Getting into my car to head back home from La Crosse, and my tire pressure light came on. I got out of my car to inspect and found a nail in my tire. I went to the nearest tire shop, and they couldn't fit me in, so they referred me to Dahl Auto Service/Dahl Subaru which comes up in Google as Quick Lane Tire & Auto Center, Dahl Hyundai Service, and Dahl Mazda, all with 711 3rd St address in La Crosse. Yes, Google needs updating. I called them, and they said they had room to get mr in and out before they closed at Noon (it was a Saturday). Jason was the service advisor that checked me in, and he was great! He told me they had an auto museum next door that I could visit for free, since my car was being serviced there, and that place was amazing! I wrote a separate review for it. My car was ready in an hour, and I made it home safely with the tire repair. They have clean and spacious waiting areas with nice amenities, including coffee, a big TV, a kids play area, conference table, and oh yeah, an amazing auto museum next door. Whatever happened to lead to bad reviews before may have been addressed because I was thrilled with my experience from the customer service to the quality of work and price of the tire repair. Give them a try! read more

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I purchased a 2014 Toyota Rav4 Limited from DAHL Hyundai Mazda Subaru in Lacrosse Wisconsin in May 2025. It had around 113,600 miles at the time and although it had just arrived on the lot, an inspection was done and no issues were found. After buying the vehicle, I took it back to DAHL when it was time for an oil change as I was given a few free changes. The vehicle now has around 122,000 miles. At the beginning of 2026 the Rav began misfiring and stalling (even turning off while driving) in addition to a loud engine noise especially when starting. I brought it to DAHL service and was told I was going to need the timing chain and/or engine replaced which would cost $6000-$8000. I also was given the option of trade in but the value offered for the vehicle was only going to be $4500. I still have just under $5000 to pay on my loan and already have paid $15k+ on the vehicle. Deciding a second opinion would be best, I had my vehicle towed to a smaller repair shop in Lacrosse. Without even a deep inspection the immediately affirmed I had correctly concluded the need to replace the entire engine and timing chain was not necessary (especially at such low mileage for a Toyota). Based off their diagnostics, including the code readings, they replaced the solenoids and cam gear. The vehicle was running well but after only a few days once again, started misfiring and stalling. I had to get jumped to even get it back to the shop which is only a few miles away. The shop again did the code readings and also tested the oil pressure and it was very off, so it was deemed best to do a change. When accessing the oil components, they found the center post that goes through the filter was missing. This means that DAHL who changed my oil previously, left the post in the filter housing which caused all the issues. After putting in the new cup the pressure was back to normal and the vehicle ran perfectly, again proving the missing post in the housing was the overall problem. Since having the Rav returned to me, I have not had any further issues. All in all, the work done (replacing solenoids, cam gear, oil filter/cup and oil change) cost me about a $1000. All due to DAHL messing up a simple oil change! I have all the paperwork, the actual filter showing the missing center post, and word of testament from the smaller shop. Besides messing the oil change up by misplacing the center post of the filter, DAHL also lost my coolant reservoir cap! I was told I "needed a new one" when I had my vehicle looked at but the thing is, it was there when I bought the vehicle and no one but DAHL has done maintenance on the Rav so again, they misplaced a simple component! I will never recommend DAHL service to anyone nor will I return there. Quite frankly, I should be compensated because there was no reason I had to spend all this money and go through all this trouble! Although I enjoyed my initial experience when I purchased the vehicle, my dealings with DAHL are most definitely going to be continually impacted by this extremely negative and costly service ordeal. read more

Just had good Mazda service at Dahl Mazda. They were thorough and communicated well about all the work done. I will definitely return for service here. read more

Sales staff was very courteous and helpful. This is the first time I have bought a 'used' car and I was apprehensive. They walked me through the carfax etc and helped to figure out options that would fit my requested payment amount. HOWEVER, Bought the car on Monday, Engine light came on Tuesday...called Dahl service dept. They suggested I take it to the Buick Dealer. I reminded them that I had bought the car the day before from Dahl and suggested that they might want to take care of it. They were reluctant. I said I would have it in their shop first thing Weds a.m. and hung up. Later in the evening, I found an appt for 7:30 listed on my email...they never consulted with me as to whether this was convenient etc. By this time, I had lost all confidence in Dahl. Called and cancelled the appointment and took the car to Clason Buick this morning. Clason service department was very helpful. They did a diagnostic on it...which cost me 178.00 which was reasonable...After all, they weren't the ones who sold me the car just the day before. They also found a recall that should have been taken care of by Dahl. The diagnostic found that a sensor needed to be replaced which will cost me another 378.00. This should have all been taken care of before I bought the car. Lesson learned can't trust Dahl to follow through. read more

Took my mazda in for oil change and he k engine light was on when i got my car back. A critical engine and transmission sensor came up on code. Told me i should make an appointment to repair my car asap. After starting my car about a dozen times the check engine light went off and never came back on after a few thousand miles. I was told that a mechanic can unplug a sensor and start and stop it a couple times and it will throw the codes. I now have a severe distrust for them! read more

SO incredibly upset with Dahl Automotive right now. I saw a car online last Thursday that was not yet ready to view. I left my information with a Salesman from the Onalaska store that I was interested. Just to be extra sure I would get a first look at the car I scheduled an appt to look at it today at 5p.m....it would not be available until today. The car was at the LaCrosse store and per the email I got it would be at the Onalaska store for me at 5. When I emailed to let them know that I was running about 15 minutes late, I get a response that they sold the car to someone else this morning. After much frustration talking with the Manager I learned the LaCrosse store would not give up the car and sold it out from under me. Apparently whoever has the money first is what's important to Dahl. Shame on you for being so unprofessional and putting money before customers. I, for one, will not be dealing with you in the future. read more

