I would put 0 stars if I could but Yelp requires at least 1 star... I would not recommend this company to anyone.  I had a DaBella's representative ring my doorbell and inquire about an estimate for new windows.  I was curious to know what the cost might be so I agreed.  An outgoing salesman met me the next day and immediately tried to find common ground with me.  He was nice enough and I was patient, but I had to keep reminding him about the windows.  Slowly we got them and I got a presentation on the product that he offers, he included videos on an ipad and a briefcase with their different window material.  He showed me all these excellent and curated reviews online and awards the company had won.  He talked about how it is family owned and they aren't a big faceless corporation.  He gave the history and background of the company sparing no details.  After nearly 2 hours I told him I had work to do and politely asked for an estimate.  He then slow-played this some more and went over high-end options and started filling out some paperwork and continued to show me pictures of different products and samples of different types of trim etc.  Finally I got an estimate for 8 windows and one sliding door (this is just one part of my house).  The estimate was for $33,700.  I said this was much too high.  He then called his manager to see about getting a discount.  After a choreographed conversation the price dropped to $27,000.  I told him I couldn't do that and he provided a different option with a few of the premium packages removed for $21,000.  I told this was still too much and that I really had to go.  He called his manager again, had another generic conversation and brought up a marketing option of using a business sign in my driveway to reduce the price even further.  And possibly using my pictures online (of course not disclosing my address or personal information).  Now the offer was down to $18,000 for these windows, but only if I agreed to the deal right then.  At the 3 hour and thirty minute mark I asked him to leave my house.  He was dismayed and unhappy.  He told me how solid his company was and that these windows had a double lifetime warranty.  He explained how much energy they would save me and how his estimated prices could not be guaranteed after today.  He did not seem to understand that I wanted to do my own research online or consider the financial impact of this large purchase financed for 15-years!  After asking him to leave for the second time he called his manager for the third time.  He told me that without ordering the sliding door, the cost could be lowered to $10,000.  I said I would not buy the windows for any price without sleeping on it.  He finally left saying that the $10,000 price would never be available again and that this was truly an amazing price.  He was at my house for four hours and 10 minutes. I would recommend running in the opposite direction if you ever encounter anyone from this company.  They are a high pressure sales team and their tactics seem unethical.  I cannot speak to their work or product, but I could not believe the amount of time I lost for this 'estimate'. read more

They were asked to leave a the Mobile Home Community I manage once before. They came back last week. They were going door to door. I had several residents call and complain. I went and asked them to leave that they were on private property, and there is no soliciting . Three guys proceeded to tell me that it was not and that they could be here. I once again told them to leave. He told me they were appointments that were scheduled. I then asked why are they going dood to door. I again asked them to leave the employee then started recording me using profanity and calling me an F*%$*^ Faggot. I called the police and shortly after they fled in a brown Minivan. Do not use this company they were so rude and refuse to leave when asked. read more

Two representatives came out to inspect my roof, damaged from the hailstorm Tuesday. They were here for 3 hours and offered to replace my roof to the tune of over $32,000. They were extremely pushy and demanding, asking several times for a down payment. My neighbor got an estimate that was for $14,000-$18,000. I am a senior citizen on a fixed income. I wonder if these young men would want someone strong arming their mother or grandmother and robbing her of her life savings. Do not fall for their slick presentation or contract proposal. read more

DaBella Roofing out of Portland Oregon was the first roofing contractor I met with, and they came to me through the Angi referral web site. I live on the western slope of Colorado. I told them, as I later told all the other roofing companies I spoke with, that the existing roof is 22 years old and is the original roof, and therefore I only needed re-shingling, or "re-cover", which is common practice, and not a complete tear off and replacement of the original roofing. The representative, Kaeden, quoted me prices for both options. After taking measurements and selecting a shingle style, his original estimates, before he ran the numbers through the company software, were $19,000 + for re-shingling and $22,000+ for remove and replace. After Kaeden spoke to his manager and the company software ran the numbers, he told me that Colorado Code requires that the re-shingling is not allowed. HUH????? He then said that their system quoted the tear off and replacement of the entire roof at an amount of ... wait for it ... $ 4 3 , 0 1 2 .!!!!! Yeah, right. This is only about a 3 bedroom/2 bath house. I about stroked out. After a bit of back and forth, we selected different materials for the job. That brought it down, right, down ???, to $35,197. After he spoke to his manager again, the manager said we could bring it down to $31,958. Several times during the visit he said, "if we have the go ahead to do this today, the amount would be (whatever)". I had told him going into the discussions that he was the first company I was speaking to and that I was not going to make a decision today. So, I thanked him for his time and he left. I thought. A few minutes later he knocked on my door and said he'd spoken to his manager again and that if I give them the go ahead today, he will bring it down to $27,000+. I don't remember the exact figure. What I haven't mentioned yet is that I am a widowed senior citizen. Now, I may be an old broad, but I am NOT a STUPID old broad. In my opinion this company was attempting to pressure me into locking in the price that was ALL WRONG for me and trying to take advantage of my age and single female status, pressuring me to pay an outrageous amount for this work. After the representative left, I called the Community Development Dept. of the county I live in and asked to speak with someone familiar with the roofing codes. I was told that the International Residential Code Section 908 is the one that my County uses and it does, indeed, allow for re-shingling over asphalt shingle roofs. So this company's representative either outright LIED to me, pegged me as an easy mark, or they have no idea what they are doing. The very next day, I got a quote for re-shingling the existing original roof at less than $9,000! One third of the final amount DaBella negotiated down to. I haven't chosen a contractor yet, but you can be sure I will tell anyone looking for a roofer to avoid this company and what they tried to do to me. read more

