For a fast food restaurant, the service was better than average and the food tasted fine. Compared to other hamburger places of similar pricing, I felt that it was good. I have only been to DQ a handful of times and this is probably my first or second hamburger I've eaten. The inside was clean and neat and the two cashiers were friendly. They brought my burger to me and also my blizzard, kindly asking if I wanted the ice cream treat now or after my meal. The hunger buster was definitely a pretty good sized burger, comparable to other fast food chains. The meat was slightly crispy, giving it a grilled taste. I opted for mayo instead of mustard and also noticed their burger had no ketchup. The vegetables were fresh and generous in portion. The blizzard Oreo was perfect in consistency and delicious. They turned it upside down when they delivered it to me, and it stayed intact. The price on these little treats is quite high at over $3 for a tiny cup. However, it was probably the best fast food treat I've had in terms of creaminess, Oreo consistency, and taste. read more

Dairy Queen - Hunger buster and blizzard - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Stopped in to DQ today for free cone day and the staff was just absolutely remarkable. Despite the long line and repetitive requests, the staff was extremely patient and kind. On top of that they were extremely joyful and taking pride in there job and it made my day! Very awesome and the ice cream was delicious as always! On top of their busy day the restaurant was still clean. Definitely choosing this location my next visit! read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

They need some upgrades as it is an old store but as far as Dairy Queen goes, it is a okay. Food is always fresh. Servers are friendly but most seem pretty inexperienced. But that is ok because at least they are out there being productive! read more

Disappointing Drive-Thru Experience!! Went to Dairy Queen on March 21st,2025 at 9:50p.m and had a frustrating experience at the drive-thru. I ordered a chocolate-dipped cone, but the girl kept insisting I meant the new blue-dipped one. After repeating myself several times, she rudely yelled, "I can't hear you!" instead of politely asking me to repeat. The girl at the window seemed nicer, but I'm not sure if it was the same person since they both had a strong Latino accent indicating that English was in fact not their first language. I did however see a previous Google review describing the same issue and the same scrawny latina girl. Poor communication and attitude--do better, Dairy Queen! read more

We went through the Drive Thru and oh my Jesus , was this the worst experience ever, I am not joking, my 5 yr old Granddaughter can do a better job than this drive thru attendant , after each order she yelled back " and what else " we already knew what we were going to order and she was still interrupting by " and what else " . Then when we arrived at the window , they treated me as if I stole something from them, I know this is not a 5 Star establishment but cmon people have some decency and respect for common courtesy. Then they got my order all wrong and I don't even care about that, it was the way we were treated . I'm still in awe how a human being can be just so rude. It was the Short Dark heavy set woman , there was a skinny teenager there as well and she too wasn't such a charm. We used to always get great service but hadn't been in a few months . God Bless Them all ‍ read more

Dairy Queen - My receipt to show proof I was there - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

sadly they think it's okay to skimp on fries. we bought a Texas size and the amount barely covered a third of the carton it comes in.. one would think it would be full. I asked the manager and she said that's how it comes. welp. we live near by and we won't be coming back. also, the place is empty and now we know why. places like this want to charge the same or more and give less. no thanks. read more

Dairy Queen - "Texas Size" fries - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

If you wanna be verbally abused while ordering in the drive though this is the spot for you. God forbid I had to cough while ordering and the lady with the head set kept yelling "what else!?" This blizzard better not suck.... read more

phillip was so amazing!! i was having a rough day at work and came here for my lunch break and just his mannerisms and politeness made my day so much better. thank you so much. read more

Went this monday ' on my lunch break ordered the $7 meal and it was okay ' the girl taking our order apparently had selective hearing or something ' anyways after we pull up to the window and then ask for more ketchup the fat girl with her airpod in ' not sure what her deal was looks like they might pay her overweight self to hog up all the ketchup apparently had an issue giving more ketchup out talking about "oh more ketchup ?" And my friend said she made a face . I did notice when she gave it to us she closed the window and turnt around to say something to some black girl with nappy hair who thought it was funny . I will say this I will gladly be back and reciprocate the attitude they are looking for and I promise it won't be as cute ' I was the passenger this visit I went but I will gladly make sure I'm on that drivers side and NOT in a time crunch when I pull back up read more

The food was fine. The people were great. But DQ cheated me out of the deal that took me there. I was supposed to get credits - "spoons," they called them - for each visit. I entered the receipts repeatedly. The app kept dropping them. I emailed the company. They ignored me. I printed out the receipts and mailed them to DQ headquarters. Still no response. So, OK, I get the message. I'm not important. That's fine. I like Sonic just as well anyway. No loss for either of us, apparently. read more

Okay so I normally do not write a review on fast food restaurants but it would be remiss if I didn't. First we were greeted very politely and professionally by three young men. Then what caught our attention was the cleanliness of the restaurant. The young men/teens were always cleaning or serving. The food was fast food good but we would definitely come back because of our pleasant experience. read more

Felt very rushed at the drive through. Waiting time takes forever when in the drive through as well. May as well just go inside.

