We bring our dogs in to be groomed ever month or so. It is expensive but they always come out…read morelooking good. The people here are always welcoming and professional. There is also a great selection of toys and treats.

We boarded our 2 dogs a Belgian Malinois and Blue Heeler for 3 days here... they've never been away…read morefrom us. This place was wonderful! My dogs were happy, well cared for.. er gas them groomed before picking them up and they look & smell amazing! We are very impressed and grateful to have used them. Highly recommend!!

The store always seems so dim, and when I was in I was being watched by an older grey haired woman…read morewhen all I was looking for was dog cologne!

I went to Petco off of S. 6th on 2/21/25 to purchase some paw balm for my dog. I had already…read moreconfirmed online that this particular Petco carried this product and had it in stock. As is typical of this store, I began my search for this item and although I searched for it in a logical location could not find it or any similar product. As is also typical of this store, I had to go in search of customer service personnel to help me locate it. I located a surly individual in the fish tank area (large man with dark hair). He conveyed to me in no uncertain terms that he had no desire to help me (body language, tone of voice, words he spoke to me). He ultimately lead me to a location where the item I was looking for could possibly be. It was not there and this individual had no interest/desire in investigating why it was not there or where it might be located elsewhere in the store. I found nothing on the shelf he directed me to that would suffice for "paw balm". Just once, it would be nice to "shop" at this Petco and be able to purchase what one needs the same day (instead of always having to purchase what you need on Amazon and then wait for it to get shipped to you). This phenomenon is not the exception at this Petco, it is the rule. This same scenario has happened to me as a customer many, many, many times. 1. Items are supposed to be in stock at this store. 2. The item one is looking for is impossible to locate or does not exist in the convoluted mess of the store. 3. "Customer Service" personnel are impossible to locate and/or are surly and make no effort at giving one customer service. I am sooooo done with the Klamath Falls, Oregon Petco. IT JUST ISN'T WORTH THE EFFORT.

This erogant place showed zero compassion, zero proper protocol, zero communication and a arrogance…read morethat is stunning It is proper protocol to offer and discuss a tranquilizer prior to euthanasia.. according to the ,12 vet clinics I've spoken with since....a discussion of traquilizer prior to euthanasia was NEVER DONE. As a result my girls last moments on earth were her in my arms howling out in pain, not once but twice. The response from the tech performing the euthanasia.."oh. They do that sometimes '. The fact that she seemed so flippant and that this occurrence was the norm should in itself say YOU ARE DOING SOMETHING WRONG. After calling several times after this horrific experience I NEVER received a call back. Wks went by. I wanted to get them to do what EVERY other clinic does ....FOLLOW PROTOCOL with regard to offering and discussing a tranquilizer but they NEVER returned various calls.....instead ..a big fat WE DONT CARE I will be forever haunted that my girls last 30 seconds or so ... in excruciating pain in my arms and I was responsible for trusting this non compassionate arrogant business. Frankly .Shasta view really sucks and they have no business caring for animals when they openly display such a complete lack of caring and compassion. I can only hope someday shasta view vet will be repaid in kind ...with pain at the end.

Amazing staff. This is the second time we have brought a 4-H pig over from Medford who needed a…read moreminor surgery . We appreciate having a vet who is knowledgeable about pigs.

I like the store, I use the online curbside pickup, and lately I've had to wait for more than 30…read moreminutes to get my order. There is one lady that is awesom, but the rest couldn't care less if I get my order. I'm getting really fed up with this. I am disabled and they tell me to come into the store and get my order, why would I do online if I have to come into the store.

Took my doodle in to get groomed by Jessie and she did an amazing job! Her attention to detail and…read morecommunication with me about everything she did was outstanding. We will be going to her from now on. I highly recommend if you want someone who is passionate and truly cares for animals.​

Great staff, on time, followed through on instructions…read more The vet that treated my puppy was amazing. He suggested we reduce the itch meds she'd been taking. It seems like her harness makes her itch. Without wearing it at home, and stopped the meds. She doesn't scratch at all. Genius!! Thank you.

