I went to Vance Thompson office for a condition called keratoconus and I could not believe the extreme wonderful care that I received. Prior to my appointment, I made a couple calls to inquire about appointment times, insurance questions, procedure reviews for the consultation to the surgery. EVERY person and EVERY question was so thorough! Day of consultation, waiting area was beautiful, many complimentary drinks and treats were provided. The check in staff; helpful courteous, organized and made me feel welcomed! Jess was the blessing of a person I got to work with next! Oh, my gracious, beyond professional and personable!! I could believe how efficient she was in running through all the tests on my eyes and the questions ~ she knew all the right things to ask and ALWAYS making me feel so taken care of for what I was going through!! She was top notch smart about all my questions and her bubbly, infectious personality had me laughing (relaxed) often! Dr. Schweitzer was who saw me and he was thorough in all his explanations, yet elementary in his verbiage so I could all follow along closely. Then Jaimie came in to talk about insurance and paperwork. Again, so delightful and made every question that I had so easily understood!! Dr. Berdahl came in next and also answered more questions!! From start to finish, I was SUPER beyond impressed with every aspect of this business!! Each and every person made me feel truly appreciated and valued. Another employee, Mel, I believe she works in marketing and public relations, made sure that we were well taken care of during our visit!! I can't say enough goodness about our experience ~ you can tell they put a LOT of time, care, and thought into all they do to ensure great patient care!! read more

Two weeks ago I had Lasik surgery at Vance Thompson Vision. I was overwhelmingly impressed with the whole experience. Scheduling was a breeze with their friendly staff. I even had to reschedule an appointment and they graciously found me another appointment within the same week. And I have never been to any medical appointment with such a personal touch and friendliness in their service, right down to my favorite radio station playing in each exam room I was in. I was a little nervous for the surgery itself. But the staff answered my questions and concerns and even Dr. Thompson himself talked with me more than one time to reassure me. The surgery took around 15 minutes for both eyes. There was no pain. Dr. Thompson and staff were verbally reassuring me and giving clear instructions throughout. As soon as i walked out of the office i could see. For the first few hours it was a bit blurry, like looking through a dirty window, but i could tell i could see. When i woke up the next morning i could read the plaque on the wall across my bedroom. And every once in a while the amazement still runs through my mind, "I can see! I can really see!" I would recommend Vance Thompson Vision to everyone! read more

It has been almost six months since I had my LASIK procedure and it has been life-changing to wake up with crystal clear vision. I have been wearing glasses or contacts for the past 16 years, but I now have 20/15 vision! Everyone from the schedulers to the people at the front desk to the nurses to the doctors have been incredibly kind and caring. They really take the time to get to know their patients and make their time at Vance Thompson Vision as comfortable as possible. They even have my favorite music playing when I come in for an appointment! Dr. Thompson took the time to explain the procedure fully to me and answer all of my questions. The procedure itself was gentle and painless and I was able to return to work the next day without any issues. The wait time can get a little long, usually about 10-15 minutes in the lobby and 15-30 in the office depending on the appointment and how many different people I have to see. But I do appreciate how they come and get you in the lobby rather than just yelling your name from the other side of the room! Overall, I couldn't be happier with my new vision and the care I received at Vance Thompson Vision! read more

I have had a couple of different procedures with VTV and both experiences have nothing short of Amazing. As I started getting up there in age, I had to start wearing glasses to read and see things up close. I hated trying to keep track of glasses, as I only needed them to read. I didn't like wearing them all the time because it messed up my distal vision...Then I heard about monovision. To make a long story short, I had the procedure. I no longer need glasses to read and my distal vision is still 20/15. Boom! Problem solved. And the procedure was way worth the investment. The second procedure was to treat my severe dry eyes. They suggested Lipaflow. It was a simple procedure (15-20 Minutes), and the results have been incredible. No more watery, irritated eyes, no more eye drops and my eyes aren't all red anymore. This place is amazing. I couldn't be happier with the friendly people who want nothing more than for me to experience the best service and have the best vision possible. I would highly recommend Vance Thompson Vision to anyone looking to improve their quality of life! Thank you VTV!!! read more

