I had a check light come on my dashboard ... and I was fairly sure I knew what the issue was. I…read morestopped in to the dealership on a Saturday without an appointment, Paul confirmed that, was able to solve the problem within about five minutes. Happy for the great service I get at Toyota if LaCrosse!

I have been debating on writing this review for a while now. About three weeks ago I slid into…read morecurve in a snow storm. Blew out the front right tire and broke the rim. Needed a new rim so on Monday of that week I emailed what happened and arranged for service on Friday. When I arrived I explained why I was there, that I also needed help with my Toyota app on my phone and that I wanted a service tech to check things out to see if there was more damage. Eventually they replaced the rim and got my app working. They then told me that the wheel bearing was bad and needed replacing. They gave me an estimate and said it would take a day or two to get the part. I called the next Monday and made an appointment for that Friday. I asked how long it would take, explaining I had an appointment at 3 PM. She, the service tech, stated it would take an hour to an hour and a half. Okay can deal with that. I get there that Friday and check in. The service rep asked why I was there and I told him about replacing the wheel bearing and that I again needed s0omeone to fix my toyota app on my phone because it stopped working. He started writing everything up when another service rep, same one that took care of me the week before, came up and said he was taking over. This rep said he needed to ask a few questions for the warranty. I had not then or before mentioned anything about the warranty. He asked if I had been in an accident. Strange, I had told him the week before what happened but I guess he either didn't remember or didn't write it down. When I told him about the accident he replies "good, that changes everything". He proceeded to ask questions about why I thought the wheel bearing was bad and to describe it to him. I did but became suspicious because he was the one that told me it was bad and needed replacing. When I brought that up he said that the service tech who worked on my vehicle a week earlier was good at his job but didn't have experience in this situation. He said he had a guy who did and he would look at it, test drive it and put it on the diagnostics to be sure. I asked how long everything was going to take and he said the rest of the afternoon. This isn't what I was told when I set up the appointment. When I brought this up he said she, the person i orginally talked with, didn't have all the information. I told him I couldn't do this appointment, that I didn't have the time. I told him I had an appointment at 3pm, it was 1:30pm then. He again said no problem. I again said I couldn't do it. He said we could just do the diagnostician and there was plenty of time. I again told him I had a 3pm appointment to pick up my brother from his dialysis. Again no problem. At 3:10 pm, having just taken a call from my brother to find out where I was, I was called to the service desk where I was told that the wheel bearing was in fact needing replaced. At this point I am furious and didn't trust myself to say anything. He charged me $172 for the diagnostic but would take it off the estimate for replacing the wheel bearing. Then he asked if I wanted to make an appointment for the wheel bearing. I thought that was the purpose of this appointment. I told him no, paid the bill and left. I feel that I have been the victim of a bait and switch scam. Everything that service did and said was bogus and untruthful. They first tell you it needed replacing and then tell you the first service tech was incumbent, have a "qualified service rep" look at it to make the right determination. And charge you $172 for it. Also they never looked at the Toyota app either. Plus, after being repeatedly told I had an appointment at 3pm, they kept me from making that appointment. I have decided not to have this company do any repairs on my vehicle. I was going to take it to anther Toyota dealer near by to have the work done but their yelp rating is worst than this. So I will have to get an independent shop to do the work, and then see about trading off this vehicle for something new that I can trust and believe in its' service department. I had trusted this company but can no longer. They obviously can't be trusted.

Getting into my car to head back home from La Crosse, and my tire pressure light came on. I got out…read moreof my car to inspect and found a nail in my tire. I went to the nearest tire shop, and they couldn't fit me in, so they referred me to Dahl Auto Service/Dahl Subaru which comes up in Google as Quick Lane Tire & Auto Center, Dahl Hyundai Service, and Dahl Mazda, all with 711 3rd St address in La Crosse. Yes, Google needs updating. I called them, and they said they had room to get mr in and out before they closed at Noon (it was a Saturday). Jason was the service advisor that checked me in, and he was great! He told me they had an auto museum next door that I could visit for free, since my car was being serviced there, and that place was amazing! I wrote a separate review for it. My car was ready in an hour, and I made it home safely with the tire repair. They have clean and spacious waiting areas with nice amenities, including coffee, a big TV, a kids play area, conference table, and oh yeah, an amazing auto museum next door. Whatever happened to lead to bad reviews before may have been addressed because I was thrilled with my experience from the customer service to the quality of work and price of the tire repair. Give them a try!