Exact same experience as described by others. Unbelievable hard sell, non-stop push and yes, the offer of a discount if I agreed RIGHT NOW. I was looking for a price on siding & windows in Bailey. My house is less than 1400 sqft. CUT to the chase - $94,000.00 - yes indeed! I almost fell down. I was able to talk him into giving me a few days to decide because I really had no other info to compare it to but after looking here and reviewing prices on cost vs value.net - this price is completely out of control. Too bad, they seemed nice but really would not let it go until I finally agreed to give a decision on Friday (this was a tuesday). I think it's extremely rude to try to push a person to decide immediately to spend thousands of dollars. There tactics are just plain rude. doesn't matter how good the service/product is the behavior is unacceptable. read more

Very positive interaction. Jordan was able to answer a lot of questions for me. Definitely a great place to get a free inspection and estimate. If you need it, I'd recommend them for some home improvements. I've never seen an ugly DaBella project. Highly recommend them for their products, professionalism, and honesty. read more

How did I get here? We bought our house just over a year ago, just finished a major 6-month renovation of the interior in Dec 2021, and we are looking to update the exterior to match. Coincidentally a rep stopped by and helpfully made an appointment for a consultation for a quote the next day. (this is the only reason for a single star. also because you can't give zero) How did the consultation go? Terribly. Right from the beginning, Manny was condescending and dismissive. Manny did not believe that I would be the decision-maker and asked if my husband would be joining. I simply said no. Was he confused or did he completely ignore what I said? Manny asked what was going on and why we were looking to change the siding. I said from the beginning we don't have any issues and we were interested in a quote, mainly for aesthetics, to update the exterior and remove some of the original trim. I repeated three times that we were just interested in a quote and didn't need to review all the details of the company. I said I was confident the company provided quality service and materials. That did not stop him from going through all of his ipad slides. Did I get what I wanted? Finally, I did get an astronomically high quote of almost $100,000. Anyway, the nail in his coffin... Manny commented (maybe jokingly) about my husband LETTING ME take charge of this meeting. Did he really just say that to me in my home? I made the appointment. I was taking the meeting. What was his problem? How we make decisions is none of his business. My point? I will not be using Dabella's services. Despite a ridiculously high quote, we would and have paid if that meant quality workmanship, materials, and service. Before this meeting, I'd believed DaBella had a great reputation. Now, I absolutely will not be giving my business to a company that employs arrogant, sexist, and rude people who clearly do not respect women. read more

I was looking for someone who can repair a leak in a metal roof. They sent someone in shiny shoes who wasted 2 hrs of time trying to sell me shingle roof. At the end they do not even work on metal roofs. I had to yell at the guy to get him out of my house. read more

High pressure sales, girl showed up with NO Window after I told her I wasn't interested in purchasing plastic/vinyl windows. They high ball you an estimate then they take off $20k but it's only good for that day. Then they try to pressure you into buying something you don't want. 2 days later another person calls and wants to Hugh pressure sell you plastic windows that you won't want for your million dollar home. read more

I wish I had read these reviews before having 4.5hrs of my Saturday wasted by these guys. We just bought a house, knew the roof needed replacing in the next 5 years so we were thrilled to hear they would come and do a free estimate. Long story short, everything from previous reviews are spot on. They come in very approachable and connect with you. Then for several hours tell you that basically whoever built your house had no idea what they were doing (told us we have double shingles attached, later we find out this is a lie) and that you won't last the next winter with your current roof/gutters. We were shocked. They then would intimidate you with a bunch of videos, long talks, and how great they are. We said we would need time to think about it because we were planning an addition on the house later and would do the roof then. They said they would come back and do the roof again because it was "under warranty." I should have know that was a red flag. After a 52k quote on a SMALL 1300sqft house, we said that is way to high and we needed to get other quotes and do our due diligence. They were not happy, called a bunch of fake "managers" and got it lowered to about 34k, by that time we had to be pretty forceful in asking them to leave. Scummy sales man from top to bottom. We got a local guy out that very same day who quoted us 15-17k and said our roof is fine for at least 4 more years. Ha read more

