This Dairy Queen always does not check the drink order when a Combo ordered And They just wait for you to call them and refund the drink. read more

No one answers the phone no matter how many time you call. They took our payment at the drive through window and didn't give us our card back. I tried calling multiple times but no answer. read more

They gave me food poisoning. Was sick as a dog for two days. Woke up at 3 am with a bad stomach ache and vomiting along with diarrhea. Oh and ended up getting a fever and the chills the next day..... I missed out on money because I could not go to work like that l.. Thank you Dairy Queen. read more

We live just 4 minutes from Dairy Queen. My son went to pick up a Turtle Pecan Cluster Blizzard, but what he brought back was a melted mess. It tasted awful, and I had to throw it away--a complete waste of money. This is unacceptable! read more

Dairy Queen - Turtle Pecan Cluster Buzzard - Ice Cream & Frozen Yogurt Near Me - Humble, Texas

Exceptionally poor customer service. We scoped out DQ before coming and there was an advertised price of $7 for a burger fries drink and frozen treat. They would not honor that price. The place was not real clean and the faces working there were long. Tried to talk to manager but she was just not happy that day. I can go elsewhere and I will from now on. read more

Best Dairy Queen in Houston , always go to it NEVER disappoints me and the kids , don't believe these reviews .

I ordered 3 blizzard royal new york and only received ice cream, there was no cheesecake or graham, what a bad preparation

I went by yesterday to get the 7 dollar special chicken strips. At the drive thru they said not at that location. Now online it shows the specials. They said they have the hamburger 7 dollar special just not the chicken strips. Dairy Queen needs to update the specials that it has online . False advertisement. read more

Im sorry put why am i being served hard cold chicken that looks and taste like it's been cooked for like 2 days and it's so hard it feels like I'm bitting a rock read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Humble, Texas

I ordered a blizzard and payed for cheesecake bites to be added to it. I received it and upon inspecting it, it looked like there wasn't any cheesecake bites, so I asked the lady at the window and she told me "that girl told me it's in there, so it is". I got home and sure enough, there were none in the whole thing, very upsetting. read more

This location is extremely well lit, and impressively clean. When we first walked in, I expected a long wait with all the people waiting, and the minimal-looking staff. But the young man behind the counter got to our party quickly and took our order efficiently and accurately. Our food was out quickly; we were impressed with the burger size and great taste! We enjoyed the clean and bright outdoor seating area during our meal. Nicholas created the perfect turtle pecan cluster, to specific request. We left impressed and happy. We shall return. read more

Dairy Queen - Outdoor seating area. - Ice Cream & Frozen Yogurt Near Me - Humble, Texas

The reaper tacos / chicken strips where gooooood with a little spice but worthy , but the French fry wasn't it .Make sure to ask for fresh fries read more

Says it closes at 12 I waited patiently at the menu for a good 5 minutes with no response so I figured they might've just been busy getting ready for closing so I parked then made my way to the entrance and they were closed would have appreciated atleast a response over the speaker that they chose to close 40 minutes early for whatever reason. read more

White managed with glasses was extremely rude to me, and kicked me out 5 minutes before closing. I tried to explain to her that it still wasn't the time it was closed and if I could please finish my hard earned meal, but she refused and still kicked me out because they were supposedly closed even though it said it was open. read more

Welcome to the worst run fast-food restaurant in Humble. They management needs to be fired because they can't lead a group of children across a street with no traffic. They ran out of ice cream - DQ - last weekend, two hours before store closing. They are inept. read more

Dairy Queen - This is what a 30 minute wait looks like. - Ice Cream & Frozen Yogurt Near Me - Humble, Texas

I came to this location twice now. Both times they have messed up my order. This time I order a tripled buster, I checked the bag; Burger, coke, and fries. Everything looked good until I got home and unwrap it and no triple. Just a single patty burger but fully charge for a tripled. read more

They should NOT be allowed to call this Dairy Queen! The food is horrible the ice cream is a joke. I'm so disappointed. We've waited so long for DQ to come back to Humble and this is what we get..? This Dairy Queen impostor. Fire everyone and start fresh is the best advice I can give. Just straight up horrible. read more

Dairy Queen - Medium dipped cone... Needless to say they missed the mark on this one. - Ice Cream & Frozen Yogurt Near Me - Humble, Texas

I just recently discovered DQ it's sooo good ! The blizzards are amazing. I absolutely definitely recommend DQ especially on a hot sunny day, you can't ever go wrong with ice cream ! read more

