Fast service & always get the sandwich I want! Near my house. Live the cookie!!…read moreI miss the strawberry Fanta though.

I go to this location quite often since it is not only the one closest to my home, but also it is…read moreone of the cleanest in town. However, last night my family and I had the worst experience from an employee Gabriel. From the moment we walked in, I already knew it was going to be bad. He was mopping the floors when we walked in and was clearly annoyed that we walked in. Mind you we walked in at 8 and they close at 10. He went to the counter to take our order and was again annoyed and doing the eye rolling thing because i was not immediately ready to place an order and the rest of my family had gone to wash their hands. when I was placing my order, i asked for onions to be added before toasting and he literally grabbed a handful and threw them to my sandwich and at that point I had had enough but stayed quiet and just said to myself I will pick off some of the onions. however, when it was my husband's turn to order, he was having trouble remembering which bread he wanted to order, and he AGAIN rolled his eyes and slammed the door to the bread warmers and slapped the bread on the counter. and that was it for us. I told him we did not want anything and that his attitude sucked since the moment we walked in. he did not apologize but just walked to the back. the other employee did come out and tried to justify that they just had had a bad day. and that all ok but that still does not give anyone the right to treat people that way. I did call the next day and spoke to the manager, and she stated she would handle it. i hope she does because if I ever go back and he is there, I will be walking out.

First the good things. The food is great, and the staff is friendly…read more However. It took over 30 minutes to receive a takeout order I placed in store. This location seems to prioritize people who are ordering off of delivery apps rather than full paying customers in house. Another family ordered just after me and still hadn't gotten their food by the time I left. When we got home, the person "expediting" the orders did not include the eggrolls we had ordered as part of the two combos. Someone from the restaurant did hand me a card for 1 free bowl that expires in just a few days. But now knowing that they forgot a part of our order after taking longer than a full service restaurant, it just feels like a cop out.

Called ahead to place an order, but when I showed up, the employees were deeply invested in an iPad…read moresummit at the front table--apparently the latest binge session was more important than acknowledging customers. When one of them finally tore themselves away from screen time to "help" me, it was with all the enthusiasm of someone asked to give up their Netflix password. The vibe screamed "How dare you interrupt?" Truly top-tier customer service theater. As for the food? Let's just say it matched the service--mediocre, uninspired, and instantly forgettable. At least the iPad seemed to be having a good time.

I LOVE THIS LOCATION!! I put in large order for pick up and was told it was a 25 minute wait. I…read morearrived to the location and only waited less than 10 minutes. GREAT CUSTOMER SERVICE. As I was leaving they called me saying they forgot one sandwich. I went back and it was ready for me super quick. Nonetheless, I love there customer service!!! A huge "Thank you" from YES Prep Southeast Elementary

I ordered a bowl of tomato basil soup and it took no less than 30 minutes to come out, when the…read morestore was hardly busy at all. I was given a discount because of this which is fair, however my grilled cheese came out barely even cooked and almost soggy. To say that I'm not pleased would be an understatement. I'm considering not coming to this location anymore, and I've been coming here for close to 4 years now.

We havent visited in a while. During the week visit…read more Food: Grits are the best ! Parking: good Service: great Cleanliness:

My flight arrived very late to Houston, and I picked a hotel inbetween Houston and my destination…read more It was after 2:00am when I got to my hotel and I was hungry. Waffle House was across the street. I went in to make a to-go order and was greeted immediately. Staff were very friendly. About 10 minutes later I had my food and headed to my hotel. It was still hot, and it was freaking amazing. I don't think I've ever had bad food at or from a Waffle House though. lol. If you're looking for a very late night place to get something to eat, i would definitely recommend here!

Love the House of Pies! We sneak down to the Fuqua restaurant for our favorite guilty treat. The…read morecoconut cream is amazing - hubby love the bayou pie. The staff greats you when you walk in the door, making this place feel like your regular hang out. You want to feel like you are in your grandma's kitchen, stop in for a slice of pie!