What a disgrace of a company!!! The sales person Jodi was a fantastic. Being a contractor for over 35-years, I know what I am doing. Funny thing was that I had just priced out the siding at Home Depot there days earlier. They first quoted me a price of $31K for a little over 800 sq ft of siding. I live in a home that was built in 1886, and now that I am retired, was not looking forward to climbing up a tall ladder to do the job. I told her that $31K was too much and was thinking it should be $18-$21K. One call, now the price was lowered to $21K. She was approved to take off 1/3 of the price! This should have been a red flag right there! Then...4 days after I signed a contract with them and wrote them a check for 50% down, her manager called me and stated that Jodi made a mistake and I needed to pay another $4500.00!?!?! I'm like....What? I have a signed contract that states you will do the job for $21K? The Manager told me that if I do the tear-off, and install the plywood myself, he could finish the job for the $21K. After reading all the reviews here as well as on other forums, I feel that I am blessed that they never even showed up! read more

I would post zero stars if I could. Like others here, I am disgusted with DaBella's dishonest, aggressive, and unreasonable sales practices. I am pricing Hardie board for a huge 4,000 square foot siding replacement job (super expensive with much consideration to go into this decision). I sought four estimates from the Hardie Preferred vendor list, of which DaBella was one. They were the first out, taking more than 1.5 hours of my time, telling me they expected a signed contract at the end of our meeting. I told them that that was never going to happen, and that I had no more time for them. They asked for 1-2 more hours of my time in follow up (after all my other quotes were in so they could evaluate all and give me a price that "would work"). No quote would be given, as anticipated. I ended up canceling this later appt at I thought more about their poor practices. I ended up getting a call from their office to reschedule, wherein I told them I had no intention of doing so. When asked, I told them I completely disagreed with their sales practices, to which the scheduler told me it must have been someone new, they weren't properly trained, there was no way they do that, etc., etc., etc. Super foolish me allowed a second set of sales people out who did THE EXACT SAME THING AS THE FIRST SALES REPS!!!! Ate up all my (work) time, showed me all the requisite photos (described in other posts), trying to strongarm me into purchasing that day, when conveniently their 20% offer would end! (Incidentally, they couldn't give me a quote, not knowing the "specifics" of what promotions would apply, even though I told them I would be making a decision in the next two weeks.) Complete and utter BS. Don't fall for it like I did. They will not give you a quote. They will try and strongarm you into signing on the spot. I am thankful they show their true colors at the beginning so I could properly discard any thought of their actually doing the work for me. read more

RE: Free Roof Replacement Estimate With DaBella. Do not waste your time. Their salesman certainly wasted a lot of ours. It took four hours, that's right 4, to get to a quoted price that was unreasonable for our small simple roof replacement. We had to watch videos, hear the entire history of the company, and be schooled on the DaBella "system". Salesman went on the roof and into the attic, and came back with horror-story pictures that I now question were actually of our property. At various points in the tedious presentation he wouldn't move forward until we selected an exact color or type of shingle, although we hadn't made those design decisions yet. These factors don't affect the price, so why the pressure? After we said the price was too high, he threw all our "yes" answers that he'd forced from us back into our faces. "Do you think you trust this company?" "Do you like this color?" "Do you like the way this looks?" then became "You said you liked this, why aren't you buying it?" He tried bullying and shaming us into signing a contract even though we'd told him up front we were not buying or signing anything that day because we had other estimates to collect and evaluate before making a decision. Eventually, he made a fake call to his boss, just so that we could hear him repeat all the horrible things he'd found wrong with the roof and try to scare us more. In the end, we had to tell him to leave, which thankfully he did. Otherwise, it would have been time to call the cops. The sad part is, the roof system looked okay, and we might have bought it at the two hour mark. But the transparent manipulation and obviously scripted sales tactics were so offensive that we would never consider this company to do any work. read more

We were getting a few quotes from local roofers for a new roof since the last permit was pulled when the house was new, 1975, and maybe the roof was replaced before we bought it in 2012. Apparently DaBella was notified that we had consulted HomeAdvisor (Angie's List). A woman showed up to take measurements even though we hadn't called them. She went up on the roof, took some pictures and I said I wanted to do any discussion when my wife was present since we don't make any major decisions solo. She was pretty insistent and said she could talk to me. It took several minutes to get her to leave. We got calls from them several times and I firmly told them to leave us alone. We will go with a local company who gave us a decent price after comparing several others. From the negative reviews, DaBella has uniform pans from Colorado to CA, and other states. read more

