Thank you, Denton, for your excellent customer service, and for coming out in the middle of the…read morenight to let us back in the house. God bless you.

Great Company.. Thank you Deaton for letting my elderly father back into his house after he locked…read morehimself out..

Excellent service! Very happy with Stay Safe locksmith. Not many options in Crescent City and he…read moredid a very good job.

My truck steering column needed to be replaced which required the new keys to be reprogrammed for…read moremy door using my old keys. Anthony reprogrammed my keys and I was able to pick up my truck in HOURS NOT DAYS! The guy knows his stuff at a reasonable price!!

Very nice young man Evan came to my home to rekey the door locks of a newly purchased home. He was…read moreon time and quick. Thank you!

Stupid little prick cut a key, but said he wouldnt cut the other one cause he closed at 430.read more

Bryan was quick to return my call and was a huge help! He is more than reasonably priced. Thank You…read moreBryBear!!

Never responded to a phone message I left for rekeying after no follow up from website. Home…read morewarranty request to have it done was placed 3/18 and it's now 4/9 today. Can't speak to the quality of the work they do if nobody ever gets back to you.

I was in a tough psychotic sister situation where I had to get out of town in a hurry and it was…read morelate afternoon Saturday yet despite the late hour the technician came to my house and recoded my locks without a grumble or an excess charge

Love they showed up on time. Called ahead to let me know he was on his way. They were very…read moreprofessional and thorough explaining the process and pricing before starting the job. I appreciate great customer service without feeling over charges for their services. I would definitely recommend Valley Lock & Key. Great Service!

This is the only place we trust with our key systems! Great customer service and personable…read moreatmosphere. I always make an appointment to ensure they have staff available, as SLA works with multiple establishments in the area. Thanks, SLA, for professional and awesome service with a smile!

Security Lock & Alarm is the only Abloy reseller in the area, but unfortunately their customer…read moreservice has been consistently disappointing. On multiple occasions I've called or stopped by, only to be told that no one was available to help me. Each time I left my name and number, I was promised a call back -- but I have never once received one. This forces me to return in person, where the outcome is usually either: 1. "We're out of stock," or 2. "Someone will call you back." As a small business owner, I only purchase 1-4 locks per year, which is nothing compared to the large timber company that seems to get first priority. Still, every customer deserves fair treatment and basic communication. A promised call back should actually happen, regardless of order size. On my most recent visit (two trips in one day), I finally spoke with someone knowledgeable about inventory and keying. Even then, I was told "someone will call you back." That was over three days ago, and I'm still waiting. At the time, there was open discussion among staff about whether additional stock was available, but I left without answers. Because Abloy keys cannot be duplicated by other locksmiths, I'm now forced to shop online, where replacement keys can take weeks. This lack of support locally has cost me significant time and frustration. This is not an isolated incident -- I've had at least three other nearly identical experiences with Security Lock & Alarm: no follow-up, repeated visits, and wasted time. It really highlights how small businesses and individual customers are deprioritized compared to big contracts. In short: if you're not a large-volume customer, don't expect much help here.

My key broke off in my truck ignition today, and the dealership told me to either wait days for a…read morenew part, or to not shut it off and drive down to the Key Man. Not only did they fish out the broken part- they fixed my sticky spare key. I left with two perfectly working keys, a fixed truck, and without a crazy mechanic bill. The guys were so helpful and friendly. 10/10 recommend.

I unfortunately locked myself out of the house. The Key Man to the rescue! They were kind,…read moreprofessional, and prompt! Thank You so much!!!

Helpful and friendly service. Ben was able to make all of our doors work on one key, saving us the…read moredaily hassle of shuffling through a ring of keys unnecessarily. We will continue to use their service going forward.

Great help, always answers his phone and gets back to you- quick efficient "can do" attituderead more

Very speedy and personable, very likable and in a convenient spot.. they are extremely fair in…read morepricing and not there to gouge you

Very responsive and quickly scheduled. Great service at a fair price. Will definitely use again.read more