I ordered a chili dog combo with a large chocolate shake no whipped cream. I got two chili dogs with barely any chili flipped upside down in the bag with the chili in the container instead of on the hotdog, with no utensils, and a medium shake with whipped cream. Server had poor attitude and when I asked if that was a large shake, she said yes which was incorrect. Out of curiosity when I got home, I found online how many ounces is in each size shake. A large is 21 ounces and I was given a 16 ounce cup which is the size of a medium. Won't be going back there for such poor service and quality! read more

I ordered 2 smalls with sprinkles. I was handed one with sprinkles and one without. I asked for sprinkles to be put on the second one (can't give one kid sprinkles and not the other) and they said they had to charge me. I say, "ok" assuming it'll be $0.25 or even $0.50 but it was $1.05 for a small spoonful of sprinkles. Had to be nickel and dimed like that by a corporation. Going to be spending my money elsewhere from now on. read more

i got a blizzard and the spray tan didn't flip it upsidown she looked at me like i was an ebt card and i proceeded to do her job for her after i gave her a $1.01 tip ungrateful ps. she made fun of me for having alopecia read more

I love their ice cream here, it's amazing. Shoutout to my cousin Kayla for giving me go me discount read more

Dairy Queen Ltd Brazier - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

This is one of the busiest location. The line is typically long but the employees are patient and make your order better. I have never seen the drive thru without the long queue. Sometimes the line extends till the entrance of the plaza. Be prepared for the long wait be it in-store or drive thru. They seem to prioritize the drive thru. Walk-ins take longer time. They do not serve if you cannot make it to the backside of the building before the closing. I have seen few cars being sent even after waiting in the queue. They have kept hoardings mentioning the same. We have had hit and miss visits. They don't add any toppings for banana split. They do not entertain points / rewards in this location. They do have curbside pick up for faster service. Phone lines are always busy, can only place online orders. They hardly have ice-cream cakes readily available. Indoor seating has been closed due to Covid. They do have outdoor seating. Treats are good and the service is decent. read more

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Try their new Orange Cream flavored shake! If you're into that kind of treat I think you'll be pleased. The crew at our local DQ will enhance the experience with their beaming smiles and friendly, excellent service! read more

I've gone to this Dairy Queen a couple of times and every time my ice cream is melted as soon as it comes out. The service is okay. I also heard someone getting yelled at in the back the last time I went, not very professional. Do better. read more

Conveniently the closest Dairy Queen to my house. I don't think I've ever been to a bad DQ they are quite consistent in their quality. What I like about this location is the line goes behind the buildings in the plaza so you don't have to worry about lining up on the street like other locations I've been to (looking at your Dearborn). The only issue I've ever had was when making a drive thru pick up. The Blizzards often extend outside the rim of the cups and then start melting inside the car. This is an issue with all DQs not just this one. Besides that I can't complain a whole lot read more

Dairy Queen Ltd Brazier - the outside of the building - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

The prices were insane in proportion to the quantity, as well as quality, provided. We paid nearly 9 dollars for two small standard cones. Not just that, but upon receiving the cones, we found that they barely had any ice cream. If that was their small I can't imagine what the junior looks like! I honestly am just disappointed in what this franchise has come to. The only appeal they hold is that they are open in the winter. I don't understand why anyone would go there in summer when you can go a couple minutes down the road to get a cone for a fraction of the price with double the ice cream! It's not even like Dairy Queen's ice cream is anything to right home about. If you're looking for standard soft serve, I encourage you to skip your stop to Dairy Queen and save a few bucks by buying elsewhere. read more

Sadly, this is my least favorite Dairy Queen. We've been there 12 times (I don't know why I kept going back). Ten of the times my family went we ordered a blizzard. Nine of the times we received them it was blended on the top (about 1/4 of the blizzard) and the bottom 3/4 was just plain vanilla ice cream. After the 10th try I decided to switch to something else. Ordered a Sundae with extra fudge, and it came with what I would expect if you ordered light fudge. So the next time I thought maybe I needed to ask for double? Nope, that came with less fudge than the first one. I'm done with this location. read more

It's almost become tradition for my family to get a cake for every birthday, from this store. You guys have awesome employees too.