To be clear I am not a DaBella customer. The high pressure, do anything to get me to sign RIGHT NOW pitch they put me through for an hour after the roof check ensures I will never do business with this company. RED FLAG: They do not want you to take time to do research on their company or compare or get quotes with other companies and insist since their technology is proprietary you can't compare them to any other company any way. In my opinion any company that does not want an educated customer is up to something shady. RED FLAG: They were willing to come down from around $21k to about $12k in an attempt to get me to sign IMMEDIATELY. read more

Bait and Switch- Plain and Simple Estimators from DaBella came to give me a roof estimate and were at my house for 2 hours which I would think would be more than sufficient time to give an accurate price. They both climbed up on the roof and looked in the attic. Both said the attic looked dry but Oscar said that on the roof it looked like some pieces of plywood might need to be replaced. They gave me an estimate but I declined to sign a contract that day because I wanted to get other estimates. Shortly after they left, Jensen, who said he was the manager, called and offered to lower the price from over 15k to $10,999k if I signed the contract that day but I still had until the end of the week to cancel if I decided to go with another company. I mentioned the plywood that Oscar had brought up and Jensen said that any wood that would have to be added, they would cover in the $10,999 price. Since this was a phone conversation I told him that I would reply all on the contract and reiterate what we talked about on the phone and if he disagreed with anything that I said, he should also reply via email. When Natalie was writing up the contract she and Oscar again called Jensen to double check that wood was included in that price and he said over speaker phone that it was. I sent the email stating that for the $10,999 price it included everything including extra wood as well as no tax or other fees added. I was home when the roofers arrived. We chatted briefly and I went back into the house. About three hours later they had all the shingles off and were taking a break so I brought them some breakfast burritos and looked at the roof and thought the wood looked pretty good and I asked one of the roofers if he thought it looked good and he said yes. He never expressed any concerns with me at that time and about 30 mins later I went to the office. The sales people/estimators stated that their roofers are all specially trained and factory certified to work on these roofs which is the only way that they can offer the 50 year warranty on hail resistant shingles that get you a discount on your insurance. If these guys were subcontractors and not authorized to talk to me about pricing I'm assuming either the training requirement is a lie or I am not authorized to get the warranty they sold me. At the end of the day Oscar telephoned me and said that he needed to come talk to me about my cost. I asked if there was a problem. He stated that there was additional wood that needed to be added so there would be an additional charge that "wasn't significant". I reminded him about the conversation we had with Jensen and told him that I had followed up on what I said about writing an email to clarify everything was understood. He stated that he remembered that Jensen said that he was going to cover additional costs and remembered that I said that I was going to write the email so he said he was going to call Jensen to find out what the "final cost" was going to be. I told him we had a contract stating that the final cost was $10,999 and that is what I was expecting to pay so have Jensen call me. A few minutes later I got another loan application from the bank requesting a signature for $16,549. They never got my permission to ask for additional funds and in my book a 50% increase in cost is SIGNIFICANT. The lender verified that Dabella was trying to change the loan amount without my approval. Not sure if this is illegal but it is certainly unethical. The lender advised me not to sign anything else so that they could not get any funds released until they verified if they were going to honor the contract or not. Both Oscar and Jason assured me that getting building permit was included in the pricing and that they handled all of that. I contacted the permit office on 3/13/23 and as of yet, no permit has been pulled for my address. So I need to know if this is another problem I am going to be stuck with because of this company. read more

Incredibly pushy sales strategy. Said they were a "different" kind of construction contractor and wanted to change the culture so it was more approachable and easy for customers. The door knockers/consultants were very nice people, but they have called and visited relentlessly since I first engaged with them even after telling them it is a no. I am sure the company requires them to do this, so I don't blame the individuals trying to meet the requirements of a sales job. They call and ask to come by for 2-3 hours, when I say I don't have time for this they are extremely pushy asking for details of my weekly schedule. No respect at all upon hearing I have work and childcare responsibilities. When I finally asked them to put me on the no call list they hung up abruptly before I could finish the sentence. When I am in the position to get work done, I will specifically avoid this company because of their sales approach. It feels super desperate that they can't take no for an answer and remind you they are there when you are ready in a more respectful way, and makes me think that they get a lot of business from older more vulnerable people they can wear down. Tell your Marketing/CX/GTM team to go back to the drawing board, this is not classy or signaling competence. read more

My wife hired Dabella and they did not do a great job. The sales guy that came by was awesome and knew what he was talking about. After we signed the contract is was ALL down hill. They tore the roof off and let the wood roof under the shingles get wet. Neighbor told us that is really bad for the home. Then after they finally finished the shingles were wavy and they promised to fix it but have never come back. The only silver lining is that they only did the roof for a rental property but every time I drive by and see the roof it annoys me. Stay away. read more

