Bless the owner, the workers, and the business W DQ. The ice cream is really good and served really well. The workers were kind enough to open their doors for us and let us in so we can order. read more

The drive-through-order taker gave me a bad attitude and claimed there a limit 2 orders she could take in the drive through. it makes so sense! TERRIBLE! read more

Honestly, I'm impressed. Lately it seems like DQ has been getting lazy, giving out small, cold portions, dirty restaurants, not so polite employees, but this DQ has done quite the opposite. The food was plentiful and fresh and hot, the dining room stocked and clean and the staff friendly and helpful. read more

Today I ordered a Peanut Buster Parfait with pecans instead of peanuts (allergic) and added caramel. I was charged for extra pecans instead of a swap, like the other DQs do. No one could explain to me why that happened. Other than that, my ice cream was good. read more

Love their cheeseburger and fries. The folks working were friendly. Gotta get a blizzard!

Last Saturday I went to Dairy Queen to get some chicken finger boxes. I ordered the large ones so for the two I was aware they would be a little pricy. I only got one regular sized drink. My mom loves onion rings so I ordered two. When I got to the window to pay the price was almost 34.00. I was in a hurry so I payed and left so I could get home while the food would still be hot. While sitting at a light I pulled out the receipt and looked at it. I was charged 4.49 for each order of onion rings. I could not believe it. The onion rings were pre breaded and had been frozen not to mention that there were about 6 minimal size onion rings. To me that is like someone stealing from me. I could have bought two steak dinners almost for this amount. I will not be going back and I will tell everyone I know to be aware of the pricing if they do go. read more

Went with my buddies to Dairy Queen. They said they close at 11 pm on Saturdays. Lights were on and it was 9:20 pm. Yeah nobody inside. They close whenever they want to. read more

Ordered curbside sat there for 40 minutes and no food. There where maybe 5 cars the entire time I was there so it's not like they were busy.

It comes to no surprise that this place has horrible reviews especially when the employees have nasty attitudes. I will be calling cooperate tomorrow about the girl at the drive through window with the sour attitude. If you hate your job so much QUIT read more

I stopped by to get some ice cream last night at 8PM. When I pulled up to the store I saw a couple cars drive off without continuing their order and I was confused. I drove up to the speaker box and was greeted with "hello, we're not taking any ice cream orders". I can't really say I was that surprised based on my last two visit here, and just drove off. This was my third and final visit to this Dairy Queen since they have opened. Shame on me for giving them a third try after two previous trips to this location. There isn't a big selection of ice cream shops in Mobile, and to have no ice cream on a regular basis is just bad for the business. read more

Dairy Queen really needs to fix the way you treat your employees. I have crohns disease and was told by my manager 1 why doesn't it stink when she comes to check behind me after I leave (poo-pouri is the answer btw) 2 exactly what am I doing in there? expelling waste for 5 min and straining the other 25? exactly minute by minute what's going on 3 I told her I was going home because my butthole was literally bleeding she said "yeah mine to get over it" the amount of shame and humiliation I felt while trying to have this conversation can't be put into words. I truly recommend no one support this business or have the mis fortune of working for them. I didn't eat before or during my shifts to try and alleviate this, I was on a liquid diet and everything and it still wasn't enough. now to add insult to injury she's is trying to say when I went home that day that I abandoned my job, took me off the schedule and took almost a full week to inform me. ps they don't date things well and they frequently use ice cream mix that has been expired by a couple of days. eat at your own risk read more

Awesome food and ice cream. Service quick and accurate. Great family time. BBQ bacon cheeseburger. Dr Pepper and ice cream. All American fun for all. My nephew loves the food and family time. Love the idea of the napkins so close especially with children being with us read more

Last time I will visit a DQ in my life! I have gone to the only DQ on Mobile, AL. Why would you serve bananas with ripened ends The ice crean was half melted. The peaks of the ice cream did not even come above the rim of the container. When asked to speak to the Mgr some other staff member came out yo address my issue NOT the mgr. They did give me a gone and refunded my money, the brighter side of the experience. read more

See all

I ordered a soft serve ice cream cone...the ice cream was a questionable yellow ice cream was not a creamy white soft serve. I don't know what I got, but it was not a soft serve. read more

Hotdog overpriced and very tough like it was overlooked or very old. Ordered menu item chili cheese dog with no cheese and add coleslaw. No credit for no cheese but charged $.75 for a teaspoon of cole slaw on the dog. Took over 10 minutes to get food with only one other customers inside. Fries were stone cold. Was going to get z blizzard to go but decided not to based on experience. I wont be returning and suggest you don't either. Univ and old shell. read more

Stopped by with the family after baseball game on 4/17/18 for a sweet treat. Went through the drive thru and the ordered 4 mini blizzards was messy and running all over the sides and some was not even fill to the top. Service was pretty much terrible and had to ask for napkins ice cream was everywhere. Probably will not go back read more

Closed until further notice! Not surprised, food quality sucked! Blizzards were only good thing at this location.