If I could give 100 stars I would…read more We were driving from Crater Lake to Klamath Falls to spend the night in our large travel trailer. While shopping our puppy was in the trailer, when we came back there was blood everywhere. Turns out military jets were flying low over the trailer and spooked the puppy. He must have caught one of his nails on something and pretty well pulled it out. There we were in a strange town, towing a large travel trailer with a blood soaked, scared puppy. I did a search and found The Pet Medical Center just a couple of blocks away. I phoned and explained the situation. They told me to bring him right over and I could put the trailer in the parking lot. We carried him into the office, they were waiting for us and met us at the door. He was on the table in 30 seconds and getting treatment right away. I was worried about blocking their parking lot and was invited to put my trailer in an open field behind the office. We told Letty (at the front desk) that we were going to go into the trailer and make some lunch since we'd been on the road all morning. She volunteered to drive us to a local restaurant and pick us up when we finished eating. During lunch she called to say Ace was ready to go and doing fine. To top off the story we have pet medical insurance and they allowed me to use their computer and printer to print out a claim form, filled it out and faxed it in for me!! Don't delay - this is the place to go in the Basin.

The front desk people. Namely Madison the heavy set gall.Who…read moredoesn't care about your animal?Makes me just not want to go there and for the doctors to not see how unprofessional those girls are at the front desk makes me sick.

I usually love this place and take all of my animals there, we've had great and kind service each…read moretime. But there's a new lady with dark hair and a mole on her arm and she's unbelievably rude, there is no place for that kind of attitude in a veterinary clinic. Very disappointed in the service i received.

Very sad how customer service is so bad toward your neighbors and their pets. I won't take my pups…read morehere and the reviews are very telling.

I was very upset with the groomer. I have a small dog. She was perking her around by the tail and…read moregrabbed her around by the neck yelling at her. My dog was excited to see me and was obviously excited. If she treated my dog like that when i was there how was she treated when i wasnt there . I obviously wint be goung back or recommding this place.

I have had about 25 cats in my 76 years. I started going to Companion Pet Clinic in the mid-90s,…read morewhen it was opened by Dr. Dean Wilson. I come from a background as a medical transcriptionist, so I am familiar with a lot of medical information. I have found Dean to be an exceptional veterinarian. He is an excellent diagnostician and frequently knows the problem without giving my cat many expensive tests. As a surgeon, he is without equal in Klamath Falls. I remember a time when they were complaints, I believe from the shelter, that when Dean spayed a cat, they could not find the scar. If I recall correctly, they wanted him to tattoo cats that he had spayed. I don't recall the final resolution to this matter. At one point, I had to move to Nevada for a job. While there, it was necessary to have a cat spayed. The scar from that veterinarian ran the length of the entire abdomen. This was not necessary and would also put more stress on the cat. I was so happy to get back to Klamath Falls, we're Dean could take care of my cats. Dean now has more veterinarians working at the clinic. I'm sure they're all excellent doctors. However, my heart belongs to Dr. Dean Wilson.

Awesome thoughtful care. Our dog was not treated well at another veterinary clinic, after finding…read morecompanion pet clinic our dog was treated for his infection and tested for the many things this could have been. Be confident in taking your pets here.

This review is long overdue but I wanted to make sure that I posted because I've been very happy…read morewith my experience with Ichibone Dog Training. I reached out to Lorie at Ichibone dog training after our family adopted a chocolate lab (mix) puppy. Throughout the years we've had experience raising/training two other family dogs but they were golden retrievers and this was a Labrador - very different energy! Lorie came to our home for a series of training sessions with us & our pup when he was 6 months old. The specific issues we needed help with were: leash walking, not jumping up on people, behavior in social situations with other humans, and other basic commands. What I really appreciated was Lorie's approach to watching each family (household) member (myself, husband, daughter & grandson) interact with our dog. Then she worked with each of us independently after assessing our individual relationships with our pup. She provided an individualized approach for each of us to use while maintaining consistent training cues and commands, for our puppy. After our initial series of in-home training sessions, Lorie also offered virtual sessions by phone and email, when I had some follow up questions. We even had her come back a year later for some in-home follow up work with our dog when he started barking at everything. She was always really relatable, fun and easy to work with, provided great suggestions to us, and even offered personalized videos to help us visualize what she was trying to teach us. I learned a lot from Lorie and have become a much better dog mom to a goofy but sweet lab!

From the owner: I work with dogs of all sizes and breeds to address basic obedience, tricks, and behavioral issues…read more My goal with each client is to give them the tools they need to feel confident in living with their dogs in harmony whether it’s out in the real world or in your own home. I work by appointment only, please email lorie@ichibonedogtraining.com for a faster appointment time.