Grr . . . Service and quality here is hit or miss. On this particular visit, it was miss. For a small cone dipped in chocolate and nuts, it costs nearly what a peanut buster parfait costs. Had I known the person making cones didn't know how to make a proper cone or dip it, I would have ordered the parfait. The young lady at the drive-thru was surprised when I sent the first cone back because it was tiny, and 1/3 of it didn't have any topping at all. The second version that came out is the one I took a picture of. It almost looked like they'd taken the first cone, pulled the topping off it and re-dipped it, covering more of it this time. A cone that looks like that should never be served to a customer, but it was. Thankfully, they can't mess up the flavor, so I ate my little sloppily- made cone and went on my not-so-merry way. read more

Dairy Queen Ltd Brazier - $3.69? Seriously? I should also mention this is the second one I had them make as the first only had 1/3 of the cone covered. - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

Over the past few decades, I have visited many different Dairy Queen locations in the Metro Detroit area. Some are very good, while others are lacking to say the least. The service at this location is either hit or miss, and more often than not it's miss. Twice in the past year, I have visited this location and made an order, only have it screwed up by the person at the counter. The first time I wanted a Mister-Misty slush in Lemon-Lime, and I was served Grape instead. The person behind the counter said, "no, this is what you ordered." The two people behind me said I asked for Lemon-Lime in the first place. Secondly, on my most recent visit, I wanted a Hot-Fudge Sundae, with no nuts, and I emphasized this fact more than once. Sure enough my order was totally screwed up. I received crushed peanuts on my sundae! I could understand a mix-up at the order window in the drive-in, but since there was no traffic at the time, it wasn't a case of a simple mix-up. This was just plain incompetence! Finally, if you enjoy going to the local DQ, make sure you use your cellphone to record your order, especially at this location, as you never know how they will mess-up your order. read more

They have a yummy non dairy dilly bar I have got a few times. My kids love blizzards.

This is the worst Dairy Queen I've ever been to. I usually get a hot fudge sundae with extra hot fudge. I paid for the extra amount. What I got was what a normal amount of hot fudge looks like at any other Dairy Queen. I asked the person for extra hot fudge and she said I had to pay for it. I told her I'd already paid for extra and she told me that was the extra amount and I'd have to pay again for more. It was ridiculous . Then my partner got a chocolate chip blizzard and it had almost no chocolate chip cookie dough in it. If I could give zero stars I would. Avoid if possible. read more

Worst DQ. They don't even fill up the blizzard to the top of the cup. Barely out any toppings in it. Save your time and money. Plenty other shops in the area. read more

I visited this nightmare of a Dairy Queen today. I went through the drive through. Upon being greeted by a male employee, I asked for a moment to order because I had my entire family with me and needed time to get everyone's order in the vehicle. I was then told after about 30 seconds that if I wasn't prepared to order I need to pull over because "there are other customers waiting" in the midst of me trying to give my order. I pulled up to the window and asked for the male employees name and for the corporate phone number. The female who was at the window screamed "no I'm not giving you that information" and slammed the window shut. I then parked and went into the Dairy Queen where I was told by the male that was working the drive thru that he would not give me his name. I told him that he is working with the public and is required to provide me that information so that I could file a complaint with corporate. (No one was wearing a name tag at the location). He then reluctantly gave me the name "Moe" and I asked what is his real first name and he said Mohammad. Another man walked up to the counter and claimed to be the manager. He was not apologetic and also refused to give me corporates number initially. I told him as the manager (if he was the manager which I'm unsure of) he was obligated to provide me with that information. He left and came back and handed me a sticky note with the following number (452) 830-0200 which i proceeded to call while still standing at the counter. The number was a non working number. I told him the number isn't corporates phone number. I asked for the female employees name that slammed the window on me and they refused to give her name. She then walked into view and I asked her name and she began screaming at me and screamed her name is jalisa and how I should've been ready to order and that I'm rude and continued to scream while flailing her arms and acting crazy. She then asked me if i wanted to fight by repeatedly saying "you want to go for some?" Because i told her you work in customer service and you're behaving this way. She was then pulled to the back from sight. Another man who I hadn't previously seen, whom I believe could've really been the manager came up front and came up to me and apologized and said that he would get the number for corporate for me. I waited a few minutes and he brought me the number. This was the worst experience I've ever had at a restaurant. I cannot believe how i was treated and talked to. These people don't know how to behave in public let alone in a job that requires customer service. They are rude, belligerent and downright nasty. I have never ever reported anyone to the corporation but I felt it was absolutely necessary so that this doesn't happen to anyone else. I felt sick to my stomach and was literally shaking when I left this establishment. read more

This is the best Dairy Queen I have ever been to. The customer service is always quick and the staff is very friendly, I and am very satisfied with their treatment. The environment of this location is very warm and welcoming. I will definitely be coming back to this location! read more

I had a small Oreo cookie blizzard from this DQ and it was delicious. I forget how good these are especially during the warmer months. It took 30 minutes from order to receiving the ice cream because the line was wrapped around the building. The line kept moving so I didn't mind the wait. The employees taking my order and serving me the blizzard were courteous. I will back to try some of the other yummy blizzards. read more