Very disappointing experience at House of Pies. When we walked in, no one acknowledged us or gave…read moreus any direction. After standing there for about 10 minutes with still no help, we finally sat down in the entrance lobby to continue waiting. A waitress then came over with an attitude--not to apologize for the lack of service, but to lecture me that "next time" I needed to make sure I stayed there the whole time and waited to be seated. No, thank you. If your front-of-house staff isn't acknowledging guests or managing the entrance properly, don't lecture customers who have already been waiting patiently. At that point, we left. There are too many places that actually appreciate their customers for me to spend money somewhere that treats people this way. We will not be returning to this location.

Golly, where do I begin? Of alllll the Chick-fil-A's, in alllll of the world, THIS ONE is…read moreabsolutely THE WORST. Hate how stupid the staff is. Hate the disgusting arrogant attitude of the management. Hate that it's also the SLOWEST Chick-fil-A in the world. Can't get a soda in a plastic cup instead of nasty styrofoam, because that is "against policy". Can't get my hash browns crispy instead of soggy, because that also is "against policy". Can't eat the biscuits here unless you have four hands because WITHOUT fail, they fall apart while you do it. I have never once gotten a biscuit here that was worth the trouble of eating. You guys always SAY it's your pleasure, but that CLEARLY does not include serving your customers correctly, because management definitely does not care what the customers want. WHY CANT YOUR STAFF MAKE BISCUITS THAT DONT FALL ALL OVER MY CLOTHES AND INTO MY LAP WHEN I TRY TO EAT THEM, Chick-fil-A??? I'm a Pastry Chef, and it isn't that difficult! And fyi- when someone asks "how is the egg cooked?", the answer is NOT "folded". If I ask whether the egg is scrambled or fried, "folded" is not an option. Please educate your employees. Meanwhile, I will drive out of my way to the next closest Chick-fil-A, because honestly, it isn't worth the frustration to do business with this one.

The customer service and food quality and size portions are always good at this location. The…read morerestaurant and restrooms are always clean, too.

Food is amazing and several different options! Staff is very friendly. Food comes out quickly.read more

I'm really digging this place. I've been here a few times now and there's a few things to point…read moreout. -First off, service is nice enough. No complaints there. -The restaurant itself is very clean and I definitely like the tables and chairs. -The food is pretty delicious. The chicken is usually juicy and the sauces options are good. The Mac and cheese with sauces chicken is awesome. I really enjoy the food here. -Lastly, I don't know if this is just a limited time offer, but every time I go in there, I get the Bird Pack which is definitely enough food to feed me, my wife and our two kids and it's only $40! Everywhere you go nowadays to feed a family of four, you're looking at spending a MINIMUM of $60. When compared to Beakys, I can't recommend one over the other because both are tasty but this bird pack keeps me coming back to urban bird many times.

Food: Waffle and Omelette - My mom absolutely enjoyed her…read moremeal! Biscuits and Gravy - This was my first try at this dish and despite missing the sausage in the sausage gravy, it was pretty good. I don't think I will be ordering that again but it was worth the try. Juice - Orange, Lemon, Beets and Ginger - perfect start to a Friday morning! Coffee - Hot and DELICIOUS as always! Service: ABBY!!!!! If you want to be greeted with a beautiful smile and treated as if you're royalty, ABBY is your girl! Her quality customer service is top notch and she should be a part of the team that trains servers. Her service and attitude was genuine, professional, kind, prompt, and of the highest quality. If and when I return, I wanted to be greeted and served by Ms. Abby, beautiful inside and out!! Give this young lady a well deserved RAISE!!! Atmosphere: Clean and family friendly!

Eggs Benedict BLT was not great. Bread was soggy said it came with Arugula which I love but it was…read morejust mixed greens. No flavor to the hollandaise sauce it was bland. The blueberry lemon cornbread was good highly recommend. Coffee needs improvement it has a bitter flavor.