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    8 months ago

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    Meenan

    Meenan

    (61 reviews)

    I am a Meenan customer from 2014 until this year. Over the years, I appreciated the value of the…read moreannual boiler tune-ups because the technicians took the time to do the job properly. Unfortunately, I began noticing a decline in service quality back in 2022 with some technicians and raised concerns with Meenan that only seem to get addressed when you post it online. This issue was corrected when they sent a different technicians out to complete the tune up. Most recently, a technician came to replace an expansion tank and, while he was there, completed the annual tune-up that had been scheduled for August 31st. The entire tune-up took a very short time a job that historically took about an hour and a half. Previous technicians removed the top of the boiler and cleaned the heat exchanger -- arguably the most important part of the boiler to maintain for efficiency and longevity. During this visit, the top of the boiler was never removed and the heat exchanger was never cleaned. What has been even more disappointing than the service itself has been the lack of communication afterward. I called three times and was told each time that the Service Manager would return my call within 24 hours. After waiting five days without hearing from anyone, I called would call again on June 29 I talked to Amy who looked over the notes and was promised a callback. As of today, I still have not heard from the Service Manager. After more than a decade as a loyal customer, I expected better workmanship, better communication, and greater respect for the customers who have supported the company for years.

    My husband and I had called a few times because the cost to fill our oil tank was astronomical. We…read morespoke to friends who were with other companies and they could not believe what we were paying for oil. We finally switched to a new company and everything that we thought was true. The new company is not running any type of special. It's just a standard rate and we are saving about three to four hundred dollars each time we are filled.

    Dads Hvac - hvac - Updated August 2026

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