This was the worst experience I have had at a nail salon. I walked in and they said "what do you want." I asked to have my acrylics removed and shellac put on, the woman (manager I think) sighed and looked at the clock so I said "I'm sorry, are you closing soon?" She said "no, sit here." She looked at my nails and told me they looked new so I shouldn't have them taken off and should get a fill instead. If I had wanted a fill I would have asked for one, but I wanted to have the three week old acrylics taken off. She starts cutting and grinding them off, sighing about how difficult it was. Then she said she had an appointment so I had to move and wait 15 minutes for another nail tech to finish eating. I am all about taking breaks, especially when it's dinner time, but don't start taking my nails off and then tell me I have to wait 15 minutes with jagged, powder-y nails when I could have just waited 15 minutes initially and done some shopping while I waited. After watching that woman eat her dinner she started ripping my acrylics off. Taking off acrylics isn't always easy, and these were honestly the best acrylics I have ever had (shout out to Fashion nails in North Hampton) but I have had acrylics removed a million times and they always soak them to make taking them off easier. After she got the acrylics off she noticed I hadn't picked a color yet, no one had given me time to do so, or showed me where their color selection was. After seeming frustrated that I didnt have a color yet, I said I didn't need to see the colors because I wanted to get black nails because I was going to be taking the MCAT in a week and wanted to feel like a badass for the upcoming test. The woman looked at me and said "having black nails won't help on your test. You shouldn't get black."
Excuse me, what??
When it came to painting my nails she brought over a raspberry color, which I normally would have liked, and painted it on my nail. Because I had explicitly asked for black nails I told her I did not like the color and like I had said previously, I wanted black. She huffed and got up and started looking for the black polish. She came back and painted my nails black clearing disapproving of my color choice. I like the look of matte black nails, so trying to salvage my opinion of the salon I asked if they had a matte top coat. She looked at me and said "matte doesn't look goof on short nails." and then continued to ramble about my poor decisions for a couple of minutes.
The manager was working on her appointment next to us the whole time and asked me where I got the acrylics and where I usually go for my nails (I LOVE Tip and Toe on Woodbury ave) and when I said I usually go to Tip n Toe because I really like them she replied with "well at least WE talk to you"
Honestly, after my experience I wish they would have not talked to me because they were all rude. I guess I shouldn't have expected much from a dirty looking salon in Walmart, but I was more than disappointed with the service I received.
I will NOT be back. read more