They helped me find a replacement bulb for one no longer made in California. When the first place…read moredidn't have the right bulb he called around and had them put on hold for me at the Arden location.

I run the electric and plumbing section in Ace Hardware in Mountain View. Often people will come in…read morerequesting certain electric bulbs that we don't carry. I then suggest that they go over to batteries and bulbs and they will probably either have it or they will get it for them a couple years ago I stopped in batteries and bulbs and talked to the owner and was very impressed with the way he does his business so hopefully he is still in business!!

(Tom Cruise voiceover. Cue in Mission Impossible theme)…read more The vibe is get it done right. Andres warmly greeted me. I needed a new battery to ensure my vehicle starts for those impossible missions. Had to go with the platinum super starter. Right ladies? Hmmmhmm. Andres was so awesome he went out of his way to even replace the battery! Felt like I was assisting an orthopedic surgeon. Went super smooth. Car started with unbridled confidence! Would buy the same battery again and again. Exemplary service! Outstanding inventory. Thanks, Andres! Woohoo!

I just wanted to share appreciation and thanks to one of the workers Andres who helped me with…read moreinstalling my brake lights, I like how dedicated O'reilly's is going above and beyond with their customer service. Will be returning again in the near future! Thank you

I went to this location because it was close to work and I wanted to get my wiper blades replaced…read morewhile on my lunch break. Although it was a little busy and the tech struggled a bit removing one of my blades, the job was done and I made it back to work with time to spare. He was also knowledgeable in helping me select the blades.

Thank you to Carlos and Jeferson for their help today! I'm usually in a rush and having their help…read moresped things up for me. Always great customer service and shop is clean and organized!

Best service ever! I brought in my car because the battery was sketchy, but was under warranty…read more Sophia, an employee, swapped out my old battery and installed a new one! Wow, thanks, Sophia!

Nice friendly and knowledgeable staff. I had issues with my car needing a jump start and they ran…read morea diagnosis to help me determine whether the battery or alternator was faulty. They also ran an OBD scan and printed out the results. All at no charge! Also, this company offers military discount which is honorable.

The best! I was skeptical at first - price was cheap which included labor! Mike was awesome -…read moretexted 1/2 hour before he showed up. Was really friendly and efficient (I thought it would take longer since the battery isn't easily accessible in my trunk!). Will definitely use them again! Why use anyone else? :)

Highly recommend Battery Roadie! They gave me a quote and said they would be out in 30-35 minutes…read more 32 minutes later, Mike arrived and very quickly replaced my worn out battery with a new battery and the car started right up. Price matched the quoted price. Totally happy and definitely recommend this company.

Fully stocked & kept organized & clean. Had everything you could need & more for car supplies,…read morequick replacement parts, cleaning & maintenance products. Staff are chill & they have great customer service when you're looking for parts that may not be in stock.

Overall, the store is well stocked and most of the staff is nice. However, an employee named Chase…read moremade my experience unpleasant. I came in needing engine oil and was helped by a different associate who explained what to get. I then couldn't find the aisle, so I asked Chase for help. He was rude, and when I asked if I needed an oil filter (I've never done this myself), he said yes, then responded, "Oh, I don't know if we even have it." He eventually found it. When I was ready to check out, the associate who originally helped me came over. Chase said to him, "I don't even care, you do it." That attitude wasn't okay.

Prius and Tesla service center in Santa Clara with their genius technicians and owner Adam found…read morewhat was wrong with my 2013 RAV4 EV car and they fixed it made me so happy cause, when I took it Toyota dealership repair shop in Stevens Creek they said that the battery is bad needs replacement cost $80k Car battery still in good condition.

Came here with someone who has a Prius and was having battery issues. They asked me to come with…read morethem because they didn't know English. This shop has great customer service from the front desk lady to the owner who I think is the technician/mechanic. Besides having great customer service, they both are very knowledgeable of hybrids. They provided 3 options with the cost and warranty for each. Reasonable prices. I don't have a Prius or a hybrid but if I ever own one, I will come here or send anyone in need of battery help here for sure. To top it off, this shop also seems very trustworthy. Bookmarking this for future reference.

I lost my AirPods Pro case and reached out to Apple, who referred me to Kangaroo Mobile as the…read morenearest authorized dealer. From the moment I walked in, Ali was incredibly welcoming and asked all the right questions to make sure I got exactly what I needed. Having worked in tech for 16 years, I can usually tell when someone really knows their stuff--and Ali absolutely does. My replacement case had to be ordered, but Ali kept me in the loop with updates via text, which made the whole process feel easy and stress-free. The pricing for the OEM replacement was comparable with other vendors. When the case arrived, Ali took the time to make sure everything paired perfectly with both my AirPods and my phone before I left. I even stuck around for a bit just chatting--super friendly, professional, and genuinely helpful. This is exactly what great customer service should look like!

Great service from Ali - friendly, helpful, and made sure I was comfortable with the screen…read morereplacement after my iPhone 14 Pro Max had water damage. The waiting room felt comfortable and safe, and my phone is now working perfectly. I had a big trip coming up in a few days, so I really appreciated how quickly everything was taken care of.