Not very happy . I live 6min drive from DQ . And at first it was giving me a time of 20-30min . Then it changed and did 30-49 min then. The driver came and dropped off my food without ringing the door bell so then when I finally got my phone to call DQ I get a text saying. This is Mark I left your food on the porch. That was 30min after he dropped it off. My food was cold and the ice cream was melted. I'm not very happy. read more

Their ice-cream is so good . So in love with with various ice cream . The size is huge too. I got the medium size cone last time and couldn't finish the whole cone read more

This is the worst DQ I've visited. Unprofessional, teenaged staff. Even management are careless and inattentive. If you have nothing else to do but wait in a drive thru line for a hour for a Blizzard with crappy communication and a wrong order, this may be the place for you. read more

We have tried to give this DQ a couple opptys. 2 out of 3 times miserable failures. We have had to leave the drive through line at the first oppty. Twenty mins is wayyyyy too long to still be 3-4 cars back before the ordering menu. No more. I'll take the extra time and go to North Park in Kingwood. Huffman one sucks even more! read more

A bunch of young kids that are Very rude with absolutely no customer service at all!! Asked to speak to the manager and the manager never came forward. This isn't the first time I've experienced bad customer service at this location. read more

Went once and it was a disaster. Visited a second time to be fair because it could have just been an off night. Nope. Maybe the most poorly run fast food restaurant I've ever seen. read more

Drove 16mils out of my way for some ice cream fir the first thing coming out the drive through speaker that they don't have any ice cream.

Food was old. Not fresh. Tasted like it had been under light for hours. Onion rings were brunt and dry

They don't close until 12am, however, we sat at the drive thru menu from 11-11:15pm and were never served or spoken to at the menu. Terrible customer service. Ended up going to Sonic instead for some ice cream. read more

They do not offer curb side service despite what their app indicates and the curb side signs out front. I placed an order on the app. I parked at the curb side sign and followed the apps instructions. 10 minutes went by so I called. A male answered and said they don't have curb side get in line. I got in line for another 10 minutes. At the drive through they said the order wasn't ready because they don't offer grill cheese sandwiches despite me placing the order in the app. I waited another 10 minutes for my order to be completed. I got home and noticed they forgot the ice cream treat for the child's meal. This Dairy Queen needs help from corporate office. I posted yesterday and my review was deleted. read more

Let me update you on the hours. They close at 10 on Sunday's even though their hours on Apple Maps says 11. Even if you are in line before 10 they will not attend you. I patiently waited for 15 minutes and by the time I was going to place my order it was 10:10 pm, they wouldn't open the window to tell me they were closed even though they could see me. After being ignored for several minutes the store manager finally came to the window to tell me they were closed and would not take my order. There was still several cars behind me. They didn't bother to place a cone outside to let people know they were closed or to go out and tell the customers they weren't taking any more orders. Horrible Service! read more

If I could give a -* rate I would. We were in town for a basketball tournament the weekend of 6/4-6/6 and we came to this store to grab a bite on our way back to Dallas. When I tell you this was the worse experience I've ever had at a DQ. The staff was alll young people everyone was working the ice cream area no one working the front counter, one older guy was trying to help. Customers leaving from the drive through and inside. The manager on duty needs to be retrained bc she didn't help the problem at all. She was over at the ice cream area watching the customers in the lobby seeing how frustrating it was not being helped. I hope you all get your store together because that was NOT ACCEPTABLE. I will try calling speaking with someone. read more

My first time coming to this location, it was the worst one I've been to, I had ordered chicken strips, and they gave me my food cold, and i told the white manager with the glasses on, and she gave me so much attitude, I ended up leaving. read more

My family and I went tonight, and enjoyed our experience. Biggest takeaways were cleanliness, lighting, and customer service. Nick's communication and customer service skills in the middle of a busy streak made a good impression. Overall a good location. I'd come again. read more

Horrible!!!! I went in on a Saturday to order and the staff were sitting around playing on phones and playing with nails.I stood their for 5 minutes to see if anyone was going to come to the register,no no one did so I walked out.If you want to be lazy maybe you should stay at home. read more

The staff is friendly, love the jalitos side and the blizzards are amazing. It's my fav place these days to order food

We visited on the first day of operation. There were lines but the staff served us accurately and promptly. Nice new, clean place. We will be returning. read more

We showed up 30 minutes before the store closes and they wouldn't acknowledge we were there and avoided eye contact when we pulled up to the window. I understand closing a bit early but atleast turn off your dang sign so we dont waste our time figuring out what we wanted. There were other customers behind us so there goes that $$ too. Drove 20 minutes to get there. DQ needs to step up the game with so many other choices out there! read more

worst burger i had in my life, seems like they put the burger in the microwave with the veggies inside.. lettuce & tomatoes were not fresh, i do not recommend. read more