The doctors are very thorough and kind. Jackie in the eyeglass center is amazing! I asked for her…read morehelp in choosing frames. She selected a couple of frames and the pair I ended up with were frames I never would have picked out. They look great. I have had several compliments on them. I highly recommend Family Eye Care Center.

Whatever you do don't work with Jessica in their downtown location. She will treat you like dirt,…read morecut you off constantly in the middle of your sentence with words dripping of sarcasm and hate and basically make your buying experience a complete, awkward and uncomfortable nightmare. I've been wearing glasses since 1986 and have had the experience of dealing with a ton of stores in multiple states over decades. I've never worked with anyone quite this bad. Also, the icing on the cake with her nastiness was the UNAUTHORIZED $50 she tried to charge me to look at some different lens color options for some sunglasses. I called her on the carpet this morning as to why she "snuck" this unauthorized charge in and she politely and quickly removed the charges. I'm certain if I would have went above her head on sneaking that $50 charge on me she would have got in trouble from her managers as she threw this charge in out of PURE nastiness. What makes this experience sting even worse is that I was a returning customer. On a positive note I spent $650 with them in December of 2013 and the lens quality of the glasses I ordered was AMAZING. Their lab makes an excellent quality lens. I'm going to keep working with this company just certainly not with Jessica.

The doctors are knowledgeable and passionate about your eye care. They take the time to explain…read morethings clearly. Great selection of glasses and top-notch staff to help you. Highly recommend!

Dr. Eide performed my cataract surgeries a little over a year ago. The procedures went flawlessly…read more The first surgery was done in Mitchell at Avera Queen of Peace. The second surgery was done in Sioux Falls at Opthalmology Limited. I was diagnosed with Wet MD this August & have had eye injections done by Dr. Thomas. The last two injections have been done in Mitchell at the Mabee Eye Clinic. The appointments are run like a well oiled clock. Yesterday, I left at 11:50 from work, had the scan, eye test & injection. I was back at work at 12:30. Great professionals and staff!

Every time we have gone there, the wait times have been horrendous. I mean, why even have an…read moreappointment. Very disrespectful of our time. And then, on top of that, they tend to "try out" new non-formulary treatments (read expensive and not covered) without any real discussion with the patients. I wouldn't be surprised if there were financial incentives between the pharmacy sales representatives and clinics to push those instead of less expensive options that work as well. And their financial people seem to have difficulty with communication. They struggle getting even simple pre-authorizations and seem offended if you call with even a simple question. I'll be going to Vance Thompson in the future.

Dr. Alison Tendler, MD, Whitney, and Katelyn all eloquently provide a thorough pre-procedure…read moreappropriateness-evaluation visual acuity and eye health examination, by precisely using state-of-the-art laboratory-grade optical examination equipment in an opulent office, and they also explain the refractive-lens-exchange eye-surgery procedure, to correct patients' presbyopia conditions, such that the patients generally won't need to wear either corrective eyeglasses or contact lenses or use vision-correction eye drops any longer, for most routine daily tasks that require near-range, mid-range, and distant vision, if the Alcon Panoptix tri-focal implanted replacement lenses are chosen. They also answer patients' questions, explain available financing options of 6 months to 5 years, some interest-free, and provide an accurate itemized overall cost of the procedure, including the implanted lenses, and answer questions regarding insurance coverage, if applicable, pursuant to the presence or absence of any medically-significant cataracts that have, or have not, yet developed in the patients' natural eye lenses. ________________________________________________________________________________________________________ Dr. Tendler is well-educated, truly passionate about the intricate science of vision, and provides the personable individual attention that all vision correction patients should appreciate. She also knows how to manually, with her own vision and experienced judgment, identify whether or not the patient has yet developed cataracts in their natural eye lenses. This attention to all the details and the understanding of the patients' adaptations to the nuances of the procedure, before the procedure is done, makes it easy to readily recommend the Art Vision to anyone, and people should also appreciate a refined specialty business of this high of quality being readily available in a rural-area city the size of Sioux Falls. It's also appreciated in today's fast-paced society to see this quality level of care for individual patients. ________________________________________________________________________________________________________

I have such weird eye problems. I need help with them at least once a month. No matter what, the…read morefolks at Sioux Falls Family Vision take care of me as fast as they can, and they're still nice to me! I'm a frequent flyer - I'm sure they draw straws to see who has to help me, but they never fail to be friendly and fix my problems right away. A+ all the way.

I was a customer for about 15 years and the first time I came in for warranty on my lenses they…read moreweasled out of honoring the warranty. Then, without missing a beat, they offered to just sell me new glasses I left them a negative review on their Facebook page and they blocked me. That should say all you need to know about them.

Dr Barnett is awesome! They fit me in for an appointment right away. I got some free trial…read morecontacts to try out and they had lots of nice frames and sunglasses in stock to try on. I ended up choosing an Oakley frame for my new prescription and they had them mailed out to me very quickly.

I was a patient Of Barnett Vision Since shortly after I was Adopted in the 80's. When I got…read moremarried, had kids we all continued to go to them for services. I decided to "Upgrade" at my last appointment with them to a digital lens. I was told to start wearing them the next day, which I did. Come the next day it was like looking out of a fish bowl. My depth perception was terrible, and they just didn't feel right. Fast forward midday, I pulled into a parking spot and the a combination of things occurred and I rubbed a vehicle next to the spot I was pulling into. (see the lengthy write up attached) Well there are Spots (water marks on the lenses) I was told this is normal and they don't tell people because (then more people would complain) Well I left a note on the gals car I rubbed, Paid out of pocket for repairs and needless to say wasn't happy, Had my wife drive me home and went back to my old glasses. This is were I thought the business I had been with for 20+ years would step up and do the right thing. Instead when I went in to try and talk to the DR's I was told they were busy and couldn't see me, So I ended up just planting myself in there office till they were finally forced to talk to me. They took no responsibility. At that point I paid out of pocket for an exam at another clinic and was told that my glasses had THREE issues! YES THREE! And that is why it appeared to me to have a fish bowl effect, depth precepting issues ect. I sent a certified letter to Barnett and all I got was a call from the secretary, the DR couldn't even bother to take the time to call and tell me to p*ss off which is all it was. I had planned to take them to small claims after we got our new home completed but now everything is closed with this Virus so I am doing the next best thing. I would avoid them, All I wanted was my exam money, glasses money and maybe half the damages I paid to her vehicle back, That's it! They goofed up! I have the other DR's notes and the photos of the glasses. But instead they Hid and avoided me like me and my family weren't paying customers for 20 some years.

Dr. Matt Clarke super nice guy and down to earth. Explained everything. Highly recommend.read more

Dr. John Sivesind was very helpful with my vision concerns. He took time to explain my Astigmatism…read moreand got me into the correct contacts to stop my blurred vision. I recommend him. Thanks!

The service is great and the doctor has been super helpful and supportive…read more My eyes are definitely glad to get care from the Brandon clinic team

Excellent service and care. Would highly recommend this business and the doctors to others…read more Friendly atmosphere and everyone is very knowledgeable.