I needed my dining room chairs cleaned after 8 years of heavy use. They came out looking like new…read more Easy to schedule, great communication and very very fair price. Will use them again!

Statewide responded quickly, provided an estimate which they honored, and the work was done quickly…read moreand professionally.

Customer service is their well-earned hallmark. cleaning of sofa and oriental rug in the house are…read moreexcellent. Dries in a few hours. Scheduling is easy and the voice on the phone clearly cares!

They did a great job, completed the work quickly, and were able to remove the odor from our tile +…read moregrout floor.

They've done a great job for us on Monthly cleanings. We started with a deep clean and things we…read morethought were forever stained looked like new when they were done! (Glass shower door, oven, refrigerator, sink rings). It is such a great feeling knowing that when we get a little behind on keeping the house clean that they will be there to help out. Their prices are reasonable and scheduling is pretty flexible too if you need them just before or after an event, etc. My family and I are very happy with SC, and I would recommend them to anyone.

Correct company!!! Horrible service, didn't clean much…read moredefinitely not any kind of deep cleaning for $200!! Girls spent alot of time in the bathroom with the door closed on her phone not cleaning. After there cleaning my place needed cleaning and I keep a pretty clean house, due to surgery I wasn't able to to keep up and after the experiences with this company and owners not easy to deal with. Look elsewhere for more reputable company

Sidney was wonderful. When I wrote that the original cleaning of my area rug left some soiled…read moreareas, he offered to go over the rug again. He did a very thorough job and the rug looks much better. Very professional job and as real gentleman.

They answer my call on a Saturday, but more important they work around my needs for a disinfecting…read morecleaning for my business as soon as possible. There service was on point and what I had expected. Thank you 100% recommended.

My wife called Val and coordinated the carpet cleaning our living room, 3 bedrooms, hallway and…read morestairs. Val came on time, he went over all the rooms, everything we had and answered all our questions. We were very happy with his work, very professional and the carpets came out great.

I was looking for cleaning for a tile floor, two couches, and white carpet in one small room in my…read morehome in Wellesley. Val came on short notice and did everything himself in just a few hours, and I was very happy with the result. While I would have preferred to set everything up by email, he was very responsive by phone, giving a reasonable price quote in advance, and it worked out great!

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

Alex and Justin did a great job clean my air conditioning ducts. Fast, clean and professional. We…read morecan smell the difference for the better.

Carpet in master bedroom stains Not removed to our statisfaction ! Was given a free redo, but too…read moremuch of a hassle. Simply done with owner carpet cleaner !!!

Excellent product and service! I have used Gray's for carpet cleaning, carpet repair and for…read morepurchasing and installing carpets. They just completed installing a runner on a curved staircase with wonderful results. It is great to use one family owned business to compete a project from start to finish!!!

If you need anything to do with carpet, this is the place for reasonable prices, and excellent…read morework, done by some great people. Also... they are SUPER fast! A+++ Thanks, Jim and John, for some awesome work! We are both very pleased with the end result on the runners! If you're considering Post Road Carpet... GO TO GRAY'S CARPET CENTER FIRST!!!

easy to deal with and couch and rocking chair looks like new…read more A+