This is Rudy, as they called me there. I had cataracts removed and then had Tri Focal implants done in both eyes and i can't say enough how impressed i am with the care I received from Vance Thompson Vision through this whole process. Every step of the process was done with such professionalism and can't say enough how happy i am with this expierence. My vision was back to 20/20 when i stepped out the front door and haven't wore glasses or contacts ever since my surgery. . Dr. Thompson and Dr. Wallin as well as the staff were amazing during my check ups and surgery. I will and have recommended Vance Thompson Vision to anyone thinking of going through this process. Dr Thompson said he was going to take my 70 yr old eyes ( which are only 59 yrs old haha) and turn them into 30 yr old eyes and he was right. Thank you so much Dr Thompson , i can see again hahaha read more

I first had a consultation more than 16 years ago. At that time Dr. Thompson mentioned to me that while Lasik could help my vision, perhaps it was a more aggressive treatment for my eye condition. I have always had a huge correction. Huge! And when he told me to wait, I was a little disappointed at first. But then he mentioned that there was a new procedure using an implantable contact lens. This new lens was designed especially for high corrections. And it is more or less reversible. He mentioned to me how he was studying it and was part of the research team. So I held off on Lasik. A few years later that lens was approved and available in the US and that's what I had done! My vision is amazing and I'm glad I waited. I'm so grateful that he told me to wait. And I worry about what would've happened if I would have gone someplace that only does Lasik. read more

I cannot recommend Vance Thompson Vision enough! Both my parents, and now I have had Lasik eye surgery here. Dr. Thompson is fantastic! And the staff is super friendly, and makes you feel comfortable throughout the whole process. Seriously, I've never been anywhere that has had a staff this friendly! They answer all your questions, and explain the process the entire way through. It also helps that most of them have had lasik before, so they can give you a first hand experience. I was very comfortable in the operating room, and knew exactly what to expect. The surgery is very short. My mom also got to watch the whole thing, and a nurse even sat with her to explain everything to her. If you are thinking of lasik- go for it! And get it done at Vance Thompson, of course :) read more

I had a world-class patient experience at Vance Thompson Vision! Not only was my Lasik surgery a huge success (I even got emotional afterward from being able to see for the first time on my own) but from start to finish every person at Vance Thompson Vision truly cared about me and my overall happiness & comfort. Lasik surgery can be nerve-racking, but when your nurses and doctors walk you through every step in the procedure and even hold your hand during the actual procedure (yes, they actually held my hand to help with my nerves!!), it makes all the difference in the world. Thank you to all the doctors, nurses and staff at VTV. You have given me the miracle of vision and I will be forever grateful. read more

I flew in from Seattle WA to have LASIK performed by Dr. Berdahl at Vance Thompson Vision. From the moment I walked in, I was greeted warmly greeted. Their lobby eschews a traditional waiting room configuration and instead is setup more like coffee shop, including fresh baked cookies, coffee, fruit, and soda. Everyone there was friendly and took time to answer any and all questions. They explained the procedure step by step, went over the aftercare instructions. The whole time my comfort was the primary concern. The outcome of the surgery couldn't have been any better resulting in 20/15 eye. I'm so thrilled to be glasses and contact free. Thank you Dr. Berdahl! read more

You will be treated like family the minute you enter the building. All of the staff has genuine smiles and are willing to help answer any questions. The team of doctors is second to none and I wouldn't trust anyone else with my Cataract Surgery. They use an arsenal of advanced diagnostics to determine the best approach to achieving my goal of getting the best vision possible and take the time to explain every step of my journey to better vision after Cataract Surgery. And today I'm free of glasses! I even received a personal phone call from my doctor in the evening after my surgery... just to check in. Vance Thompson Vision truly is "The Best On Earth"! read more