I purchased a 2014 Toyota Rav4 Limited from DAHL Hyundai Mazda Subaru in Lacrosse Wisconsin in May…read more2025. It had around 113,600 miles at the time and although it had just arrived on the lot, an inspection was done and no issues were found. After buying the vehicle, I took it back to DAHL when it was time for an oil change as I was given a few free changes. The vehicle now has around 122,000 miles. At the beginning of 2026 the Rav began misfiring and stalling (even turning off while driving) in addition to a loud engine noise especially when starting. I brought it to DAHL service and was told I was going to need the timing chain and/or engine replaced which would cost $6000-$8000. I also was given the option of trade in but the value offered for the vehicle was only going to be $4500. I still have just under $5000 to pay on my loan and already have paid $15k+ on the vehicle. Deciding a second opinion would be best, I had my vehicle towed to a smaller repair shop in Lacrosse. Without even a deep inspection the immediately affirmed I had correctly concluded the need to replace the entire engine and timing chain was not necessary (especially at such low mileage for a Toyota). Based off their diagnostics, including the code readings, they replaced the solenoids and cam gear. The vehicle was running well but after only a few days once again, started misfiring and stalling. I had to get jumped to even get it back to the shop which is only a few miles away. The shop again did the code readings and also tested the oil pressure and it was very off, so it was deemed best to do a change. When accessing the oil components, they found the center post that goes through the filter was missing. This means that DAHL who changed my oil previously, left the post in the filter housing which caused all the issues. After putting in the new cup the pressure was back to normal and the vehicle ran perfectly, again proving the missing post in the housing was the overall problem. Since having the Rav returned to me, I have not had any further issues. All in all, the work done (replacing solenoids, cam gear, oil filter/cup and oil change) cost me about a $1000. All due to DAHL messing up a simple oil change! I have all the paperwork, the actual filter showing the missing center post, and word of testament from the smaller shop. Besides messing the oil change up by misplacing the center post of the filter, DAHL also lost my coolant reservoir cap! I was told I "needed a new one" when I had my vehicle looked at but the thing is, it was there when I bought the vehicle and no one but DAHL has done maintenance on the Rav so again, they misplaced a simple component! I will never recommend DAHL service to anyone nor will I return there. Quite frankly, I should be compensated because there was no reason I had to spend all this money and go through all this trouble! Although I enjoyed my initial experience when I purchased the vehicle, my dealings with DAHL are most definitely going to be continually impacted by this extremely negative and costly service ordeal.

We went there to buy a minivan. Eugene our salesman told us that we could limit who they sent the…read morecredit application to. That way our credit didn't get so many "inquires". We filled out the credit app even though we already had financing, because Eugene told us we "only send it to your lender." The dealership ended up also pulling our credit after we explicitly told them not to. General manager is condescending and didn't wanna fix the situation on our credit. I would NEVER recommend anyone to go there. What else could they be lying about?

Poor service. Condescending sales person. I will never buy from them. If you are a single female,…read morethey will take advantage of you. I called once and asked to talk to the owner. He wouldn't return my call. He had a so called manager call. The situation was never resolved. If I could rate it 0 stars, I would! Stay clear. Go to Honda, Rochester, MN. It's worth the trip!!

On time quick oil change. Eric Veglan was excellent at letting me know what was done. Price was…read morevery reasonable

I bought a 2022 Nissan Rogue from Pischke Nissan in May of this year. It was not disclosed to them…read morethat the sunroof had a leak when the vehicle was traded in. Recently after buying the vehicle, I noticed the leak and reached back out to Pischke. Everyone at the dealership worked very hard to get the sunroof replaced at minimal expense to me. I highly recommend this dealership to anyone.

I purchased a 2014 Toyota Rav4 Limited from DAHL Hyundai Mazda Subaru in Lacrosse Wisconsin in May…read more2025. It had around 113,600 miles at the time and although it had just arrived on the lot, an inspection was done and no issues were found. After buying the vehicle, I took it back to DAHL when it was time for an oil change as I was given a few free changes. The vehicle now has around 122,000 miles. At the beginning of 2026 the Rav began misfiring and stalling (even turning off while driving) in addition to a loud engine noise especially when starting. I brought it to DAHL service and was told I was going to need the timing chain and/or engine replaced which would cost $6000-$8000. I also was given the option of trade in but the value offered for the vehicle was only going to be $4500. I still have just under $5000 to pay on my loan and already have paid $15k+ on the vehicle. Deciding a second opinion would be best, I had my vehicle towed to a smaller repair shop in Lacrosse. Without even a deep inspection the immediately affirmed I had correctly concluded the need to replace the entire engine and timing chain was not necessary (especially at such low mileage for a Toyota). Based off their diagnostics, including the code readings, they replaced the solenoids and cam gear. The vehicle was running well but after only a few days once again, started misfiring and stalling. I had to get jumped to even get it back to the shop which is only a few miles away. The shop again did the code readings and also tested the oil pressure and it was very off, so it was deemed best to do a change. When accessing the oil components, they found the center post that goes through the filter was missing. This means that DAHL who changed my oil previously, left the post in the filter housing which caused all the issues. After putting in the new cup the pressure was back to normal and the vehicle ran perfectly, again proving the missing post in the housing was the overall problem. Since having the Rav returned to me, I have not had any further issues. All in all, the work done (replacing solenoids, cam gear, oil filter/cup and oil change) cost me about a $1000. All due to DAHL messing up a simple oil change! I have all the paperwork, the actual filter showing the missing center post, and word of testament from the smaller shop. Besides messing the oil change up by misplacing the center post of the filter, DAHL also lost my coolant reservoir cap! I was told I "needed a new one" when I had my vehicle looked at but the thing is, it was there when I bought the vehicle and no one but DAHL has done maintenance on the Rav so again, they misplaced a simple component! I will never recommend DAHL service to anyone nor will I return there. Quite frankly, I should be compensated because there was no reason I had to spend all this money and go through all this trouble! Although I enjoyed my initial experience when I purchased the vehicle, my dealings with DAHL are most definitely going to be continually impacted by this extremely negative and costly service ordeal.