Late with installation per the contract and would not allow me to get my deposit back when they were not able to complete the installation on the anticipated date. The GM Jordan told me (very aggressively) that I was unable to cancel because the material was already ordered but that I could switch to a different shingle that they had in stock and did so (after I was refused to get my deposit back even though they were unable to meet the deadline in the contract). Come to find out the material had not even been ordered yet, when I was told it was, as the original shipment of material was sent and dropped off at my house with the invoice showing the date it was ordered, which was ordered after he told me I couldn't cancel because the material had already been ordered. The additional shipment was set on my lawn for over a week where I had to call/send email/ text three different times to get them to come and pick up the duplicate order that was sitting on and ruining my yard and sprinkler system. Jordan (the GM) was very aggressive even after the installation, with not the original agreed upon shingles, and tried to force me to pay even before the final inspection was complete. Jordan ruined the whole experience with Debella. Will never recommend Debella to anyone and had siding and other roofs that needed to be done. Will never use them again. Terrible customer service and demand payment before the job is even complete! read more

They seemed desperate. They pushed harder and harder on me. Initially I wanted gutters but they offered a look at then roof as well. All I wanted was a cost. I know I need gutters and probably a roof but when I said I need to research and find out all of my options it turned into needing me to sign a contract IMMEDIATELY! Then the shady dealer tactics, call the boss, boss okays a better deal. I reiterate I am not ready to do this yet. Another call to the boss. Cost comes down even more. The more I wanted to have my ducks in a row and know all of the details even outside of the job the harder the push to sign immediately. When I said I might have to try and sell some stuff to make the down payment they harder the push wad. "How long will that take?" If they were so keen to give me the best deal possible why didn't they just give me the best deal possible right off? Why so insistent? Why so desperate to get a signature right away? Wouldn't it be fine to say "Take your time, this is a big decision. We will be here when you're ready." Also, if they were going to have several lenders compete for my financing how did they know what monthly payments I'd have? I almost bet they saw my uneasiness and thought i am on poor financial footing. Put a lien on my house. And if I can't pay they take my house, plus all the money I had paid to that point. On the paper they never put a price on the gutters, or any options outside of the roof. Just the hard numbers for the roof. It wasn't a price quote, it was a sales pitch pure and simple. Going to have some friends in construction go over their work and see if the problems are what DaBella said. These friends care if my roof is bad they won't want to risk my home, they may not have access to the stuff DaBella uses (or what if they do?) read more

Working with DaBella has been one of the worst mistakes I could have made as a homeowner. There's been little to no communication unless I initiated it. Neither the sales rep nor their install team knows how to use a measuring tape as they failed to order all materials. My home now looks awful. There was no ETA on the arrival of the missing materials. On top of that the crews removed the old gutters and didn't put them back even as a temporary fix. Of course my house didn't have any gutters during the 3 days this week when we had 2" of rain fall each day. Thanks DaBella for such an awful experience. read more

I do not have anything to say about the quality of DaBella's products, contractors, or work, but the consultation process of this company is an absolute NIGHTMARE! Be prepared to spend double the time they tell you it will take with their salesmen. Make sure you have other quotes with similar products to see just how overpriced these jobs are. A rep called and scheduled salesman came to my house for measurements and a consult saying it would take 50-90 minutes. The salesman measured for about 30 minutes, and then wanted to sit down and talk about EVERY SINGLE detail of the company, how they make windows, warrantees, and their reviews. Personally, I did not care for a presentation on this much information. I was really just hoping for a bid, preferably sent over email. This presentation took at least an hour. It felt similar to a timeshare presentation. I told the salesman that I was scheduled for a 12 hour night shift at the hospital that I needed to prepare for soon. He then went in to the quote for the windows. I was completely shocked when he showed me the price for the products! $18,000 for 9 small windows replaced. I had a quote from a small local business that was for $6,100 (granted-I was unsure of exactly what type and quality of these windows of the other quote). After I told him that $18,000 was significantly more that we are willing to pay, he offered to call his boss to get an 'efficiency discount'. That price was reduced to about $14,000, but I had to sign today. I continued to say we were not willing to pay that and would need time to think about it. The 'calling his boss' happened several more times for more discounts happened at least 3 more times! I was persistent in saying I would not be deciding today, and I did not understand why signing today would be so important. The salesman, Geoffrey, was not respectful of my time and was not listening to what I was saying! He stayed for almost 3 hours, and I had no time for rest before my shift! I was completely frustrated and had no intensions of doing business with this company after this situation. The last offer he wrote for my was $9,950. How could such a 'high quality product' be discounted almost 50%?!?! He eventually left after I assertively told him I would not be signing today, he needed to leave, and I needed to get ready for work. I have a family friend that was suckered into getting new windows for efficiency, but they are now stuck in a 10 year loan with an insane interest rate! I could see how people can sign their efficiency discount bids due to the aggressive and pushy sales tactics these people use. I never leave company reviews, and I have never had to tell anyone to leave my house, but I want to save others from this drawn-out, miserable consultation process! Best of luck to future costumers, Haley read more

