Dr Bradshaw is great but I had a very negative experience on the phone with his secretary. I was asking about a specific medication and she kept referring to another medication I was also prescribed. I wanted to be clear on what we were talking about so I kept telling her that I was trying to be clear. I guess I "almost made her cry" ?? HAHAHA. That's a new one on me. From the other side of the phone, trying to be clear on medication and she was almost crying? I should have been the one crying. I guess she went crying to the doctor who came on the phone, told me she almost cried. She is supposed to be a professional? What a pathetic individual and she clearly should find another field to work in. Medicine is nothing to be cavalier about and that she was offended that I was trying to be clear and not use the wrong medication is wildly absurd. read more

They want detail about my experience as a customer? Buckle up! First appointment was horrible. Doctor and some MA came in. No bedside manner. When I had to reveal parts of my body to show inflammation, that's when the MA looked up and at my body (completely unprofessional), given the doctor tells them exactly what part of the body for them to document, which is their only job. Them looking, is not necessary at all. Oh man if I had my husband with me, they definitely wouldn't look up from their notes. They're MA's for crying out loud. They just document what MD says. Also, per any operating business, they prescribe medication, bc medication causes side effects that lead to more appointments and more money. Next appointment I see another doctor who must have mistaken me for another patient, bc I've never seen her in my life. & what do you know, she gives samples of topical steroids. And prescribes more unnecessary ointments that CONTRADICT each other and are not to be used at the same time. Did the MD bother to check? Nope. Oh and their "contracts" that you sign in the beginning does not specify any charge of messaging/emailing the doctor. Cuz guess what? Those emails are the same price as an appointment and they do not tell you, they bill you. And harass you every single day. The same Karen they refuse to fire in all the one star comments below. If they removed my original review, imagine how much time they have in their hands to literally go through these yelp comments and request that it be removed!!!! Pathetic!!!!!!! I stand by my original review. Report them to your insurance. And when the time comes that this practice does this to THE one, don't forget to add us to the class action lawsuit. Not just for medical malpractice and negligence, but also civil lawsuit for FRAUD! Dermatology clinics can charge patients for email consultations, but they are legally required to inform patients beforehand about potential charges!!! If Yelp is as honest as they can be, they won't let businesses like this one flag and remove negative reviews that can literally save a patient who needs to find a real dermatology clinic and see real reviews. Not filtered ones. For the patients suffering with skin conditions, please do yourself a favor, do not go here. "Quick fixes" are temporary, it comes back & worse than before. Steroid ointments aren't it!!!!!! Please go to a reputable practice with doctors that don't just give you prescriptions within 3 min of your appointment. read more

This was one of utmost worst experiences I've had. I'll never understand how I left in tears twice after zero clarity or compassion. I wouldn't recommend this place unless their AMAZING receptionists were in charge. Super disappointed, no answers, & made to feel crazy. Just saying,....find more compassionate doctors. read more

Doesn't take PPO's only HMO's. Seems greed won over this practice :( it's a shame cause I heard good things. Hopefully they make some changes ! read more

Role model for how doctor offices should be. Professional, competent & personable doctors with pleasant and helpful staff. The seating area is comfy clean and modern. The check in was fast and easy. The doctor and assistant also did not make me wait until xmas. Soon as I was led into a room the doctor walked in shortly after. They've got a good thing going. Doctor answered my questions and was methodical and thorough. Very pleased with Insight Dermatology. Look forward to my next appointment. Mel M Yelp 23:04 read more

Dr. Dela rosa was delightful. I had a horrible previous experience from my local dermatologist (he burned my skin) and asked for a new referral and was sent to insight. She was worth the 45 min drive. She was patient, professional and very thorough. she really listened to my concerns and addressed all questions. What a great experience :) thanks dr!! read more

Been coming here for years because Dr Bradshaw is the best. He is very professional and has a calming bedside manner. I'm amazed at some of the negative reviews because I've never had anything but positive experiences with this office. read more

