someone so that they can have their car before the holiday weekend is top notch customer service, and it goes way beyond what any repair shop needed to do. Trust me, there are WAY more of people needing repairs and this shop would have stayed busy even without my business. To sum it up, A&A is reliable, I never once worried that I would be scammed as a young woman, and I will definitely bring my car back if I have any maintenance or any other issues. Thank you A&A!!