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    Daisy Hill Labradoodles

    5.0 (2 reviews)

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    10 years ago

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    9 years ago

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    Petco

    Petco

    (12 reviews)

    The store always seems so dim, and when I was in I was being watched by an older grey haired woman…read morewhen all I was looking for was dog cologne!

    I went to Petco off of S. 6th on 2/21/25 to purchase some paw balm for my dog. I had already…read moreconfirmed online that this particular Petco carried this product and had it in stock. As is typical of this store, I began my search for this item and although I searched for it in a logical location could not find it or any similar product. As is also typical of this store, I had to go in search of customer service personnel to help me locate it. I located a surly individual in the fish tank area (large man with dark hair). He conveyed to me in no uncertain terms that he had no desire to help me (body language, tone of voice, words he spoke to me). He ultimately lead me to a location where the item I was looking for could possibly be. It was not there and this individual had no interest/desire in investigating why it was not there or where it might be located elsewhere in the store. I found nothing on the shelf he directed me to that would suffice for "paw balm". Just once, it would be nice to "shop" at this Petco and be able to purchase what one needs the same day (instead of always having to purchase what you need on Amazon and then wait for it to get shipped to you). This phenomenon is not the exception at this Petco, it is the rule. This same scenario has happened to me as a customer many, many, many times. 1. Items are supposed to be in stock at this store. 2. The item one is looking for is impossible to locate or does not exist in the convoluted mess of the store. 3. "Customer Service" personnel are impossible to locate and/or are surly and make no effort at giving one customer service. I am sooooo done with the Klamath Falls, Oregon Petco. IT JUST ISN'T WORTH THE EFFORT.

    Grooming Tails

    Grooming Tails

    (9 reviews)

    Horrifying. I've brought one of my dogs regularly for quite a while. I decided to take my senior…read moredog in for a bath, the day before her end of life photoshoot. I told them and they squeezed me in. When I picked her up the woman at the front asked me why I was doing this. I was so bothered by that. She specifically said, "she couldn't see anything wrong with her". WHAT? After some back and forth I said I didn't want to talk about it and wanted my dog. She charged me and then the groomer came out and SHE BADGERED ME. I was shaking, very obviously upset and I told HER I didn't want to talk about it. She wouldn't let it go! She said she wanted to know because she wanted to give me financial help! Listen, you don't get to do a "good deed" at the expense of someone else's mental health and well-being. This whole conversation should never have happened. It's literally nobody's business but you absolutely should NEVER press after someone tells you to leave it alone. What exactly makes someone feel entitled to this private of a thing? Unbelievable.

    Over-Priced! Took my puppy in for first cut. His hair was longer & I requested a scissor cut to…read morekeep his curls soft. I thought $79+Tip was asking a lot but gave them the benefit of doubt with his hair being long and requesting a scissor cut. The cut was darling & they were overly complimentary re how well behaved he was for a puppy. They suggested to keep cost down considerably...to bring him in sooner and get a buzz cut. I did as recommended and hated the cut and no toenail trim! Plus they charged me the exact same amount!! I reminded them of there suggestion and how the cost would be lower. They were adamant the cost is always the same!!! $20-$30 more than competitors. Next

    Cherish K9

    Cherish K9

    (7 reviews)

    I had a very disappointing experience with Cherish K9 Dog Boarding and will not be bringing my dog…read moreback. When I picked her up on 11/12/2025, she had diarrhea, had thrown up, and a day later ended up vomiting a piece of a toy. Liz showed no accountability and denied that anything like that could have happened at their facility. Instead of being helpful, she was condescending, dismissive, and told me that I needed to watch my tone. Liz kept asking me what would be helpful in this situation, but honestly what would be the solution if they cannot even take accountability that it happened while under their supervision? Liz stated that she didn't want to be rude and asked if I was so concerned why didn't I call sooner. I work 12-hour shifts and was continuing to monitor her symptoms and I called on my day off. I was genuinely taken aback by the entire phone conversation. I understand that unexpected situations can occur even at reputable dog boarding facilities, but the response I received felt dismissive and was not at all what I expected. When I told her about the vomiting and diarrhea, she brushed it off and said she "wasn't surprised" because of how excited my dog gets, even suggesting that maybe social play wasn't good for her because she can get overstimulated. That response felt unhelpful and minimizing. She asked for me to send her a picture of the toy and said she would go check to see if they had the toy that I described. She called me back and of course she said they did not have that toy there (which is what I figured they were going to say). What worries me most is that based on how the situation was handled, I genuinely feel that if my dog had been hurt or injured while at their facility, they wouldn't take any responsibility for it. Thankfully, my dog wasn't injured and threw up the toy piece the next day, but the lack of concern and support from the facility was extremely concerning. I'm genuinely disappointed to say that I no longer feel comfortable bringing my dog here. I truly wish there could have been a reasonable resolution, as I have no desire for any negativity or bad feelings.

    I cannot rave enough about Cherish K9 house. We had an emergent situation where my husband needed…read moreto go to the hospital while driving a UHaul with our 3 cats through Klamath Falls. Liz and Jordan went well above and beyond to board our three cats overnight with zero notice and what can only be described as the best customer service I have ever received in any industry. My husband and I were absolutely blown away by the quality at Cherish K9. If we are ever in the Klamath Falls area again, they will get our business every single time. People of Klamath Falls, you are so lucky to be near the best possible spot for boarding your pets anyone could hope for.

    Daisy Hill Labradoodles - petservices - Updated May 2026

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