The receptionist is awful. Your entire job is customer service and you answer the phone like you just woke up with a stick up your butt. Awful attitude, so so rude and not helpful at all. Asked a few questions and she couldn't answer any of them. I asked for more information and she said in order to get more information I'll need to just schedule an appointment. In what world do I waste my time scheduling an appointment when you just wasted 5 minutes of my life I'll never get back. Please do us all a favor and fire that receptionist read more

It's beyond comforting to meet a physician that prioritizes patient care. After a very long, stressful journey, to find dermatological care for my daughter, we met with Dr. Chen and he is top notch. He is attentive, listened to the concerns and goals of and created a treatment plan that met her seemingly insurmountable obstacles. I would highly recommend him and am optimistic about the results. read more

Insight Dermatology - Dermatologists Near Me - San Diego, California

I have been a patient of Dr. Bryan Chen at Insight Dermatology for three years. He and his staff are excellent. My appointments are always on time. Dr. Chen and his team address my concerns to my complete satisfaction. Their care is the best. read more

I'm really disappointed in this practice. My family, including my parents and children, have been patients of Dr. Chen and Dr. Bradshaw for years and years. As of this year, they decided to stop taking our executive-level insurance. We knew that to continue seeing our providers we'd have to pay out of pocket, and until today this was likely to be our plan. Instead, I've been informed that all continuing service (prescription medication refills) until we'd have been due for our next appointment has ended. We'd now have to be seen immediately if we want to continue receiving those medications, though we were told our follow up wouldn't take place until 6 months and today is just 4 months. Even when I was treated by Dr. Chen for skin cancer, I wasn't seen more frequently than 6 months, so unfortunately it appears this is just an excuse to get rid of patients who would've otherwise paid cash. Like I said, we've seen these doctors for decades, but the receptionist recommended we find someone else. Luckily, we have no shortage of excellent dermatologists in San Diego, including others who perform Mohs surgery. read more

For a long time, I had been looking for a dermatologist to remove two moles I had on my face. I came across Insight Dermatology through Yelp. It was really easy to call and schedule and appointment. I met with Dr. Ahluwalia who explained to me what the procedure would be like and also things to consider like scarring and the healing process. There was a moment where I had doubts about it because of the fear of having two very noticeable scars on my face. But I really appreciated how Dr. Ahluwalia gave me time to think about it before moving forward with the procedure. I decided to do it, and I am still very happy I did! I made sure to follow the after-care instructions the doctor gave me. I am very happy with the results and genuine care of the doctors. I have attached a picture of the results. Being patient with the healing process was key! read more

Insight Dermatology - Results of mole removal. - Dermatologists Near Me - San Diego, California

I have been going here for years and spent thousands on skincare both cosmetic and insurance related. I recently called for an appointment and was essentially told "we do not want to serve you anymore due to your insurance". My insurance company verified they are a contracted provider but the office administrator was rude and adamant that they prefer to only schedule appointments for patient's with other " preferred" insurance companies. This practice should be investigated for denying patients care!!! Horrible treatment. Great doctors but you should FIRE your front office staff for treating customers this way!! read more

The doctors here are great, give reliable results and such... ...but a few of them are fairly nervous/anxiety-ridden. I don't remember his name but the doctor I saw last time for some of my moles acted like getting near a mole would have given himself cancer, he tried to get the checkup done as fast as possible without answering questions and then get out of the room as fast as possible. read more

I don't remember the name of the doctor (I was just referred to the office), but he seemed totally inattentive and dismissive during examination. I switched insurance while having chronic lichen simplex being looked and gave me an attitude of "well what do you want me to do about it?". Additionally, his version of mole checking is to clearly look in another direction while shining 3 photons of light onto it. I have no idea how you can determine whether one is translucent or not without actually looking at it, and when asked how he was making those determinations, I simply got an eye roll. read more

