Santos sent me a total of SEVEN message in 24 hours confirming an appointment time even though I…read moretold him I was retired and would be home at a certain time in the afternoon. When he arrived in his Honda, I showed him various panels on both sides of the yard including a total of 4 gates that needed replacement. Less than SIX minutes later he walked back to his car and drove away without a single word. This is a clown show..unprofessional and NOT worthy of your time of consideration. Hire a real fence company...they often show up in a truck...they often have some type of sign on the side of said truck advertising their business...."sometimes" they present you with a business card when they arrive but regardless professionals NEVER drive off without communicating..bad joke!!!!!! ZERO stars! CONTINUATION: The same day, within 3 hours I receive the following "private reply" as follows in its entirety. I have posted BOTH responses as a warning to any potential customers as to who they are dealing with in regards to Mr. Santos offered services. Santos M. Mr. Todd, thanks for your review! God bless you and may you have a good health and long life because God says" treat evil with good". My reply in full as follows: Mr. Santos.. You keep digging this hole deeper. Very curious! This is apparently your version of "good" or doing good....? The above review may have been a bit harsh but not without reason and was accurate. I invited you onto my property for a simple bid via YELP along with others that replied as you did. I did not treat you unkindly in ANY regard. In fact, my first oral communication was very brief and not until your arrival. You demonstrated your incompetence in full by leaving without a communication/bid before referring to me as "evil" for calling you out on your poor attitude/response. A simple "no bid" text would have been more than sufficient. I am not sure what your issues are, perhaps you were just having a bad day?? The unprofessionalism and name calling is uncalled for. Actions and words have consequences. Its an arduous task trying to build a small business that treats total strangers with respect, and all of it based on a website without person to person referrals that could vouch for a tradesman's personal integrity. Good Luck with that! Sir, you are not allowed on my property at any time for any reason. There are are multiple security and surveillance cameras in my subdivision.

Great work and fast service . They arranged for the 811 folks to check for lines , replaced all my…read morefences including repairing the fence another company put up , that was not properly made. Their prices are fair and work top notch . Don't hesitate to call them .

I am NOT recommending this company to anyone! I chose Lifetime Fence because of their "lifetime…read morewarranty" but getting them to Honor it is impossible. I've been trying to get two gate boards that are warped fixed since summer of 2025. They finally sent a technician a few months ago in 2026 spending 10 minutes and blaming it on "excessive rain" during a drought and leaving before fixing anything. I paid a premium for quality and service and received neither. Save your money and go elsewhere! BUYER BEWARE

Update: 4/17/24: It was time to re-stain my investment (fence) and I contacted Heather and Jeremy…read moreto set it up. Scheduling was very easy. Alan and Eric arrived on time and did a great job of power washing the fence. We had to wait a few days due to rain before the fence could be stained. Agustin (I believe) came by to stain the fence. He was very friendly, thorough, and did a professional job. I received a follow up call to ensure that I was satisfied with the job. The fence looks new, and I'm looking forward to preserving the fence as long as possible and following Lifetime's recommended maintenance schedule. This company is a pleasure to work with, their quality of work is top notch, and they make me feel like a valued customer. Update: 4/29/2021: I found that the best way to get service after the sale, is to contact the office directly. Jimmy, the owner, is extremely responsive and shows a genuine concern for his customers. He stands behind his product, whether it be a defect in materials or workmanship. 3/3/21: I wanted to replace my 6 foot, side by side wooden fence with an 8 foot board on board fence. One portion of my fence was ten years old, and another portion was five years old. I was looking for greater privacy from prying eyes, security, and to add value to my home. I spend a lot of time in the back yard, so I wanted to have greater enjoyment. I consulted with two other companies, before I went with Lifetime Fence. I met with Brian, we went over a few options, looked at other fences in the alley, and his proposal made the most sense. I did not feel pressured to commit, and didn't sense any high pressure sales tactics. Everything was above board. Their warranty provides peace of mind. I put 50% down, and Jimmy, the owner, called me right after the snow storm to set up an install date. Brian came by that morning, and we did a walk through with Adrian and Hernan. I was going to be home during the install to answer any questions and/or address any concerns. The first day, they took down the old fence and posts, installed the new poles, rails and trim. The next day, they made some leveling adjustments before installing the pickets, and the rest of the trim. I really like my new fence, and am looking forward to enjoying my backyard for many years to come. I feel that I achieved my objectives with this fence. I'm looking forward to a continued relationship with Lifetime Fence! Thank you! * The 2021 reviews were under an old profile which is no in use. I wanted to merge it with the updated 2024 review to reflect continuity with the same company under my current profile.

Brian is a great guy. Very easy to work with and was very flexible with schedule and did a great…read morejob with wrought iron fencing. Highly recommended.

Recently fence took a beating from a hail storm and I didn't have time to deal with it right away…read more The damage was purely cosmetic .. the structure and integrity of the fence was still in solid condition. I reached out to family and friends, and our HOA, for any recommendations. Dunn Right Fencing was highly recommended. Brian, the owner, came over and walked around and we talked about what my expectations were. He pointed out some areas that were not just beat up by hail but were also moldy. I got a quote to have the fence, bleached, a few repairs here and there, and repainted and was pleased with the pricing .. it was right at what I thought was appropriate. The weather was presenting a challenge due to the rains. But finally a break came and the bleaching was done. Then the repainting was done about a week after. The job was finished today and I'm sitting here looking at what appears to be a brand new fence! So happy and pleased with the work done. I would highly recommend Dunn Right Fence to you!

