I went to Dairy Queen one night about 730 and they close at 10 PM and I go and ask for a blizzard and their intercom is broken so I have to use the window to order and then they say that their blizzard machine is getting clean so I cannot get a blizzard at the moment and this guy at the window had a very bad attitude and they were just young kids not wanting to work I do not recommend going to this Dairy Queen location. read more

If I could give NO STARS, I would!! First of all, they have a handwritten sign on the menu saying, "Please pull up to the window". Once we pulled up to the window, we ordered 4 blizzards. When the lady gave us the order, I thought it was odd that she didn't do the "blizzard test", you know, turning the cup upside down. This was my sons' first blizzard experience, and they were so excited. As soon as I touched the cups, I knew why - THEY WERE SOFT-SERVE!! I literally could squish the cup on the sides easily! So, we came back home and put them in the freezer, and they still aren't hard! HORRIBLE!! DO NOT WASTE YOUR TIME OR MONEY HERE!! I WILL NEVER GO BACK, and I hope they close down! read more

Dairy Queen Ltd Brazier - This is the "blizzard". - Ice Cream & Frozen Yogurt Near Me - Mokena, Illinois

Closed an hour early and all were in the back doing nothing. Open sign still on. Doors locked. Lazy employees

We love this DQ. It is the best consistency ice cream of all the DQ's around. The texture is smooth, creamy and thick, not airy or drippy like many other DQ's. The Indian owners or workers are very nice. read more

This could be the worst Dairy Queen I've ever been to. Every time you get a blizzard it's like 3/4 of the way full.

I'm happily enjoying my ice cream when I come across a literal piece of rat feces... I will 100% not be back. read more

Dairy Queen Ltd Brazier - Rat Shit that is absolutely disgusting - Ice Cream & Frozen Yogurt Near Me - Mokena, Illinois

My everything was soooo good. Soooo happy. Ethan so nice. Only come when Ethan. He sooo nice. He treat like family. Thank read more

Dairy Queen Ltd Brazier - Ethan lebeau( the best and most handsome employee) - Ice Cream & Frozen Yogurt Near Me - Mokena, Illinois

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Rude teen employees, unclean store and we were told to leave the store at 9:30pm because the "lobby" was closed. Ridiculous.

My sister and I went in today to get an Oreo ice cream cake last minute...Not only were we greeted with a smile, but when we said it was for our uncles bday, they offered to write a greeting on the cake right away for us! It says "Happy birthday uncle Abe love your favorite nieces" Thank you again for everything!! U made our uncles bday so much more special!! read more

Dairy Queen Ltd Brazier - a birthday cake - Ice Cream & Frozen Yogurt Near Me - Mokena, Illinois

UUUGGHH. WHERE DO I BEGIN??? I really wanted to ho WENDY'S next door, but the libe was soooo long! I should have known something was wrong with DQ, that there was no line at all.. I pulled up and ordered a grilled chicken meal. I ordered a grilled chicken sandwich with no mayo but a little mustard instead, with the chips n drink. The chicken was undercooked....and the lemonade was absolutely dreadful!!! I can't even describe it... There was so much mustard in it, it was all over my hands. The bun fell apart.. The only thing decent about a DQ is their ice cream products. read more

Picked up my special order cake minutes ago and it looks like a little kid decorated it. They said the lady that decorates the cakes is out of town. They should have told me that yesterday when I ordered and paid for it. I frequently order here but not any longer. The balloons looked like wavy puddle the lettering was crappy too!! Only have one star because I had too. read more

We are missing a blizzard. Plan and simple. I called to let them know and was basically yelled at because she "remembers the order perfectly" but they gave a small instead of a mini for one of the orders. That doesn't really mean anything since one is missing completely. The lady on the phone just argued with me and yelled at me that I was wrong. Horrible customer service. Thanks for giving the small when it was supposed to be a mini but I was trying to tell you we are missing an entire blizzard. read more

They delivered banana split to our liking fast prompt I will definitely order from them again friendly service

Once again the order was done wrong. I only ordered 2 items and one was made wrong to begin with and when I got home I realized the orange julius was wrong too. Not worth driving back but will definitely not go to this location again. We have given them too many chances. read more

didnt know "extra smores pieces" meant 3 total. yeah i counted. ridiculous & ruined my day. if i could give 0 stars i would.

They didn't have a restroom that people could use even if you order there but right next to them the Subway has a restroom that customers can use. read more

So, my husband and I decided to get ice cream tonight. I ordered a blizzard. The blizzard had crunchy/stale brownie in it. There was a piece of torn cup (I hope) that was in a spoonful I ate. The store also did not answer my phone call, when I called to let them know there was a problem. read more

Dairy Queen Ltd Brazier - The blizzard had stale brownie in it. There was a piece of torn cup (I hope) inside. They did not answer my phone call. - Ice Cream & Frozen Yogurt Near Me - Mokena, Illinois

I have to agree with these other reviews. Bad food, bad service and an unclean place. I'd rather go to another location than this one.