If I could give Dr Chen and his staff 100 stars, I would! I've been a patient of Dr Chen's for several years now. I see him for all my different forms of psoriasis. Dr Chen's genuine kindness, patience, and true caring never waivers. I always know that I am in excellent hands when I am under his care. He stays up to date on new research and new medications, so that he can make sure that I am getting the best treatment possible. It is really refreshing and comforting to be able to trust that someone has my best interest in mind. Dr Chen is beyond amazing and I am super grateful for him. The office staff... EVERYONE is always super pleasant and always demonstrates great customer service. Someone who stands out is Karen. She goes way above and beyond to always help me. Recently, my employer required necessary paperwork while I was out of work for a flare-up. Not only was Karen thorough, responsive, and kind, she was also super quick in making sure that documents were completed faster than I ever expected. Providing documents to employers is always super stressful due to having to coordinate proper documents, making sure they are filled out the way the employer requires, faxing it to employer before the deadline, etc.; but Karen takes away all that stress from me by handling it all with such ease, grace, and did I mention quickness? Karen is fantastic! If you are looking for a Dermatologist who genuinely cares about you as an individual person, is super knowledgeable, and loves staying up to date with research so he can give his patient's the best care possible, then come to Insight Dermatology. I promise you; you will be in the best hands. read more

Dr. Kristina Dela Rosa is the best. She treated my fiancé so quickly and thanks to her we finally know what's going on

Insight Dermatology is great. The medical staff is professional and helpful. Dr. Chen is amazing!!!

This may be because of the dermatologist that I saw rather than the practice itself. My original appointment was with Dr chen who had great reviews. I was rescheduled with Dr de La Rosa. I was there for a skin review. She did a very cursory look and literally lifted my arm, turned it over and said everything looks good. She barely looked at my skin. Certainly not with any special light or special glasses. There's no way I will go back. I have gone onto another dermatologist who I feel is great. read more

Dr Chen is a knowledgeable dermatologist and easy to talk to. He also has a professional staff. Insight Dermatology meets my requirements for a perfect physician's office. read more

I had Dr. Bradshaw and he was so kind and personable. I had an irritation on my skin and he was very thoughtful and genuine in his emotions in how I was feeling, and what needed to be recommended to help. He answered all my questions and was funny too! If I ever have future problems I'll definitely be back. read more

I come here for my yearly skin exams. There is never a wait, they are always fast and efficient. If I want a mole removed or something they usually do it right there on the spot in no time. I've seen all three doctors and they are all equally friendly. They never push or mention optional cosmetic procedures. I highly recommend this place. read more

I saw Dr. Kristina Dela Rosa Lee and she was a wonderful and patient dermatologist. She allowed me to address all my concerns with her, and the full body skin cancer screening she performed was thorough. The office staff went above and beyond and were helpful during/after my visit. It is hard to find good Derm Drs. so I recommend this office! read more

New patient, made 1st available appointment, (5 week wait), but then 2 days before scheduled date, they called and told me they do not accept my insurance. (which wasn't an issue when I made the appointment, nor would I've ever made it.) read more

Loved my care at Insight Dermatology for years and then they told me they no longer would accept my United Healthcare insurance because they don't make enough money with them. Just like that, I'm not worth their care anymore. Make sure to ask them if they take your insurance and if they do for how much longer... read more

Having a history of melanoma (as well as a family history), I wanted a "real" dermatologist as opposed to somebody who specialized in cosmetics. A friend referred me to Insight Dermatology several years ago and, specifically, to Dr. Bradshaw. I don't think I've ever been to a better organized, more professionally-run office than Insight nor have I seen a dermatologist as prompt, sincere, and authentic as Dr. Bradshaw. This office is out of the way for me (I live in central San Diego), but the drive is 100% worth it for the quality of care that I receive and for Dr. Bradshaw's bedside manner. This office is really a standard-bearer for patient care. Thanks! read more

I called months ago for an appointment expecting to wait a few months for an appointment. Eight or so weeks after I made the appointment I was called by the doctor to let me know she was leaving the practice. A little disappointing because it had already been a couple months, but no problem, I was glad to be notified and understood. The voicemail said to call and schedule an appointment which I have, twice. No answer, no call back. I've lost now another couple of weeks trying to get in touch. I am going to have to find a different dermatologist. read more

