1. Daleen Restoration & Remediation

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    Lake Geneva, WI

    Daleen Restoration & Remediation

    5.0 (1 review)
    Open • Open 24 hours

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    Mold remediation

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    7 months ago

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    Artistic Cleaners

    Artistic Cleaners

    (16 reviews)

    Completely exceeded expectation. Look no further, use this company. This company from beginning…read moreto end is a WOW. Completely exceeded expectation, from initial call to the amount of time spent tackling the cleaning of many piece of cream colored upholstered furniture after a long distance move. They took time to match the right cleaning technique to the fabric of each piece. Every piece looks brand new. Even my husband commented and he typically won't noticed if it hadn't been for the superior job. This is professional cleaning done right, not like from the quick highly advertised restoration companies or cleaners. A beloved 30 year old down feather chair and ottoman looks like it did the day I bought them. This is the only company I will use moving forward to furniture, rugs, curtains. Highly recommend.

    I have used Artistic Cleaners for the past 20+ years, encountering a minor problem only once two…read moreyears ago. My rug came back to me with stains on the back side that were not there when sending the rug to them. So I dismissed it since was on the backside, and the holiday were upon us - I needed to use the rug. This month December 2019, my rug came back to me with an excessive stains on the back, but now also giant blotches on the front where it looks as if some cleaner spilled near it, or bleach, or some kind of over processing occured at their shop. When I questioned them about this, they said I sent to them in this manner. At $270 to clean, why would I have sent a damaged rug to be cleaned - and why would they have accepted this rug for cleaning? Doesn't even make sense - but that was her line. Long and short of it, I asked her to adjust my bill (remove the cost of the cleaning off my now damaged rug) - she refused stating again I sent in damaged. The worse part is she gave me about 5 different explanations of how this damage occurred (wait! I thought I brought in damaged?!). My rug was fine when I sent it for cleaning and freshening for the holidays. Now I have to purchase a replacement rug which is on backorder - no rug for the holidays, AND I'm out $1500! I will never use Artistic Cleaners again. Advice to you: take photos of your rugs at pickup and have driver sign off on the condition of your rug.

    Daleen Restoration & Remediation - damagerestoration - Updated October 2026

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