Absolutely REDICULOUS and unprofessional. We agreed to a 15-20 minute estimated quote for our roofing and siding, on Saturday after a door to door salesman came to our door on Friday. He stayed for 6 AND A HALF HOURS. Took up our entire day until we signed a contract with him. We are a young couple that just recently moved into our home. The salesman gave us a quote of $69,915 for our roofing and siding. WAY over priced. And when we stated that it seemed like a lot, he said that it was for "Quailty work, with fast service. You aren't going to get better or cheaper from anywhere else" A BIG LIE. He also told us that we had issues with ventilation, that our flashing was installed improperly, that he didn't even need to go in our attic because he could tell us right now it was burning hot and had water damage. As well as us having "inorganic growth in our walls" He scared us into thinking we had issues that we did not in fact have. When we weren't biting, he called his boss to get us "a discount for the work" and a "discount for signing today" Our total came to about $59,000. One of the first things he did after looking at the house and showing us the supposed pictures he took, was have us pick out colors and styles for our roof and siding. Practically forcing us into a discussion of a contract with DaBella. After he FINALLY left at 4:30pm, when he had been in our home since 10am, we discussed and realized we had just gotten majorly scammed. The next day, first thing in the morning, I called the salesman and informed him we did not want to go through with the contract. He said that he would have to come back to our home to "discuss the information" This obviously meant he would try to stay another 6 hours and bully us into a contract and try and get us more fake discounts. We knew we had until Wenesday February 16, 2022, to cancel the work. He did not inform us of this, or send us the contract information AT ALL. My boyfriend happened to see it when signing the contracts. We emailed him as well with a formal resignation of the contract on Sunday, February 13th, 2022. We didn't receive any email back for two days. When my boyfriend emailed AGAIN and still received no response. My boyfriend had to call DaBella's support line yesterday, Tuesday February 15th, 2022. To actually get a response and make 100% sure they knew we wanted nothing to do with this contract or the company any longer. We will supposedly be getting a letter about the cancelation in a few days. This has been an absolute nightmare for us, we had to get knew debit cards just to make sure they didn't try and charge us for bs things. I hope more than anything that this is over, and I will be informing ALL of my neighbors of this to make sure they don't have to go through what we did. read more

I was interested in getting some quotes for our basement windows so I might have reached out to request a quote. But when an uninvited salesperson knocks on your door in spite of a "no solicitors" sign, I see a bit of how you operate. But then, when that salesperson sees you eating dinner and starts repeatedly knocking on the window, this tells me how much you respect your customers. You have lost my interest and business. read more

I would say it was a terrible experience from start to finish but they have yet to finish the work. It was an incredibly pushy sales experience which would have been bad enough but every part of it was a lie. "We never use subcontractors, just factory certified installers" They were sub contractors and had never heard anything about being factory certified. "The most efficient windows" They have been freezing up sense the install. "The best warranty available" they broke a window on install and said it was covered by the warranty- it has been months with no replacement and we live in a very cold climate. "Windows made right here in CO" - every time we try to get an update on our replacement window they are waiting on the truck from out of state. I feel scammed and consider working with this company nightmare. read more

Do not fall for this companies well trained sales people. Once the expensive high cost sale is made you never hear from these people again. They are the worst at customer service. I just got done looking at Better Business Bureau and everyone on there has given them one or two stars. They are pathetic and they don't finish the jobs correctly. read more

Sales reps are Extremely pushy and that is putting it nicely. Plus they lie to you in order to get a bigger sale! Never in my life have I ever seen such a disgrace of a company. Such a complete scam!! read more

Kevin, our salesman, was great to work with. He explained everything in detail and answered any and all questions. He spent a large amount of his time with us and worked with us on pricing. The high quality of workmanship, materials, and warranties added up to more than we were comfortable to pay for a new roof, however while we went with another contractor we very much want to work with DaBella on future interior remodels. read more

I am so upset! I was told by our salesman that I would be buying double hung windows but instead I received single hung. The general manager and I were able to works it out and I am much happier now. I changed my rating to a four star in hopes the sales people are more careful going forward. The windows are really nice, and would recommend these windows. read more