The food is pricy and isn't great. We no longer get food there. The ice cream cake are good but the service is terrible. Three times now we've gone to get the ice cream cakes and all three times we grab one in which the label says $22.99 but we are charged $26. The excuse is always "it's a blizzard and it's mislabeled." The first time it happened I asked what the difference was between the blizzard cake and regular ice cream cake. The cashier couldn't answer yet she was sure that what I was holding was a blizzard cake. She referred me to another worker who said "the blizzard is like that on the picture" pointing to the ad near the door. When I asked what makes it different, he replied that "blizzards have ice cream mixed in." Really? So the ice cream cake doesn't have ice cream? I was a bit confused. Clearly if I wanted the cake I was going to have to pay $26. So the third time, everything in the freezer is labeled $22.99. But the one we picked out just happened to be mislabeled...again. Yes we do want the cakes badly so we have been putting up with the nonsense. Maybe it's time to try a different location. read more

My grandson and I order a small plain cone and a banana split, then grab a table and wait for our order to be brought to us. After 15 minutes I'm thinking how long does it take to make this simple order? It not what you would call crowded. I sent my grandson with our order number and told him to ask if they forgot us. Another 5 minutes goes by when my grandson comes to me and tells me they don't have bananas. Twenty minutes and nobody bothers to tell me! These kids working here have no sense of quality service. This is why no one thinks minimum wage should be raised. read more

I just paid $7.69 for a 1/2 of a chicken breast, 3 small prices of bacon on an artisan bun. I wish I could post pics......this is ridiculous read more

Dairy Queen Grill & Chill - This was $7.69 meal, that was a chicken breast that was cut in half. That's just pathetic!!! - Fast Food Near Me - Mobile, Alabama

See all

They only get one star because there is not a half star option. I wanted a delicious DQ burger from my childhood. Sadly, the mushroom swiss cheeseburger was a terrible choice. The burger was dripping because the mushrooms were mushy soup. The cheese was liquid. No tomatoes, lettuce or pickles. The texture of the meat was similar to dog food. It was $3.99 for this gastric disaster. They won't be in business long unless they improve food quality. Sorry DQ. read more

Haven't been to a Dairy Queen in over 10 years, coming here i was quickly reminded why. The food is overpriced and absolutely terrible. Had the mushroom Swiss burger which was the worst thing I have tasted in a long time.. should have asked for a refund after the first bite... Do not go here under any circumstances read more

Extremely poor customer service. No one at the service counter for 10 minutes. All standing behind the counter talking with each other. Clearly no one in charge. Don't go here. Complete waste of time. They should find new people to run the place. read more

I'd give it zero stars if I could. The drive through took 41 minutes for a total of 5 cars. Absolutely ridiculous. Almost laughed when she went to hold my blizzard upside down and it just came pouring out. That and the food was cold. read more

Parking-lot will ruin this location it is a total disaster and You cant leave if you get tired of waiting. I started this review at 7:18 and we are still in line and its 7:47 We will never return. Cruise to Semmes . read more

Went there for a quick lunch. The floors in the restaurant are "ice" slick. They were almost impossible to negotiate and certainly not carrying trays of food. The manager stated that they were aware of this and the owner was going to bring over something that would make the floor less dangerous. In the interim there were no signs, no mats or anything to prevent an accident. If someone falls because of these floors then I think DQ should be more than held liable. They should be put up on criminal charges because they knew they had a very dangerous situation but did nothing to warn or prevent. Unbelievable....how do they get insurance. This place needs to be avoided, or shut down. And, someone should tell the owner when they have a situation like this ample warnings must be given or close for a few hours until you fix the situation. It may prevent someone from getting hurt. They really do not care which tells you the mindset of this organization. read more

This Dairy Queen is perfect for a day you have nothing else better to do. Spent 25 minutes waiting in line with only three other customers in front of us. One customer in front of us out of those three ended up walking out because they got sick of waiting. Finally get up to order and just got a couple small smoothies because if we waited that long to just get up to counter with three people in front of us, sure in the hell wasn't going to wait an hour for food, needless to say took another 20 minutes just for the two small smoothies to get made. I can see this place loosing out on customers because of waiting, hell could of went to Hardee's and been done in 10 minutes. read more