Well.... My old girl ( Livvie the loved 2014 Outback) finally died at 253,000 miles. Casey was…read moreclear with what we needed, Caden was so polite and Samantha was uniquely efficient. Excited to make some memories in the Crosstrek.

Geno and Dustin were extremely knowledgeable and helpful to us in choosing the best car for me and…read moremy wife. We ended up with an SUV that has all the latest technology and is a plugin hybrid. So far, we love it and Dustin has been quick to answer our questions and make sure we understand the features of the car and how to use them.The business manager, Dillon Denton who I call "Double D" is also very helpful and helped us choose an extended maintenance plan that is perfect for us. Additionally, Dustin sold us a new product to protect our new car from rust that carries a 190 year guarantee !! Thanks to the Dahl team for a fantastic experience. we will be back when we are ready to buy again in the future.

The first car my 16 year old bought for himself had major engine issues. They stated they did an…read moreinspection but obviously didn't seeing as it was an engine issue. They sent it to a 3rd shop who couldn't fix it, so they reluctantly let us "trade it in" as they wouldn't allow us to return it. The next car was more expensive but the guaranteed it was inspected....it wasn't. There were bolts missing holding on the front axels...again my son is 16 buying his own car. After reaching out to Dahl multiple times and being assured the GM would reach out, he has yet to. The person responding the texts kept guaranteeing the GM would reach out but still waiting. This patience continued over a week of waiting, no GM response. Highly encourage everyone to keep away from them, they don't do inspections, they roll them over for quick sells.

What a disappointment! The owner looked us square in the face and said --" if there are any issues…read morejust call me and we will take care of it! We care about our reputation!" No no he does not. Daughter paid cash for a vehicle and hasn't even gotten her license plate and the damn vehicle is parked because the starter is out. She has had the car two weeks. DO NOT TRUST THIS BUSINESS. DISHONEST!!!!! WILL POST ON BBB AS WELL.

Was lied to about car and alleged repairs repeatedly. Nothing was done, was told by son's repair…read moreshop that no service records are kept on file. After the water pump blew (9 weeks in), Ken at City Auto and Brent at BK Auto Service bounced me back and forth, then spoke with a Jim by phone. Refused to be accountable for the repairs I was told were already done, and then bounced me around between them while deciding who was responsible for repair costs. In the meantime, repairs were started without my consent, and I was expected to accept it and pay full list price for the parts and labor. Absolutely HORRID customer service. If I didn't fall in love with the car, I'd have surrendered it as a lemon. STAY AWAY FROM BOTH BUSINESSES!

started off good nice price they worked with my but the warenty they sold me was void by…read moremodifications that they did to the truck and I lost 1,000 dollars highly don't recommen.

If your working on a budget, and they know your not buying any of the warentees, they will send…read moreyou on your way. I went and looked, had the money (they didn't even ask bout down payment) and said they couldn't fit this car in my budget. Umm, all I wanted to know was what I was getting for trade in (didn't look at trade it) and wanted specific payment. They didn't know what I was willing to put down, and sent me away with a we can't help you. Mind you I found faults in the car while i was waiting and was thinking, nope. Red flags! How did they not notice one side of the front was not tinted! Steer clear!

Shiny Car is the Auto Detailing business connected with Bob Burg Automotive. The dealership sells…read moreVW's. It aquired the Shiny Car busines many years ago. I have been taking all my cars to Shiny Car for over 10 years. They do a remarkable job, at a very fair price. When they finished, your vehicle is showroom ready. You will not be disappointed.

My first experience with Matt. Nothing huge but they did an excellent job, were courteous and…read morethorough and checked everything. I'll go back in a heartbeat. Jerry Utley

Being a parent with a young adult in school at UW La Crosse (hours from home) I've needed Matt's a…read morecouple times. They have been nothing short of amazing. Great communication and great service with the added touch of taking care of the little things to make the "adulting" a bit easier for my daughter. Thank you to all of the staff at Matt's. I appreciate ya!