Hard to give one star, but that's the lowest this thing will go. I had these folks come out to give me a quote. My wife felt bad for a DeBella canvasser in the neighborhood and hoped that offering to receive a quote at a later date would help him get out of the snow storm we were having that day. The appointment started out ok, they surveyed the house, took their measurements, showed the product they were selling, and then it got weird. Over and over one of the salesman asked what we thought about the company, not the product, the company, DeBella. The product is manufactured by a different company, Alside. DeBella is the...., well I'm not entirely sure what they are now. I guess middleman would be the best answer. They don't develop or manufacture any of the products they sell and they aren't the contractors doing the actual installation work. I guess they facilitate the warranty?? But I think the manufacturer of the product is actually the guarantor of the product from defects etc. So really they just take a cut from selling the product, a product that is probably available from any General Contractor for a fraction of DeBella's price. Anyhow, we had the 2 folks come over and listened to one gentleman speak about the product, and he did a really knockout job. I really liked what I saw. The other fella though, he kept asking what we thought about the company. Not about the product, not about the installation process, not about the warranty, just "What do you think of DeBella?". And it took forever, wow did it take forever. And then the prices came out. Great, thank you. Home renovations are expensive, we all know that. I don't make any big financial decision without research and thought. Well this one wasn't having any of that. After making it clear that I would not make a decision without thoroughly weighing the options, this fella started in with his ridiculous "hard sell" routine. "Where are you going to start with your research?, which product do you want?, we have financing, what are you going to do first?" that last one, he asked that probably 10 times before I finally had enough and asked him to leave. Then there was the obligatory call to the "supervisor" to get the "best" price and final offer. Come on, really? Haven't we endlessly poked fun at this practice? Not to mention that he kept using a snarky condescending tone each time he mentioned me or my stance to the supervisor. I even heard the supervisor over the phone say "oh no" as if on cue. I responded that if the offer was good it would be good when I was ready to make the purchase, to which I received the predictable response (cue the snark) "no it won't". Finally I got them to the door, the one who actually knew the product and had presented it so well, had been packing up the whole time. Had he been alone he might have earned the sale, after I had completed my research and deliberations of course. I think he was embarrassed for the Hard Seller. On the way out, as was predictable, the hard seller had to have the final word, which is typical of his kind, and make a snarky comment about my shoes and followed that with a "good luck getting your product replaced". Wow. Last time my wife will feel sorry for a random stray canvasing the neighborhood in the snow. Ha, I almost forgot, every time they called to follow up on the appointment the number came across as "Scam Likely". I guess my wife's phone knows one when it sees it. This company may actually do what they say, but you can get a far better price by cutting out the middleman and calling your local General Contractor. Addendum: After initially writing this I read some of the other reviews, all very similar to mine. But one from Lucius B. in Portland really got me thinking. I can't really condone the Hard Seller's attitude and the way he turned, however, he was doing what he was trained to do. Until the last 20 minutes or so of the visit he was very pleasant, other than the constant pestering about how we "felt about DeBella". But that question, repeated over and over, and his tactics near the end, are all part of the training he received from DeBella. And that attitude comes from the top I'm sure, straight down from Donnie. I feel sorry for the sales folks at this company, for what they are being taught and what they are being forced to do. I'm sure they are just trying to feed their families, like all of us, and DeBella, "The Soul Crusher", is turning them into animals. Also, take a look at their website. It has the feel of a pyramid scheme to me. A crazy growth curve and these canvasser to GM stories. Sounds like Amway for Home Improvement. I'll stick with my neighborhood GC thank you very much. read more