We got there close to 9 PM. But they should still make Blizzards the way they should be. One person wanted the Cherry Cheesecake Blizzard and got a Candy Bar one. Next one wanted a Drumstick Blizzard. But then there wasn't any nuts in it. I wanted a Rocky Road Blizzard with no nuts. There was no nuts but hardly any Marshmallow. So that wasn't what I expected either. We like coming to this Dairy Queen, especially on a Wednesday night after Church. Next time we definitely are going to double, double check everything!!! I hope they get it better next time. read more

Had a Bad experience here, years ago. Been back at the beginning of this year, and I can truly say, this isn't the same place I visited years ago. Staff, Management, and Food is Impeccable! Great Job! Keep up the good work. read more

Rude teenage girls with an attitude double they're size. They think they are doing us a favor by serving. They are lazy and they also have hearing problem. So i have been thru drive thru three times and not one time they got the order right. They don't have a monitor at drive thru so u can't see the order and correct them. It is clean but with only a dozen chair. Love the cakes, they always have a variety for any occasion read more

Dairy Queen Ltd Brazier - Thats the Moolatte I was served. See it Looks exactly like the pic on the poster!! NOT!! - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

Nothing fantastic. Just craved ice cream on a hot day. I ordered two pineapple sundaes, a vanilla cone and a waffle cone. All for me. Just kidding! Customer service was rushed. Canned Pineapple chunks thrown onto a sundae cup without lids. Did I want lids the counter girl asked... While I was holding two cones. Hmm, let me think about that. No one thought to put the sundaes in cup holders for me. I guess it's a self serve kinda mentality. It's ok. I'm not mad. I just had better. Oh and there's a drive through. I should have utilized that. Haha. read more

Dairy Queen Ltd Brazier - Waffle cone with a lick! Sorry couldn't wait! - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

So after a long long time I decided to go through Dairy Queen and get a chilli dog and a malt drink. I used to get them regularly growing up in Massachusetts back in the day. On the north east corner /south east corner of Canton Center Road and Cherry Hill road sits this particular DQ in a small strip mall. The drive thru is accessed from the back, so I drove up and this lady greets me over the intercom and takes my order. I said, 2 chilli dogs please, and a medium butterscotch malt. And there was silence. After a minute or so, she answers back. Sorry sir we do not have butterscotch. Matter of fact we have never had butterscotch. Imagine my surprise, when I am being told by a DQ employee over the intercom, that "we have never had any butterscotch" which was one of the happening flavors of the mid to late 1980's and the 1990's. So she suggests the caramel malt instead. I go with the order, saddened at my fate, of never having the nice creamy flavor of the butterscotch malt ever again to visit my taste buds. And I drove up to the window, and the same lady took my debit card for payment again assured me, she has never heard of the butterscotch malt at a DQ, and she has worked here about 10 years. So then the wait period began. After about 5 minutes of me sitting in the drive thru twiddling my thumbs a young boy about sixteen opens the window and hands me the bag containing the chilli dogs. And thanks me, about to close the window...when I blutter out..."I also ordered a medium caramel malt drink". This just goes to show, newer does not mean better! Caramel malt was ok...but butterscotch malt would have been way better!!!! read more

Dairy Queen Ltd Brazier - Caramel Malt Drink at DQ. May not be heard of in 10 years. - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

When I go to this location, I visit the drive through. I've never had to wait for more than one car and service has been quick. I usually order a blizzard and the rule is it's free if they don't flip it over. They remember every time :). My blizzard is satisfying and prices are average. When I have a craving Dairy Queen is one of my go to places. read more

I've been coming to this DQ since I was a child, but the service fluctuates depending on who is working. They usually hire a lot of local high schoolers. You have to be clear about exactly what you want. Even then, they don't always do exactly what you asked for. This is a kiddie cone with sprinkles. It's honestly a little small for what a kiddie cone usually looks like. read more

Dairy Queen Ltd Brazier - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

Cheap canned chili tasting chili hot dogs, Blizzards are always kinda on the melty side. Go to another location if you can.