My car lease is coming to an end in Sept. and I've been receiving emails for months asking me to come in to discuss it. I finally went to talk to my salesman (Heath Lauden) a couple of weeks ago. He immediately tried to hustle me into leasing a new car. He acted upset when I told him I didn't have time to allow them to assess my vehicle to see how much equity it had. He then asked "what are you here for"?, in a sarcastic manner. How insulting! I wouldn't buy a glass of lemonade from someone with an attitude like that. He also told me that I would need to put $ 3,000 down to lease my next car. I don't think so! I've seen 20 you tube videos and had 3 friends say that only a fool puts money down on a lease. I doubt that all of the Dahl salespeople are insulting, boorish people like Mr. Lauden. If I go back there, I had better get one hell of a deal from a different salesperson with a different attitude. read more

Out of this world good service!!! Thank you Dahl! Was going through town from out of state and in need of an oil change on my mother home. Came in on a Saturday morning and got excellent service and friendly technicians. My motor home didn't fit in the bay, so they did it on the lot!!! You saved the day and our trip! Highly recommend. read more

Please don't go to Dahl if you have a BMW Tried them for 3 years Recently, called twice to set up appointment. Told me they would call back and never did Recently fixed problem for $1800 and it corrected for 2 weeks then occurred again. Found better mechanic and they corrected the problem immediately-said Dahl didn't correct the main problem just a bandaid repair Another time picked up car after tune up and it ran poor-they stayed "dirt got into the spark plug" Frequently they had to order parts that took a week to get-better mechanic got bmw parts in 1 day Very poor communication with updating consumer read more

I basically bought a car over the phone from this place. Working with them was a little frustrating at first because I had a limited window of opportunity to drive out of state to pick up a car and they didn't seem to appreciate the sense of urgency. It was only when I finally reached someone whose last name was "Dahl" that things started to get done at anything quicker than a small-town "aw shucks, nobody's in any hurry around here" pace. But alas the deal got done with just enough time for me to drive up there and pick up my new car in the small window that I had to do so. If you don't want to waste your time dickering, bring them a reasonable offer and they'll accept it without trying to squeeze a few extra bucks out of you. read more

Wont ever go here again. I told myself that last time I brought my wife's car in here when they messed up a lot of things thats besides the point. But I took my truck here today for convenience but I regret it deeply already. We agreed on a price of $40. When i got there they conveniently had to charge me $54.63 and said they couldn't do anything about it. They are in the business of scamming. $55 for less then 5 quarts of oil of 5w30 seem right to you? Seems very high to me. Will not be coming back for sure this time. Real review less then half a star. Also when i asked them not to do their multi point inspection I just wanted an oil change they do it anyways and then on top of that they did their complimentary but required alignment checked. I asked you to do one thing and you couldn't do it. read more

Dahl Ford telephone system has to be one of the worst experiences in customer service that I have ever had,you call their main number and sometimes a person will pick and sometimes not.If the operator does answer I you request service department very seldom will a person ever pick up and if you do leave a call back number you may wait hours for the call back. Dahl Fords phone system ranks about the same as trying to call the IRS-TERRIBLE. read more

I was just 2 days into a 4-week road trip with my dog, realized I'd better get a new starter before I got caught in a bad spot needing one. I also had a new thermostat that I'd planned to put in at some point during the trip, so I hoped they would accept my part and not tell me they could (understandably) only use their parts. When I asked, they said 'no problem' to either my thermostat OR to letting my large dog come into the customer waiting area. Dahl has an impressive customer area, YES they are 'dog-friendly', and generally was a very good experience. Only comment, they probably assumed I knew their labor/hour charge. I am aware car dealers charge high labor, but will suggest you ask them before they start on your vehicle. They did give a general total quote, but labor time wasn't broken down so when (of course, not their fault, older vehicle) it ran into more labor, the total was... well, just ask for labor charge. And know at least you and your dog will be very comfortable while you wait. read more

I would highly encourage anyone that is considering shopping at Dahl to read this review. My wife and I purchased a 2016 Hyundai Sonata with ~30,000 miles on it from Dahl. We were told by the salesman (who treated us very respectfully) that we would have a 4 day return on the vehicle if it was not up to our standards. We took the vehicle home and noticed a small spot of rust that initially had not factored into our purchase, although we probably should have vetted the car a little more thoroughly before buying. This was obviously an issue for us and I called Dahl to have it checked out. I scheduled the meeting for 4 days after the purchase date because it was a more convenient time and I thought I could still return it. However, the actual Dahl return policy is 3 days and when I showed up they estimated that it would cost over $1,000 to fix. Initially they were reluctant to fix the rust spot and they said I could exchange the vehicle, but I would lose money from the amount of miles I had put on it. However, after talking further with the sales manager he agreed to cover all the costs of fixing the rust, which will include sanding off the rust and re-priming and repainting of the entire affected panel. They were very kind and respectful and overall we got a great deal on our car (~$2,500 under blue book value). I will update this post after my car is fixed if there are any further issues. Otherwise I very much recommend Dahl automotive as they are highly willing to work with their customers and have great deals on used cars. read more

I had purchased a vehicle at Dahl Ford. Friendly people, but in the end that isn't getting me the right service. I bought a used vehicle from them. I had recently went and had my first 3000 mile oil change, and when the tech went to check the differential and transfer case, they could not get them loose. So I went to a Chevrolet dealer to ask them to see what was going on. When the vehicle was finally done, they had told me that in no way that it had been checked before they sold me the vehicle. The first tech also figured that was the case also. The transfer case and the differential were at low levels. Both techs looked for leaks and none were found whatsoever. I have try to get in contact with the sellers and I have not gotten any response from them at all. I know now in the future, I will not be going back to them. I guess they got my money and don't even care about customer service. read more