Prior to selling my home in Maryland. I begin a detailed search for information on establishing a legal address for changing state residency as a full-time travelling RV dweller. As a result, I stumbled upon an article regarding this issue which also explained why post office boxes are not considered residential addresses. In addition the article stated, "Mail forwarding services in many states would issue new residents the required street address such as Americas Mailbox, Amalie6, DakotaPost, Digital Mailbox, iPostal1, Panamail, PostScanMail, Traveling Mailbox, US Global Mail, USPS, Your Best Address to name a few".
Based on my research and varied findings I selected DakotaPost located at 3916 N Potsdam Ave, as my mail forwarding service because of its proximity to my Sioux Falls, SD residence as well as for its claim, "Your mail. Where you want it. When you want it." Therefore, mail forwarding services provided by this company from January 2018 to February 2020 was adequate.
Once I begin travelling from state-to-state and city-to-city mail services from this company declined. It became evident that employees and managers could care less whether I got my mail within a suitable time or not. For instance, I take life-sustaining medications twice a day because of open-heart surgery, mitral valve implant, heart-attack, cataracts, glaucoma, a stroke and asthmatic. However, medications were returned to DakotaPost because (1) it was shipped to the wrong address and therefore returned; although a new address was provided, (2) medications shipped in ice cooler had thawed, (3) delivery boxes damaged and display several old shipping labels, (4) I spoke with two employees and required my mail be held for personal pickup because blood pressure meds and two face mask were in my mailbox and I was on my way home (to Sioux Falls); neither person told me mail could not be picked up in person. After driving for three and a half days, I arrived on the parking lot of DakotaPost; walked to the front door and read a sign that stated, "Call this number for mail." Upon calling the number, I was told mail could only be mailed to me."
I was livid for the following reasons: (1) I spoke to two employees regarding my planned travel to Sioux Falls, (2) In comparison to local post offices, FedEx, and UPS. DakotaPost is a small mail service provider. As such, it was hard to believe the manager of this company could not develop a sensible safe plan to keep employees safe while providing services to customers arriving on its parking lot. Such as, once a customer calls the posted telephone number on the glass. He/she could press their driver's license against the same glass under these instructions for verification. Then, employees remove all mail from customers mailboxes and put it in a cart, paper bag or plastic bag and set it outside the front door. Once the door is closed and locked. Customers walkup and retrieve his/her mail. (3) based on the nonperformance of this company's employees and manager during covit-19 was callous and unprofessional. (4) My mail arrived in Arizona two weeks after I returned from Sioux Falls, SD.
On the other hand, this company's manager and employee had no problem charging my credit card for the following: March 5, 2020, original amount $225.93; March 5, 2020 - personal care $101.50; March 5, 2020 - personal care $101.50; March 17, 2020 - personal care $101.50; April 01, 2020 - personal care $101.50; April 01, 2020 - personal care $101.50; April 01, 2020 - personal care $101.50; May 11, 2020 - personal care $101.50; May 14, 2020 - personal care $101.50; May 19, 2020 - personal care $152.25; May 29, 2020 - personal care $101.50; June 18, 2020 - personal care $101.50. It appears my credit card was recharged for returned mail that this company screwed up.
NOTE: If you are searching for a mail forwarding service company, I recommend you choose a different one. read more