Do I have to give a star? Does anyone else find it odd that there is a sign at the drive thru that posts their refund policy? "If you get home and don't like the product and don't have time to return it, just put it in your freezer and return it for a refund later" Seriously? It's ice cream. How many times have you screwed it up that you need to type up a refund policy?? Well, of course you had to screw up mine. I would imagine something called "brownie Avalanche" would have more than a teaspoon of fudge on top. No? No. A teaspoon. No exaggeration. And I agree with everyone else. The size of the attitude was quite large. Completely the opposite of the IQ at the DQ. read more

This establishment receives 3 stars only because they typically make your order decent. I really hate the fact that I feel like a burden on the ditsy, fake, 15 year old girls who are usually on the drive through headset and window. I'm a very polite, outgoing and courteous person, especially when ordering because I've worked food service in a few different places, therefore I have empty. My empathy turns into frustration however, when these teenagers who have no sense of customer service or respect, talk to me like I'm their wicked step mother who forbade them to go to the mall. I realize this is just an ice cream place and I'm just a fatty who enjoys my sweets... But can we all just respect each other and give decent customer service? Please? Much appreciated. Xoxo read more

Waited in line for 30 minutes and they got the wrong order. I hate Oreo ice cream and they gave us 2 out of the 5 blizzards as Oreo, even though we should have only gotten one. Those 2 were supposed to be chocolate brownie. The cost is also ridiculous. read more

My family and I are regular visitors and will continue to be. We usually get blizzards and they taste great (although they seem to be skimping on the Oreos lately). The cones are great as well. Lately the staff has been average with pouting faces but they do a good job. Most importantly the place is always clean. read more

This place is ridiculous with pricing! I've been going here for a few years and always get the same thing - a kids scoop of vanilla ice cream, in a cup with sprinkles and the price has always been $1.95. Today, 3/27 I went and ordered the same thing and the ice cream increased to $3.05! I've visited Wayne and inkster locations and there isn't a price increase, so why is the canton location so expensive now ??! read more

The ice cream always comes out how I want it great employees fast I don't have to wait long!! Great menu I love the cherry dipped vanilla. And the vanilla with sprinkles which give my tastebuds happiness just great! read more

It can get busy during the summer so be prepared to wait. It's a bit expensive compared to a mom and pop ice cream place, but it's still very good. The drive through is set up kind of weird since it's in a strip mall. read more

This location opened last year but I couldn't find it on Yelp. It is you're everyday DQ. Desserts is stressed spelled backwards, what could be better? read more

Dairy Queen Ltd Brazier - Ice Cream & Frozen Yogurt Near Me - Canton, Michigan

Terrible absolutely terrible service. I simply ordered 2 Oreo blizzereds one with cookie dough and sprinkles, and one with sprinkles. There was no cookie dough on one and no sprinkles on the other. When I pointed out the mistake they said I had to pay for them. Even though it was there error it said extra candy. The workers were just being lazy. I recommend this restaurant to no one ever, the food it good but the service is 0/5. read more

It's ok.. this location was a little slow at servers customers but of course they have to deal with little kids running around screaming.

This has been the worst customer service experience. Especially for just ordering ice cream. Please never get a curbside order here. They screw up your order and then when you go in to get your order ask for proof of payment Then accuses me of being rude when asking for my order. Then comes out again and says he is refusing service. Absolutely zero customer centric. Creates misunderstandings and makes their customers look like they are begging for their food. Done with this store and the brand once and for all. read more

Went to the drive thru at 10:15 pm the menu was off. When asked my order I explained the menu was not lit up and I couldn't see. Her rude reply was that's because we close in 15 mins what's your order. It doesn't matter that you close in 15 mins you are still open! She provided no assistance with menu items or even suggested coming on the inside where you could look at a lit menu or even TURNED the menu on. This ice cream is not free, I'm paying for a product and I should not feel like I'm bothering you. I won't spend a dime where I'm not valued as a consumer. My son placed an order and she was rude at the window as well. Very bad experience, I won't be back! read more

I can't comment about the quality of the goods as others have because we never got ours. We were driving down Canton Center and got a hankering for a Wendy's frosty, but as we approached Cherry Hill I remembered the Dairy Queen and suggested to my husband that we try it instead. We pulled in and noticed another car waiting at the drive thru window. We pulled around to place our order and were greeted with a giggly girl who was obviously more concerned about talking to her friends inside than dealing with us. We placed an order for one cone and one dipped cone, were given a total and pulled around. The other car was still sitting at the window. We waited. And waited some more. Eventually they received their food. Oddly enough money was exchanged afterwards which I think lends to poor time management on the employee's part. We pull up to the window, and sit there. And sit there some more. And yet more. Nobody even came to the window to acknowledge us. We saw an employee working the front counter talking to a girl behind her (presumably the one who was supposed to be helping us). My husband tried to wave to get her attention. No go. Two stupid ice cream cones - all of 1 minute of prep - yet nobody could bother getting them to us. We left and went to Wendy's to get the dang frosties. They were half the price, and we didn't have to deal with idiot teenagers. Management: it's fine to hire teens, but you can't leave them alone to run your shop. read more