Sooooooo slooooooow! Waited in line over 15 minutes with only one car ahead of me. The customer ahead of me got their food and seemed to just be chatting with the worker. read more

I promise to never come here again. A while back I ordered a chicken tender meal it was not how dairy queen used to be. Fries were hard and cold, tenders were burned badly. Enough said. read more

Nice food, okay employees, but sometimes the wait can be awhile. They had this awesome half off everything day, so of course it was busy, but we got a seat almost instantly, yet it still took them almost thirty minutes to get our food to us...figured they'd be better prepared. Still, not too bad a place, overall. read more

Never had a problem when I've stopped here. Usually just get one of the lunch specials. Chicken fingers are good and not expensive. Service always fast and friendly. read more

The parking lot is poorly designed like another reviewer stated. However I've been here a half dozen times at least since it opened for dine-in and have found the food quality consistently excellent. Try the fried cheese curds! read more

I don't like to leave bad reviews. But people need to know. I stopped in here for a small blizzard add around 2 PM on a Monday. As I waited five minutes to be waited on (nobody in line but me) I had three different people tell me someone would be with me shortly. They didn't seem understaffed, maybe just under worked. I finally ordered my small Turtle pecan blizzard. I received it fairly quickly. But when I took it out to the car it had no chocolate in it. It was mixed about 1/4 of the way down. And the rest was just all ice cream. The vanilla ice cream had a chemical taste. I noticed that the general manager had 2 awards for the best manager for the last two years with Dairy Queen. Maybe he wasn't there today? What a crappy Dairy Queen! The bathroom smelled and it was filthy. Will not be back. read more

I can't speak about the food since I wasn't even allowed to order. Their hours are from 10 AM to 10 PM I believe. One night I wanted ice cream late and looked up the time and it was 10. So my boyfriend and I rushed over since it was like 933. We pull into the parking lot and got lost trying to get into the drive through. We eventually find our way and we pull up to the speaker box at 954 to which the "overworked" employee promptly yells "uh, we closed" When I asked to speak to the manager she then proceeds to smack her mouth and yet another disgruntled employee tells me, at 957, that they are in fact close and bid us to have a good night. I've always been taught in customer service that if there are customers you don't close until they are happy. All I wanted was a dipped cone. Sad. read more

Horrible customer service in the drive- thru! Wow. The girl working 07/01 (20ish, black) must have been in a pissy mood. She definitely does not need to be working in the front lines of a customer service position. Ridiculous! read more

20 minute wait for a $8.87 hamburger and ff combo. Burger was so over cooked it was dry as dust. This is not the old DQ everyone remembers fondly. They're are much better places nearby. read more

This is my third visit to this restaurant and I will not go again. I used the drive through because it was raining. When I placed my order at the window, I could not understand what the person was saying. I finally got my order placed and after waiting at the window for about 5 minutes, I was told to pull forward. There wasn't anyone behind me the entire time I was there. After pulling forward and waiting an additional 10 minutes for my order, I had to enter the restaurant to find out why I had yet to receive my order. I was ignored upon entering the restaurant for approximately 5 minutes and then had to use my loud voice to get someone's attention to help me. I complained that I had not received a receipt when my debit card was returned to me at the drive up window and I had been waiting more than 15 minutes for my order. They are very unorganized and don't seem to care about their patrons. I will never return to that restaurant again. By the time I got my order which was delivered one item at a time, the food was cold. I suggest that the employees be retrained in customer service and management take an active role in this restaurant. read more

Ha! I was reading these posts. I go there once or twice a week to get two Heath bar blizzards. I will have to agree with the negative comments. Won't go into detail but I hope the franchisee is reading these. It's too bad because we love blizzards. I would hate for the store to close down. read more

Went in to get a cake with vanilla ice cream no chocolate I am allergic to chocolate Girl said no it don't have chocolate in it 25.00 later get home cut it guess what it's loaded with chocolate she had no clue what kind of cakes you even sale how can you work in a place and not know what your selling this place gets a minus on my list I won't be back . read more

Took my grandson to get a little treat. There were Four employees walking around behind the counter and two more seated at a table. After waiting almost five minutes without a greeting or any service inquiry at all, I left and took my business elsewhere. Really poor management, really poor business operation. read more