Went to the drive through this evening. There were 2 cars in front of me. After almost 20 minutes, someone took my order, which I had to repeat three times. After a total of more than 25 minutes, I finally got to the pickup window. No one had any record of my order. Horrible service! The workers inside didn't seem to have a clue what they were doing. I will never go back. read more

What's wrong with this place. They never get your order right and/or they are always out of the toppings you want. How hard is it really? Such nonsense. read more

Friend ordered a blizzard and fries. The guy working there said "we're a smaller Dairy Queen so we don't have food". This place is a shit hole. read more

So I stopped in for a blizzard and repeated my order (a small oreo blizzard) 6 times. Finally, I asked "what seems to be the problem? I've repeated this order numerous times" and the gal proceeds to gripe about the problems she's having with her head set, as if I should be the one to fix it for her. And she had to have the last word to every comment I made. Finally I said I would take a pass on the blizzard fearing what might actually be in there. read more

This location is the worst. First of all, they need to relocate or expand or something. This is the only DQ I see nowadays with a limited menu. I love the chicken strips at DQ, but of course this location doesn't offer them. And then when I do happen to come here, they are super slow in the drive-thru and you can't even understand them on the speaker. The employees here act like they are being bothered when they have to wait on you. This place needs some serious changes. read more

I just went here for lunch expecting to get one of their $5 combo meals for me & my dad, they don't have those combos there. What they do have is a choice of a hamburger or chicken sandwich with chips & a drink. The chicken sandwich is mediocre at best and quite small. No ice cream was included either. No choice of chips either, just plain Lays potato chips!!. Big fail, DQ!!!. Will not be eating here again, not even for ice cream read more

The WORST Dairy Queen experience I have ever had. It is January 16, 2016 at 9:40pm. There were two employees "working." When I arrived, there was a couple waiting at a table and a couple waiting in line. After waiting in line for 5 minutes with no employees in sight by the register, I asked the couple in front of me if they had been served. They had not even been talked to or acknowledged. After another few minutes I had to call for assistance to the employees in the back that were chatting away and probably only tending to the drive thru orders. While doing so they were VERY AUDIBLY complaining that the there were too many customers there before closing time amongst other occupation related complaints. They were loudly talking about how "done they were with working there" as well. They were incredibly disrespectful and I will not be returning. Not that it's a big loss any way. read more

My son's 17th birthday cake was blank because not 1 of the5 people working could write "Happy Birthday" on the cake. Sent a message to franchise owner but they did not reply. read more

Dairy Queen Ltd Brazier - Dairy Queen cake for son's 17th birthday - Ice Cream & Frozen Yogurt Near Me - Mokena, Illinois

I love DQ soft serve. Better than regular ice cream. I ride my bike here quite often. The service is pretty good if you go in. But as we were eating our delights outside. We saw 2 people pull up and were told they would be helped right away. Both times I would have had to kill someone if they left me there that long. But this is about my experience. And it has always been a good one. read more

just went to the drive thru and no one answered - I sat there for 5 minutes waiting - nothing. They opened at 11- I called there 3 times still no answer- they just lost a customer- what kind of service is that read more

Would never come back!! The place smelled so bad!! The employees all were young and dirty!!

The only reason we use this DQ is because it is the ONLY one around. No other reason period. My kids love their ice cream cakes for special occasions, but they screw up more than they accomplish. Ordered two cakes this week. First one had wrong ice cream and we were stuck with boring vanilla and the second one had misspelled words. How embarrassing! read more

Store smelt terrible, my blizzard looked like no blizzard I've ever had before. The employee was on a laptop in the back and didn't walk up when I first walked in. This store is why people hate dairyqueen. I'll never be back. Disgusting. Surprised they stay open. read more

So. This Dairy Queen kinda sucks but every time I see the short white kid with the glasses working that blizzard machine, I know I'm gonna have the most perfect blizzard ever. #blessed #brrr read more

I purchased a Peanut Buster Parfait today and it tasted nothing like it should have. The fudge had no taste and the peanuts were tangy. I had to throw it away. Peanuts should never be tangy. :( read more

This place is run by teenagers, especially in the evenings. Not a huge shocker that teenagers work "at the dairy queen." But like with teenagers, some are ok, sweet even, others you just want to tap dance on their necks. One day you will come here and get excellent service. Come back another day and the person taking you're order will be a smug lil prick who you have to ask for everything, including an order total, and the correct change. My kids like this place and no matter how fast I gun it past here, they BOTH manage to spot it. So I end up here more than I care to...Oy. read more

Jocie is the best worker today give her a raise Komal she was so kind and helpful with the menu

I would not go here if you want to stay healthy and disease free. It was filthy inside. I understand that adolescence is the bulk of the work force but there was no accountable adult to be found when I went there. I ordered a chicken sandwich, it was frozen in the middle an the it seems that the whole sandwich was microwaved lettuce mayo and all. When I sent it back the kid at the register took it and threw it in the microwave. After that I asked for a refund and was given attitude, I asked for a manager and was told that he was not in at the time and no one knew when he was to return. read more

This place is alright. It's nothing special. You pay slightly high prices for average ice cream. There are much better ice cream places near by. read more

I should of walked out as soon as I walked in due to the sour rag smell. I didn't and ordered a small extra thick chocolate malt and a small cookie dough blizzard. Both Sucked!!! The malt was watery and had no taste. The blizzard was also very thin and tasted nothing like they did in the past. Over $7.00 for ice cream we threw in the garbage can in front of Oberweis ice cream. A little more money but you get what you pay for, I will never frequent this and possibly any other Dairy Queens again. read more