Relatively large location. We went in and ordered at the counter. The drive-through line was about to snake into the street. We wanted to try the new drumstick blizzard. They are yum. The counter person made them for us. Pretty quick and he brought them to us at our table. Thanks. A polite and pleasant fellow. This location appears to have adequate personnel. In addition to the counter guy, there were two in the kitchen, someone taking drive-through orders and another one or two doing whatever. The blizzards were very good. read more

Yum! Hot. Not too greasy. Clean store. Gravy was just right. Who hasn't been coming to DQ since they were little? This location is great!! I was pleased with the staff. They were quick and friendly. Very polite to everyone that came in... not really understanding the past reviews on here but I guess everyone has their own experiences. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

The best fast food on the west ave/blanco road area. Was super fast to get food, gave me tons of ketchup (like I asked), order was correct. Big ole burger, thick fries, yum!! Going to be my go to munchie spot instead of McDonald's or sonic (ew gross!) in the area. Felt like a winner passing by those fools wrapped around the McDonald's drive thru line! read more

Dairy Queen - Belt buster with cheese - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

The service here was horrible! We went just for a couple of blizzards through the drive thru and saw the blizzard of the month being advertised on the menu so naturally we order it and as we are in the middle of saying the name, the lady says "WE DONT HAVE IT." And we are taken back a sec and then start asking her, "are yall just out of it right now--" (so we could come back another day) and before we could even finish our question she raises her voice and just repeats "WE DONT HAVE IT!" So we decided not to order anything at all and will probably not be returning to this location again. read more

I was looking at Yelp today and this restaurant came up and I realized that I hadn't craved a Blizzard in over a year. Not since the last one I received from this location. It was a soupy mess. It would not have passed the upside down test - so luckily they didn't attempt this. So...big thanks to this location for curing me of my periodic Blizzard cravings. read more

It's our new DQ. Great service and kind employees. Started coming here because the Helotes location's dining room was never consistently open. The SW Military Drive location was nasty-dirty and had bad food inspection scores. This "West" location has been consistently clean and their ice cream is nice and creamy. read more

This location is awful, slow and has ZERO customer service!! I just waited in line inside for ten minutes. When I got to the front of the line the manager came over and told the girl at the cash register to start taking door dash orders. I'm literally standing there staring at them. Neither of them greeted me or said "it will be just one minute thanks for your patience".... I stood there for another 5 minutes and literally just said "ok" and walked out. The girl at the register looked at me and watched me walk out without a word. Customer service is absolute trash these days and these kids are getting paid like $15 an hour? Ridiculous. Avoid this location at all costs. Obviously they are not staffed enough and are not getting any kind of proper training. read more

When the drive-thru line is long, just get off your butt and into the dining room...it is very clean and vibrant compared to most fast food joints, and the restroom was immaculate! I love the dipped cones here, have been coming to DQ since McDonald's no longer does cones dipped in chocolate (and does not do chopped nuts in the sundaes...Boo to Mcd's). This particular DQ is run very well and has home-style , country twang kinda feel to it, like all of a sudden you're in some little town along the way in a road trip. The only reason it doesn't get that full five star rating is that I had Jalitos (fried jalapeño sticks) there once and they had a bad grease aftertaste to them like if the oil in the fryer needed to be changed. Other than that, I am very happy to keep coming back to this location ....because "DQ...that's what I like about Texas!"...sing it with me! read more

Firstly this is the cleanest Dairy Queen probably restaurant I've even been to. They had a A score and I see why lol. But the food was good and the Icecream yummy read more

For some reason the tomatoes are always rotten when I've ordered the tacos. I won't be returning.

This is the worst DQ ive ever been too. The customer service is horrible through their drive thru. The inside seems to be better. But the drive thru lady needs a reality check. You chose that job so do it properly without the I don't want to deal with you attitude. If you don't like customers don't work in customer service. Simple as that. Throwing customers cards back at them is not the way to handle someone. read more

Waited in line for 45 minutes and got cold food, no apology from the staff, staff preparing food without gloves, and very unprofessional. There was a long line and staff inside were laughing. We get home and the food is not only cold, but looks terrible. Thanks for waiting our time!! read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

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The restaurant is the best, friendliest, and cleanest Diary Queen that we have ever visited.