Had a very strange experience with this company. I was solicited on facebook for a window program for my county and I filled out a request online for a quote. DaBella was the first company to contact me by phone to set up an appointment for window measurements. I am married but live separately from my spouse. The first red flag was that they arrived 4 hours early for an appointment that was scheduled for 5 pm. Then I got the initial quote for 8 windows which was about $4000 per window and I said there was no way and then the price was dropped to $21K, but when I tried to say that I wanted to take some time to think about it I was told that the price was only good if I made my decision today. So I went with it, even though it felt pushy and kind of slimey. The sales pitch was very focused on how great their company was. The salesperson brought no samples and there was little information on the actual windows in the brochure he left. During the discussion I asked if having a co-signer on the account might help me get a better rate on the financing since interest rates have gone up so much. So they said yes, and took all the information on my husband as the second owner. The sales rep promised to get back to me the next day to let me know if the financing had been approved. He never called me, but my husband was contacted by a finance company (GreenSky) to get more information on his loan application??? GreenSky would not even talk to me because the loan was set up in my husband's name only, Somewhere during the application process I was completely left out even though I was the customer who was purchasing windows for my home. So when I read comments from another person who said, "Now, I absolutely will not be giving my business to a company that employs arrogant, sexist, and rude people who clearly do not respect women," I have to say I can truly relate. I have never in my life dealt with someone who had no respect for me as a customer and even though I was the homeowner and the purchaser, they put everything in my husband's name only and tried to tell me that it was because that was the only way they could get the best rate and then they blamed the financial institution. I have worked for two credit bureaus and I know that this is absolute BS. And when I expressed my concern with the sales rep, he said that the financial person in DeBella is a woman and this had nothing to do with gearing everything toward my husband and excluding me from the financing process. Then he explained to me that GreenSky's employee was not a representative of DaBella. Duh!!! Of course I know that. To me, it was very condescending as I have purchased many properties in my lifetime in my name only and my current mortgage is in my name only and I just felt like I had stepped back in time and was in the 70's when it was difficult for a woman to get credit in her name without a co-signer. And then when the cancellation form said that I could send my cancellation request to them via TELEGRAM, I realized that I had truly entered the Twilight Zone and my only concern is if they will in fact return my deposit because the Pony Express and telegrams are no longer available in my town and I don't trust this company to do what they say they will do. After reading all these reviews on Yelp, I am relieved that I will not be dealing with DeBella. Didn't plan to be so long winded, but it's kind of hard to explain how weird this process was. My advice to anyone is trust your guts, and if it doesn't feel right, then it probably isn't. Pay attention to those red flags because if the application process is fraught with BS and miscommunication and lack of respect, then it is likely that there will be more issues during the installation and any follow-up interactions on warranties, etc. And yet on other sites, I see alot of 4 and 5 star reviews. So maybe they have a good product but just aren't very good at dealing with customers. read more

OMG the reviews here are spot on, these guys are complete snake oil salesmen, do not under any circumstance do business with these A holes. Currently collecting roof estimates. They tried the whole build rapport routine, eat up all your time with some ungodly long presentation about how special their GAF shingles are (which are legit shingles and the only honest part, but insanely marked up) but they want to sprinkle the BS so thick, basically telling you how the company gives blood, rescues kittens from trees, runs a soup kitchen and stormed the beaches of Normandy themselves and if not for them we would have never gotten Bin Laden; they invented asphalt shingles, have so many awards and their online review are just the best ever (doesn't look that way to me). The whole choreographed phone call to another representative in an attempt to lower the price (knocking off 10K seems to be the common line). They start with this way too high price, claim you all these savings and it's still a ridiculously high price. Start talking about financing just for grins and you can see them start to salivate like dogs before chow time. They won't take a hint that its time to leave your home, had to damn near kick them out. This is straight up Wolf on Wall Street, Jason Belfort, Stratton Oakmont, stock pitch script and if you don't know that scene than you better look it up for your own safety. It's a damn shame and my heart goes out to anyone conned by these people and it saddens me to think there are little old ladies out there getting taken advantage of. It's a psychological operation, a battle of will and endurance in an attempt to wear you down, stay strong my friends. Contact a contractor! Not these middle men people. read more

Adam Frieler our sales guy did a fantastic job of getting us great information on the company, he did a thorough inspection of our roof and was very professional and pleasant to work with. read more

Kashia Dorsey blew my mind with her ability to connect with my father and I. Her knowledge and kindness combined has brought us ease in an otherwise stressful situation. I love that she is a woman in the home improvement business. She listened and brought light with her when she came into our home. We look forward to purchasing Dabella's amazing roofing system, and upgrading the value, style and look in our family home. So cool! Talk about customer service. I'd highly recommend Dabella because of her. I'm sold! read more

If anyone is looking to put siding on their home, stay away from DaBella and AllSide. These two companies do not care about quality work or fixing any problems that a rise. I have dealt with these companies for 6 months and am still finding short cuts and massive mistakes. They do not answer phone calls, texts or emails. I had to go all the way to the corporate office, in the state of Washington, of DaBella just to get someone to answer my phone call. The company will tell you that you do not need a permit for the siding job. Then they will tell you that it is your job to pull the permit! All of this is a lie! It is the contractor's responsibility to pull all permits, schedule the inspections and to fix everything that does not pass inspection. DaBella doesn't even have a license to work in the state of Colorado. AllSide is only licensed to work in Colorado Springs. They also have a horrible rating. read more

I give this company no stars. I had to give it one star to complete this review. I am extremely sorry I ever hired them. After I made a down payment it was weeks before work began and then only after several phone calls to ask when the workers would be here. When they finally did arrive they did an amateur job. Caulking was horrible. Uneven and messy. The window trim was even worse. there were many spots left undone. I then began a series of more phone calls. The company acknowledged that the work was below par but stalled for weeks. They finally sent a contractor to repair the job. He did a good job. It took months to complete the job. If you are talking to this company get some assurances on paper that the work will be done timely and in a professional manner. read more