I have frequented this DQ location for many years as often as once a week, sometimes more. Today, a very rude employee, who claimed she was the manager, waited on me. 1st she was less than pleasant at the drive-up order, then I gave her a $20, bill and $.08, for my $5.08, purchase. She walked away from the window without giving me my $15, in change. I knocked on the window. I was told by another employee that she had to get change. I said that she should have told me that instead of just walking away. I thought she had forgotten she owned me $15. I was received with a dirty look from the supposed manager for that comment!! Before I drove away after receiving my change, I told the others, "Good luck working with her." read more

My son has a peanut allergy and ordered a vanilla shake. The worker told us my husband's blizzard was the Oreo Brookie. Well he was wrong. It was another family member's peanut butter puppy chow. Then I asked his my son's vanilla shake was made with the peanut butter mixer or wiped down. The worker said it was not wiped down. I am so unhappy with this Dairy Queen. I've never had an issue. My son has always had a vanilla shake with no incident. read more

I basically got a peanut butter cup blizzard and it was basically a bowl of ice cream. This place is the worst Dairy Queen in America.!!!!!! they desperately need management!!!!!!!!! and the wait time to get this debacle of a desert was about 35 minutes!!!!!!!! read more

Dairy Queen Ltd Brazier - a bowl of yogurt - Ice Cream & Frozen Yogurt Near Me - Niles, Michigan

I love this Dairy Queen. My daughter and I stopped by here almost every day this past school year. The employees we had were extremely friendly and nice. They taught me new things I could mix that were amazing. They learned our names and we learned theirs. Shout out to Anna from the South(ern Isles). Lol I'm just shocked by the reviews. We have never had any bad anything here. read more

Dairy Queen Ltd Brazier - DQ lovin. - Ice Cream & Frozen Yogurt Near Me - Niles, Michigan

I had a large chocolate and vanilla ice cream dipped in chocolate. My whole ice cream was vanilla with no chocolate ice cream and there was hardly any dipped chocolate on it. My friend had the banana split and the toppings were extremely cheap. I use to love the DQ near the Niles Hospital but it closed up. Not worth the money. The ice cream isn't cheap so why make the toppings so skimpy. I WONT BE BACK. I should of read the reviews before I came here. The man was polite that took the order but the people making the order was very cheap.. I went back and said something to the staff and said I requested a chocolate and Vanilla ice cream. He said he made the ice cream and it had chocolate in it. The guy in the DQ store must be blind as it was all vanilla ice cream. Maybe DQ should hire people that can read.. read more

yum yum ice crem it good and I like ice crem alot cuz hot out and yum yum can free ice crem lif

Is there something wrong with the ice cream machine at this DQ? The last few times we have gone there, the blizzards are so melted by time we got them, they could easily be dumped out like a glass of chocolate milk. If they were still doing the blizzard flip demo or your blizzard is free, no one would ever have to pay for them. read more

The most horrible customer service!!! Not an adult to be found but a group of teenagers. There was a 20 minute wait in the drive thru, RUDE employees, no receipts, broken machine and no communication. Go to the other DQ in Niles. Don't waste your time here. read more

If you want to find the best ice cream in town don't come here. The ice cream quality is terrible. The customer service is trash, which is exactly where my rock solid dilly bar went. read more

I would give this dairy Queen zero stars but that was not an option. if you want this store to succeed my suggestion would be fire the girl that has pink hair and get rid of a manager by the name of Willie or Willow who thought it was cute to give me the peace sign. When you go around closing time the employees are either on their phone or out in the parking lot making out with their boyfriends they do not seem interested in helping out people that are wanting to give them money and give them business. Hiring managers that are older and get rid of the inconsiderate smart mouth kids that are currently employed there. I would like to give one thumbs up to at least two of the workers who tried to successfully help the group of people out waiting for their food. A young boy and a young girl not sure if their names. A medium built girl with glasses and a young man with curly brown hair. They apologize consistently for all the actions that were being taken by the other co-worker it's including the manager read more