I went there yesterday around 5pm. I was glad I got there before the after work rush. I placed my combo order and there was one man before me who ordered a shake and a car at the window. I knew I would be in and out quickly. Well, I sat there forever. Finally the cashier went to check on my order and then told me they are working on it. I could not understand the hold up since they were not busy. I waited, then FINALLY, he brought my order to me. I ordered it to go. I got home and was really hungry cause I had not eaten lunch. I opened everything up to put on my plate. Right away I noticed cheese on the burger which I did not order. I looked more closely at the burger and noticed it had two patties and bacon. It turns out I got the wrong order after all that time waiting. Pretty disappointed. I took one patty and the bacon out and put mustard and mayo on the bun, then ate it. I wasn't going to go back at that point. read more

Service was fast! And I had a big order, the food was fresh and delicious, well cooked and best of all they got every detail on my order right! Great job to the night team, please keep up the good work that's a real Dairy Queen! read more

The food was freshly made and they didn't take long at all! The manager was very friendly and to see her helping at the register rather than just being in an office demonstrates a lot. One of the staff members held our door open as he was cleaning the doors. Very clean and friendly environment. Overall 10 out of 10 read more

Great Customer Service!! Employees always smile when interacting with you. And they make awesome Blizzards.

Sat in the drive through line for almost 20 minutes, just to cancel our order because the lady making all of the ice cream was sneezing on everything and wiping her boogers on the front and backs of her hands..no gloves, no hand washing, she also had inch long fake nails touching everything. Super gross. read more

If I could give no stars I would!!!! Waiting 30mins for our food. It was cold. Asked for them to remake it. Where I could see everyone gather around the side where the cooks is. Food was brought back but took another 20mins. I didn't trust to eat the food and left. read more

Very horrible Dairy Queen to go to me and my daughter waited 35 min for our food because the 2 cashiers were more worried about making out then paying attention to our food and the young man gave our food to another table so we had to wait again for our food while he and the other girl were making out and then they had a long line because it took both of them to ring everyone up I will never return to this location ever again !!!!! read more

Food was good.. service was horrible.. 4 or 5 people that ordered after me got their food before me.. seems if you know the people working there you get better service... read more

Extremely slow service, and many of the employees don't speak English. Zero stars. Not much else to add, but the site is requiring more characters to post a review. read more

Was in the drive-thru and as soon as the cashier opened the window, i see a man in the back with no mask coughing all over the place, it made me disgusted especially if handling peoples food. Also, got our entire order wrong and came off very rude. wouldn't recommend. read more

Overall this Dairy Queen was kinda raunchy . The ice cream cone we ordered came out fast and was delicious. However, the windows were super dirty with flies buzzing inside. Gross. I recommend driving thru so you don't have to go inside lol. Even if you have to wait longer for your food. read more

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They are very understaffed and overwork their employees and never seem to actually hire additional employees when they desperately need them. The ice cream and food is good but not worth seeing the nice employees overworked. Hire more people! There's a pandemic happening I'm sure tons of people would gladly work. I feel like it would reduce the long line they always have. Sometimes I don't end up ordering anything and just end up leaving because the line is so long. The managers seem to hate having to work the regular employee positions yet refuse to hire new employees.... They have a lovely bearded guy who works there. So bubbly and friendly but they seem to leave him on his own all the time. I always hear the lady manager yelling at him as well when he's doing a great job.... read more

They don't answer the microphone in the drive through anywhere from 5 to 10 minutes at minimum when you approach it. You might think it's broken. It's not. They're just that bad at the basics of running a restaurant. When you're approaching the window, get ready to talk faster than an Irishman slurring his speech after a few too many Guinness's. They'll close the window faster on you than you could say "can I have napkins, please?" They'd most definitely be out of business if they weren't the only Dairy Queen within 20 to 30 minutes driving distance. read more

Worst service and wait times. They messed up an order severely, giving me something I was allergic to after waiting 15+ minutes in the drive thru. Both Blizzards were runny and dropped in our laps, mine was completely incorrect and had something I was severely allergic to. The person who answered my call Juan was insanely rude and inconsiderate to the problem. Despite waiting well over 15 minutes did not offer any additional compensation. He also stated that if I just wanted money back that I'd have to bring the runny blizzard back (understandable in a time not riddled with a very infectious virus) but that is unacceptable due to it being an allergen of mine I can't be near it. I'll never be returning after having this dealt with and I hope this store eventually gets shut down. We've been eating here for years and it's honestly never been great. Usually people are rude but we get our food and it's done right. But this is the last straw. read more

Dairy Queen - Soupy allergen Blizzard - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

This is my second craving (I mean visit) to Dairy Queen in a two-month span and I really just want to give mad kudos to Maurio (I hope I spelled it correctly). He works the drive-thru and has excellent customer service. He's super-friendly and really has a way of making your stop pleasant. So I just wanted to say "thank you" so more people will know about you. And thanks for making my banana split blizzard with pecans ... Perfect! **P.S. I do hope you win that lottery, you deserve it read more