My 7yo son was born with a bilateral cleft lip and palate, and has extensive mouth trauma. Going to…read morethe dentist has always been a triggering experience for him. Then we went to Bauer and Bauer, and they worked their magic on him. He eagerly gets in the chair, he is compliant and hasn't had anxiety about any of the work done on him thus far. The staff all know us by name. They are excellent communicators and answer all of my questions. If you or your loved-one has any trauma associated with dentistry or orthodontics, this is the place to go. They will work their magic on you, too!

Dr. Annie is absolutely fabulous! She takes her time to truly accommodate the needs of her…read morepatients. My daughter is not the easiest when it comes to dental work, yet Dr. Annie handled some very delicate procedures with the utmost patience and care. While other dentists have lost their patience with her, Dr. Annie's sunny and positive demeanor never wavered throughout the entire visit. I also really appreciate the professional, modern, and fun environment for kids at Bauer & Bauer--it makes such a difference!

Dr Joy (Carlson Dental)…read more I don't even know where to start. I came in last week with a cracked tooth -- face swollen, in serious pain, and honestly a little panicked. Dr. Joy and his staff got me in right away, no runaround, no waiting, even though it was an extremely busy day. Dr. Joy was incredible. He put together a thorough treatment plan, made sure I was comfortable and pain-free throughout the entire process, and handled absolutely everything. I couldn't have asked for better care. Five stars also to his assistant Anna who was so caring and reassuring. If you're looking for a dentist, someone who truly cares about patient comfort and quality dental care, I strongly recommend Dr. Joy. Laurie R.

Every aspect of Carlson dental is professional; honest, caring, clean, never overbooked. That goes…read morefor the front desk, hygienists, and dentists. Once you find a great dentist, you can never move away. I'm staying put!

Love this place. It isn't owned by a big conglomerate just a single dentist w wife at front deskread more

I had been coming to Dr. Barnes for 10 years. Several incidents recently caused me to seek another…read moredental practice. 1) I had a change in my bite so significant that I could no longer whistle. It coincided with the start of wearing CPAP headgear for sleep apnea. I brought in the appliance. He would not look at it on my head saying it is not possible. I also brought a cast of my teeth from a few years prior to compare- he refused to look at it saying it wasn't necessary. (My new dentist identified that many people experience a change in byte with the onset of therapy) 2) I complained that there was a gap between teeth that smelled bad when flossing. He didn't X-ray the area. Instead he said, "he had one of those, too". (The new dentist used 3D xRay and found the source of the problem: a broken filling blocking the space between the teeth.) 3) In The summer of 2020 I had tooth pain and was headed to a remote location for a week and was concerned that it might get worse. Dr. Barnes was out of the office but referred me to an endodontist. Dr. Barnes never called afterwards to follow up that I was OK after he returned. 4) Dr. Barnes has not invested in any digital x-ray imaging stating other dentists are "lazy relying on it". The new equipment has so much less radiation that dental assistants don't even need to leave the room and they only place the lead apron on patients as they have come to expect it. (The new dentist identified 2 teeth that need root canals- I will continue to wonder if I wouldn't need this expensive intervention if caught earlier by Dr. Barnes.

rude staff. spoke with Karina and she was very rude. It is…read moresurprising that those dentists did not relized they are losing money because of how rude their staff is.

My experience for years has been 5 star. Dr G and the staff are welcoming and efficient. Quality…read morework and care are consistently given.

