My daughter put in an on line order, I ended up with deluxe cheeseburger, I wanted no cheese, she said the order said cheese on meat. I have an allergy to cheese. Without realizing it, I took 3 bites out of it and realized that my sandwich wasnt right and had cheese on it. I get very sick with headaches and stomach pains from dairy. My daughter's chicken stripe wasnt spicy like she wanted. I took the food back up there and the manager asked for my recipe, I had food in bag. His energy was strong of ego and making sure he won this battle coming thru the door. As I explained to him my problem, he printed iff my recipe and said she ordered with cheese, not our fault.
Im actually a medium, and all the way back to store, I heard dont argue, dont throw the food at him and we r sorry. He refused to remake my food because it was our fault not his. I just gave him the bag of food back and left, drove thru McDonald's and bought a sandwich from them. Did I mention that today was my day off and I work as a supervisor in the Tin Lizard in east peoria Illinois and when a guest has a complaint, I ask them how can I fix this for you and make it better and what can I do for you. Because as a manager that is what you are suppose to do.
I live in morton and i will not go back to a place where im treated like this. Let alone the money of 40 there and another 10 at McDonald's read more