I had been considering LASIK surgery for years. I researched a number of centers in the upper Midwest and hands down, Vance Thompson Vision was my number one choice. In my research, I learned that although the cost of LASIK was less expensive in others centers, what they don't tell you about the other costs. Other centers charge an additional fee for the cost of drops, post op visits and the cost of enhancements if needed. Vance Thompson Vision was the best decision for me. Dr. Thompson and team were amazing. They answered all my questions and made the process seamless. I am seeing 20/15. Thank you Dr. Thompson and team! read more

The team at Vance Thompson Vision was awesome! I was concerned that I wouldn't be a candidate for LASIK with a lower prescription but the team was fantastic through the entire process. It turned out I was a candidate! I could not have asked for a better experience - Everything was thoroughly explained from my first appointment all the way to surgery. I was comfortable the entire time and not nervous at all. I knew I was in great hands. I'm thankful for the great care from my first appointment through my surgery and after-care. The entire team there is world class! read more

Dr. Thompson and his team performed my LASIK--I am still blown away by the experience and my current vision. I am so impressed by their attention. During my consultation, Dr. Rasmussen recognized that I probably didn't need to have surgery in both eyes, and recommended LASIK on only my right eye. It worked, and I see better than I could have imagined. Contacts and glasses never gave me such crisp sight! Vance Thompson Vision offers truly patient-centric care and I always looked forward to visiting! Their staff is incredibly welcoming. read more

I am so impressed with the level of service both my parents had with Dr. Thompson. They both had cateract surgery, and the care and professionalism they received from Dr. Thompson was top notch. Dr. Thompson was very patient with them, he was very thorough in his examinations, as well being very open to any questions or concerns they had. It is peace of mind, to work with such a terrific physician as Dr. Thompson. It is very obvious that he not only cares for his patients eye health, but he truly cares for his patients. read more

I honestly could not have had a better experience. Everyone took such great care of my whole experience, and lasik was the easiest and most pain free medical experience I've had. After wearing glasses for almost my whole life, this was a complete world changer. I've heard horror stories of other lasik centers in the midwest, and I'm so glad Vance Thompson Vision was where I went. I can't thank Vance and his team enough for such an awesome experience and for giving me the gift of life without glasses! read more

Vance Thompson Vision is an excellent place. I had LASIK eye surgery done about a year ago. It was one of the best decisions I have ever made. After years of wearing glasses and contacts, it is so great being able to wake up and be able to see. The doctors, nurses, and staff make you feel so comfortable and were so helpful. They made you feel like family. They did a great job at explaining the procedures and timelines for healing. I would highly recommend Vance Thompson Vision. They are the best! read more

I had LASIK done by Dr Berdahl and it's been one of the best things I've ever done. From the second I walked in the door I was impressed. The entire staff was friendly, knowledgeable and helpful. The office was very clean and smelled amazing because they bake cookies right in the lobby. I was super scared prior to surgery but the staff in the surgery department were very comforting. I drove to my follow up appt the next day and then went to work! I love waking up and being able to see instantly!! read more

As a person with a very high correction I never thought laser vision correction was an option for me. Well, I was wrong. The team over at Vance Thompson Vision were so helpful, knowledgeable, caring and attentive! I had LASIK done last week and it is remarkable how well I'm seeing...and it getting better everyday! Having two little ones that still wake at night it's such a relief to not have to reach for my glasses every time they need me. Thank you VTV for giving my eyes new life!!! read more

I recently visited Vance Thompson Vision with my wife and was overwhelmed by how nice the staff and doctors are there. There was excellent education about why my wife wasn't a good candidate for LASIK because of her extremely high correction. At first we were bummed, but then we learned about another technology (implantable contact lenses) that most other centers don't offer. She had that done instead and I cannot tell you how amazed she is. Coke bottle glasses to glasses free! read more