My 6 year old daughter is one of those kids who acts like she's brave but I can see right through…read moreher. I know when she's nervous, and I know she's got that "white coat syndrome" that so many kids (and adults) face. When we arrived at Wheaton Prarie Dental, I could almost HEAR her heart beating faster. So I made sure to act calm and collected as we approached the front door. Once her name was called, I was surprised she didn't run out the door right then and there. But Lindsey, the hygienist, greeted her with a smile and made sure she was comfortable in The Chair. And that's when I knew my kid wasn't scared anymore. She was definitely relaxed, and this was WITHOUT the gas mask! After Lindsey did the routine xray and whatnot, we met Dr Colella. He, too, greeted her with a smile and had a good talk with her. He acted as if he was just a friend who she hadn't seen in a while. He explained that he was just going to check and make sure everything was going well and even got excited when discovering there was a FIRST LOOSE TOOTH present! At the end of the exam, he gave us a bag full of goodies which of course any kid would love. The staff here is great and despite it being on a relatively busy street, the location is great. Parking is easy and there's a lot to do to pass time if you've got to wait a while for your significant other or kid during a long visit. Our routine visit, however, was quick - something I appreciate as a busy mom. Overall I'm happy to have found a dentist/dental office that I can trust, and one that my kids will trust as well. We all know dental visits are scary. This place isn't scary. =)

When i walk in to get my teeth clean i am warmed by the smile from the front desk lady.I believe…read moreher name is Kristin. i have great experience with the the team cleaning my teeth and the final inspection always very detailed crew. BUT when i leave and talk to Tracy she isnt a pleasant person to deal with and very unfriendly unwelcoming "give me your money and get out".When it should be about how did everything go ?How was your visit?There is many Dentist around town where everyone is nice and not look at you as a payment and get out. That customer relationships are key. Tracy doesnt belong in the field of customer service.This is the main reason why many people like my self wont be going back because of people like Tracy. I have been going here for years and its always the same with her but i will not be returning until this changes.

Caring , knowledgeable staff. I've been going here for…read moreyears and it's always a great experience.

I've been looking for a very comprehensive dental exam and I feel like I really received that at…read moreWest Willow. Kim was my dental hygienist. She explained everything so thoroughly and helped develop a plan and I'm excited to get my teeth in a better place. Everyone I met from the dentist to the receptionist were extremely friendly. It's so exciting to find such an exceptional team.

I originally wrote the first post on Yelp for this office, walking out of there believing that I…read morehad been taken the most care of. Fast forward two years later, only to find out that the root canal I had performed was not done correctly. After seeing an endontist and two other specialists, I was informed that the post was put THROUGH my tooth and was sticking into my jaw. (please see the photo of the xray taken) As of yesterday, 11/12/2014, the tooth was removed, and a bone graft was put in place. What should have been a simple procedure is now going to cost nearly $5500. As I sat there yesterday, looking at the tooth with the hole right through it, it saddened me to know that I walked away from there and was not informed of the mistake the day that it occurred. I can only hope that other patients take great caution with their trust.

Excellent service. Great customer service, and they really work with you to address your needs…read moreand explain the ever confusing dental insurance world. Great people and service.

These guys have a great option for non-insurance patients & they have MASSAGING dental chairs!…read more They were super efficient and had me in and out for X-rays, an exam, and a cleaning within the hour. The space is very clean and modern too. Julia was so friendly and had a great demeanor bedside manner. Same with Dr. Amin. Ive never known a more kind and charismatic doctor.

The absolute best dental office I have ever been to. Even though I'm moving soon, I will continue…read moreto make the 1.5 hour trip to see Dr. Amin & the rest of the team at this office because I don't trust anyone else!!

We have come here since it opened and I would never go anywhere else for dentistry. The care for…read morelittles and the efficiency in scheduling and referrals are unmatched. That's my three year old on her first visit!

Honestly, an amazing and one of a kind practice. Dr.'s Erin and Erika are so patient, thorough and…read moresmart, and amazing with our whole family since the time our kids were little. Love this practice, awesome and responsive staff!

He's been around quite awhile but is up to date enough to still teach dentistry - and that's saying…read moresomething. Knowledgeable, professional, courteous, and highly responsive when a patient is in pain and needs to see him. And who else has a day of the week that starts at 6:30 am for those who can't leave a 9-5 job for a trip to the dentist? Staff are equally top-notch. A patient literally could not ask for more.

I'm afraid I'm going to have to find a new dentist as the hygienist is not vaccinated and I don't…read morefeel comfortable being that close to someone in a medical setting.