Major accident involving a family member. Tried to ask if we could retrieve personal belongings. I…read moreunderstand that it has to be released to the owner but I had explained the owner is not conscious and in the hospital. The rudest person non helpful person. I was better off talking to a recorded message. I pray you never have to deal with these people.

Wish I could leave zero stars. Worst service EVER received. Larry is a monster. Spoke to us with no…read morerespect at all. Just so rude and couldn't believe it.. sorry for anyone that has to come here.

After a front and rear-end collision my car got towed to Chilton on Monday to get an estimate. The…read moreChilton call center asked me repeatedly to sign a contract that authorizes the repair. I told them repeatedly that I don't want to authorize the repair. The repair cost could exceed the value of the car. I talked to the call center manager Yesenia. Then yesterday and today I got a call from Elisa, assistant mgr in the Burlingame location. Now she is looking to talk to her manager. THIS SEEM TO BE VERY SHADY BUSINESS PRACTICES: Essentially trying to hold me hostage and not providing an estimate, which the insurance company needs to proceed with this claim. I would recommend to stay away from this company.

I had the best experience at Chilton. Elba helped me every step along the way. I thought that my…read morekey was broken from the previous damages and they got me a rental car and figured out that it was just the battery on my key. They fixed it and even stayed late to help me with the rental and repairs since my work hours wouldn't allow me to get there during regular hours. A+ service !

No reviews yet, we'll let me be the 1st. I had a great experience with Bob Jr's towing…read more Nobody wants to get towed ,but sometime it is necessary. The dispatcher on the phone was very friendly. We talked for a minute about old school cars. Bob was his name. Let me tell you Bob made a call got me a fair price from SSF to Santa Clara and was at my location within 15 minutes. I followed the driver to the shop he got there before me. Dropped the vehicle for my mechanic and waited patiently. Great service and solution for me. I would use them again.

Contacted them by phone for a tow and they had someone out within 30 minutes. Customer service was…read moregreat.

Responsive service, friendly, and super quick help! Highly recommend using them anytime.read more

After being involved in a three-car collision on a freeway in San Jose, I needed immediate towing…read moreassistance. This company responded promptly and professionally. The driver arrived as promised and handled the situation safely and efficiently, especially given the busy freeway conditions. While the cost was covered by insurance so I can't comment on pricing, I can say the driver was kind, patient, and reassuring throughout the process. I'm very grateful for their responsiveness and professionalism, and I would confidently recommend this company for towing and roadside assistance.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto is a rock star. He turns what could otherwise be a really stressful experience when your…read morebattery dies into a wonderful experience because of his kindness, his attention to detail, and just what a great human being he is. I highly recommend him!

They were very helpful, courteous and reliable. I needed to get to the shop before they closed and…read morethey made it happen! Thank you very much.

From the owner: Many years of experience, 18 to be exact, lead us to realize we can make a difference in our…read morecustomer’s perspective and leave a sweeter taste on what already is a bitter situation dealing with either an accident or a brake down. Let us help you and take the stressful situation of dealing with this off your hands. Give us the opportunity to show you how the job is done right

I was stuck on the highway with a flat tire. AAA said there were no tow services within the area…read more Got on YELP called Golden State Towing and they showed up within 15 minutes!!! The area was dangerous so I had to drive off to the next exit. Golden Gate changed the flat within 10 minutes and we were on our way!!!Definitely would recommend them!

Don't use these guys, I needed a tow for my Jeep, when they were were unloading it, they rolled it…read moreinto a building at the dealership causing $5k in damage to my Jeep and and and unknown amount too the building. They refused to give their insurance information to me or the Jeep dealer, but insisted I pay them, which I did. They are ignoring my insurance companies efforts to collect what they owe them for the damage they caused as well as my $500 deductible. I was without my Jeep for 4 weeeks while parts were ordered and the damages were repaired and so far I am out my $500 too. Very untrustworthy and dishonorable company.

After service was requested, showed up in 15 minutes. Got my car started in less that's 5 minutes…read more Efficient, quick, easy. Would recommend

Daniel was quick to respond and very communicative about his ETA. Great service and competitive…read morepricing. I enjoyed our conversation while he helped diagnose the issue. Would recommend his service to anyone in need. 12/10 stars