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Dale A Kooistra, MD PhD

4.1 (11 reviews)
Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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Ask the Community - Dale A Kooistra, MD PhD

Review Highlights - Dale A Kooistra, MD PhD

Dr Kooistra answers all your questions is thorough and caring and respectful which is so hard to find nowadays.

Mentioned in 8 reviews

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Insight Dermatology

Insight Dermatology

4.3(154 reviews)
6.4 mi
$$

Dr Bradshaw is great but I had a very negative experience on the phone with his secretary. I was…read moreasking about a specific medication and she kept referring to another medication I was also prescribed. I wanted to be clear on what we were talking about so I kept telling her that I was trying to be clear. I guess I "almost made her cry" ?? HAHAHA. That's a new one on me. From the other side of the phone, trying to be clear on medication and she was almost crying? I should have been the one crying. I guess she went crying to the doctor who came on the phone, told me she almost cried. She is supposed to be a professional? What a pathetic individual and she clearly should find another field to work in. Medicine is nothing to be cavalier about and that she was offended that I was trying to be clear and not use the wrong medication is wildly absurd.

They want detail about my experience as a customer? Buckle up! First appointment was horrible…read more Doctor and some MA came in. No bedside manner. When I had to reveal parts of my body to show inflammation, that's when the MA looked up and at my body (completely unprofessional), given the doctor tells them exactly what part of the body for them to document, which is their only job. Them looking, is not necessary at all. Oh man if I had my husband with me, they definitely wouldn't look up from their notes. They're MA's for crying out loud. They just document what MD says. Also, per any operating business, they prescribe medication, bc medication causes side effects that lead to more appointments and more money. Next appointment I see another doctor who must have mistaken me for another patient, bc I've never seen her in my life. & what do you know, she gives samples of topical steroids. And prescribes more unnecessary ointments that CONTRADICT each other and are not to be used at the same time. Did the MD bother to check? Nope. Oh and their "contracts" that you sign in the beginning does not specify any charge of messaging/emailing the doctor. Cuz guess what? Those emails are the same price as an appointment and they do not tell you, they bill you. And harass you every single day. The same Karen they refuse to fire in all the one star comments below. If they removed my original review, imagine how much time they have in their hands to literally go through these yelp comments and request that it be removed!!!! Pathetic!!!!!!! I stand by my original review. Report them to your insurance. And when the time comes that this practice does this to THE one, don't forget to add us to the class action lawsuit. Not just for medical malpractice and negligence, but also civil lawsuit for FRAUD! Dermatology clinics can charge patients for email consultations, but they are legally required to inform patients beforehand about potential charges!!! If Yelp is as honest as they can be, they won't let businesses like this one flag and remove negative reviews that can literally save a patient who needs to find a real dermatology clinic and see real reviews. Not filtered ones. For the patients suffering with skin conditions, please do yourself a favor, do not go here. "Quick fixes" are temporary, it comes back & worse than before. Steroid ointments aren't it!!!!!! Please go to a reputable practice with doctors that don't just give you prescriptions within 3 min of your appointment.

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Insight Dermatology
Insight Dermatology
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Dr. Kristina Dela Rosa Lee

Dale A Kooistra, MD PhD - dermatology - Updated May 2026

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