We hired Adam after reading reviews about DFW Fence Doctor and finding his number listed on…read moreironfencedallas.com, DFW Fence Doctor's wrought iron division. Though you might find Adam associated with the ironfencedallas.com website and DFW Fence Doctor, he is NOT associated with them. His work is sloppy and he does not stand by his work to fix the problem, even after given plenty of opportunities to fix the issues. Here's a little rundown of the nightmare and headache we dealt with because of Adam: - I initially texted him and he was very responsive when getting information about the work we needed, which was to refinish/repaint the iron railing on our front porch. - He completed the work a few weeks later and the day he finished my wife was working (and the paint was still drying so I couldn't get a great read on the quality of the work), but he told me that once she/we had a chance to inspect the railing after it fully dried, it wouldn't be a problem for him to come out and fix any issues if we saw anything. - The next day we inspected the work and there were several problems. The paint was already peeling off in numerous areas, and he got overspray on both the stone and brick on the porch. I texted pictures to Adam, and he said he'd come out the next day and said "I'll get it fixed for you". - After a few days of no updates, I texted again and didn't hear back. I gave him a few days and texted again, and he said he would stop by later that week. He never stopped by. I texted again, no response. I tried calling him and got a vague non-answer that he had stopped by (when? I don't know, because I was home nearly all day and never saw him), and fixed some things but couldn't fix everything and had to come back. - After more texts and calls for updates when he never showed back up (we're now at about 6 weeks since the initial work was done), my wife tried calling him. Surprise surprise, he answered right away since he didn't know to ignore her number like he had been ignoring mine. He told her he'd come by "no later than Wednesday" to fix the problems. He never showed. On Thursday, my wife sent multiple texts and tried calling multiple times, and he never responded. - I then texted him again, saying we felt like we deserved a refund for the poor work and complete lack of follow through. That got a response from Adam, who claimed he was "out of town this week on an emergency call since Wednesday" and "just saw multiple messages and texts" from my wife after getting my message (conveniently, he apparently didn't have phone service all week until my message came through?). Even if the emergency call story is true, he lacked all decency to communicate that with either me or my wife to let us know of the situation. - According to Adam, I hired him, and my wife didn't. So, in his words, "I'll communicate with you and she needs to talk to you". In other words, "I accidentally answered when she called because I didn't know she was calling to voice concerns and now I'm ignoring her". He also claimed that this seems to be a "husband/wife dispute" for some reason. I've never once hired a contractor who refused to talk to my wife about the job because, and I quote, "a man cannot serve two masters". Basically, he'll answer an unknown number the first time because he wants the business, but after that he'll ignore you if you're voicing concerns. And if you're married, you'd better make sure you're both there when he agrees to start the job, otherwise only one of you is allowed to talk to him. You can find Adam's information on fencerepairdallastx.com, dfwfencebuilders.com and dallaspoolfence.com (that should be a red flag right there, that he needs multiple websites and business names...). Please save your money and avoid using him because you will just have to have the work redone by someone else!

Everything started off well, he showed up when he needed too. His guys did our fence and he was…read morethere when we inspected it. He fixed a few things we found right then. I had no issues until we needed it to be fixed a few months down the road. Nothing major, loose panels, disconnected panels, shifting of gates from our soil. Relatively easy fixes if this is what you do for a living. Well we've been trying to get him to come out for the last two months with no luck. We've asked and asked and it's always, maybe next week. He won't set a date and the fence is just getting worse. Very disappointed from the good reviews we read we were very confident in him. For a company that claims to have great customer service, I assume it's only great until they get paid. I would avoid them if you don't want to fix it yourself down the road.

Great job! Affordable they came out and did a wonderful job fixing my fence and for a priceread more

Fence has held up amazingly over the last year and some change. Adds a ton of character to our…read moreyard! Beautiful craftsmanship.

When it was time to replace our shoddy, 13-year-old, builder-grade fence, we contacted three local…read morecompanies for a quote. The first never responded and the second needed several weeks just to come out and take a look, but American came out the following day and took the time to talk about everything we had in mind. They then followed up quickly with an itemized quote including multiple options we had discussed. We had them build an 8ft privacy fence and are extremely pleased with the result as well as the service. This fence is a major upgrade! It's not only nice to look at, but solid. We also had them install a custom corner gate that will allow us to make much better use of our big yard, and it turned out better than we could have hoped for. The pricing was very reasonable, build-out was fast and professional, and the guys were super easy to work with. The owner Todd personally consulted with us at every stage to make sure we got everything we wanted. I am thrilled not to have to worry about our fence blowing down every time it's windy or our dogs knocking planks loose; plus, with our corner lot, we definitely gained curb appeal points. My husband and I own a small business ourselves and try to support other family run businesses as much as we can, and it was absolutely the right move for this project. You won't go wrong with these guys. I wouldn't hesitate to use them again.

I would have added 5 more stars if I could have. Mark and his crews transformed my backyard into…read moresomething awesome. They added decking, an eight ft fence, a swing gate, a firepit and an arbor. Each one is my favorite. Through out the whole process Mark was professional, even when I changed my mind several times and he had to redraw the plans. Their materials and workmanship were top of the line. He went above and beyond any of my exceptions. I can't say enough nice things about his work and his crews. Thank you Extreme Woodcare.

First and foremost the work they did was great (my pest guy even made a comment about they made…read moresure to seal up the areas of work). Mark was very responsive and gave me plenty of heads up on when everything was going to happen. I do wish I had gotten to see some more of the design upfront it would have made me feel more comfortable with the cost (very reasonable after seeing the work that was done). My only knock is the contractor for the gutters doubled the cost that Mark originally quoted to me, however this could have been because I waited to see what the cover would look like.