The doctors I have seen there are outstanding. Unfortunately, Dr. Ahluwalia has just left the practice and when I called to reschedule my appointment that was next week, they said they couldn't see me until December! Further, they suggested I go someplace else instead. I realize they are scrambling to deal with losing one of their doctors, but they aren't handling this professionally. read more

Front desk check in and check out is always a breeze. I was referred last year by my PCP to Dr Chen, but he didn't have anything available soon enough for my issue, so I was assigned to Dr A. She's the best! She saw me for a weird bump on my finger and determined that it wasn't a skin issue and referred me to an awesome hand surgeon. I've since returned to see Dr A for some cosmetic procedures, like Fraxel laser skin resurfacing and IPL. She's so thorough and professional and puts you at ease. She explains everything and I've never felt pressured or like she was upselling me, in fact she usually errs on the side of "less is more", always aiming for the most natural looking result. I highly recommend her. read more

At 72 years old I have seen my fair share of by the book fake empathetic physicians. Dr Ahlluwalia is definitely NOT in that category. First visit she made me feel completely at ease and dutifully examined each of my many moles to determine my risks. We settled on a treatment plan for those that were specially bothersome; stomach, chest, groin and got the necessary approvals. 2nd visit with my anxiety somewhat peaking she was gentle, soft spoken, honest about what I would experience and laid all of those concerns to rest. Then amazingly she did a virtually painless removal of each with a minimal amount of sedative. During the follow up in six months I will have lost all apprehension and eagerly look forward to seeing her again. read more

There is a reason why this place has such good ratings. Nice doctors, on time, willing to listen. They don't over or under prescribe. Totally recommend this place. read more

I saw Dr. Chen last year because I had a cyst behind my earlobe. He was very nice and made me feel comfortable with the removal. He did such a great job removing the cyst that I did not feel a thing and it healed 100% with no scaring. If I ever get another cyst, I will be sure to go back to him. Also, every time I call the office, the staff has been nothing but amazing and helpful. Thank you all. read more

I just had my first ever dermatology appointment yesterday with Dr. A. The front office staff was efficient and friendly and I was able to get in before my actual appointment time because I showed up early. Dr. A. was wonderful! She took her time, she was kind and explained everything. I asked a lot of questions and her kind and friendly manner really lessened my anxiety. The person who checked me out and made my next appointment was also efficient and very friendly. Kudos to the whole office staff for a great patient experience. read more

Dr Bradshaw is amazing. I get in and out of appointments with little to no waiting, and everyone is always such a joy to work with! I've recommended countless friends to him! read more

Dr. Bradshaw was nice, generous, respectful, and made me feel comfortable. I was nervous as a first-time patient, but, the receptionist was cold and unwelcoming, and the nurse was clearly just going through the motions, like she was reading a script. read more

I came as a referral to get a second opinion on some small growths on my hands as well as have an odd very itchy rash that I have on my forearm looked at. Dr. de la Rosa was very thorough although I knew she had another patient waiting. She diagnosed the itchy rash on my arm and I now have hope that I will be able get rid of it by being sure my arm is no longer exposed to sun. This has also alleviated my concerns and I hope I will soon be able to sleep well again without having a crazy itchy arm! Thank you, Dr. de la Rosa read more

I went here to ask for mole removal from my back. Dr. Ahuwalla said they would not do it because it would grow back. I never heard of this as other doctors have done this pricedure before on me. Instead she told me to buy a cream from amazon. I will never go back here and will find a competent doctor. read more

Dr. Jusleen Ahluwalia is the sweetest. I have gone to her twice now and you can feel how much she cares and takes the time to listen to you.

We have been coming here for over 2 years and really like it. Dr. Browsal is our doctor, very knowledgeable, kind, and responsible. I'd recommend him. read more

Came in for an appointment yesterday. Got seen by Dr. Ahluwalia. She was awesome! Made me feel real comfortable from the start. She had very pleasant vibe about her. Best of all, she was real caring and super concerned. Hard to find that these days. She came up with a treatment plan for me and will definitely stick to it. read more