Deceptive business practices, future customers beware. Sundown does not follow through on promises…read more Read on and see photos. I'll start by saying the roof that Sundown roofers installed was done very nicely and in a timely fashion, but that's where my appreciation ends. In their contract they advise that they clean up all debris created by the install. Just not true. My exterior space was absolutely flawless because we had just put our property up for sale, and I had that discussion with their estimator Zac and their project manager Tony. It was all a ruse; they were packing up to leave when I advised they needed to clean up all debris. They did a few minutes cleaning, but what was left behind was unacceptable, so I started cleaning while they were loading. Tony the project manager saw me picking up debris and started to help me, he spent another 25 minutes helping me. After they left, I spent more than two hours cleaning up their mess. Subcontractor Sundown brought onto my property. Contractor Disposal www.contractorsdisposal.com Do not EVER let these people on your property. I have a 7-year-old driveway, after they delivered their dumpster, they negligently drove a tandem axle truck over the end of my driveway and over the curb off the end of my driveway and cracked the front corner of my driveway. I watched it happen, I immediately contacted Sundown, neither Zac nor Tony the project manager was there managing their sub-contractors like their contract says they will be, but hey came at my request to survey the damage. Both said, "don't worry it will get repaired". Fast forward, they came a few days later to collect $17,500.00 payment. They had an invoice they wanted me to sign that stated we did a walkthrough and all the work they promised was completed, I wouldn't sign it or pay until they acknowledged on their form that they had to replace a gutter and four lengths of gutter guards they had damaged and the damage that was done to the end of my driveway. Tony wrote it all up and we both signed it, then I handed over the check. MY MISTAKE. The gutter and guards were replaced, but now they say they will not repair my driveway. Bait and switch at its finest... They say their contract states they are not responsible for damage to concrete. I read it, that's not what it says, what it says is this: ONE: "Owner acknowledges that heavy equipment is necessary to perform certain roofing processes, may through normal and even cautious use by Contractor and possibly cracks in certain concrete driveways/walks that are not poured sufficiently deep or not constructed in a workmanlike manner as the design was​ intended. Owner hereby acknowledges such minor damage may occur on the job site," My driveway was poured 5" deep not the standard 4", the installer owns and operates a professional concrete company, and it was absolutely done in a "Workman like manner". TWO: "and shall not make demand of Contractor to reimburse the Owner for such damage, provided due care and caution was exercised by Contractor in performance of Roofer's various functions and in the management of any sub-contractor in delivery of job material" Due care and caution were NOT exercised at all. The driver should have pulled that heavy truck into the center of my driveway, not on the far side, then they ran over the end corner and curb where no one drives and cracked my driveway. AND no project manager was on the jobsite when this subcontractor arrived and left, no one managed them while on site.

I would not recommend this company based on my experience…read more The roof was installed the month I purchased my home in 2024. By early 2026, I began experiencing multiple issues, including shingles falling off, deterioration on several shingles, and a leak around the chimney. This raised concerns regarding the quality of both the materials and workmanship. The company did return to replace the damaged shingles and address the leak. While the replacement shingles appear acceptable, the sealant work around the chimney was completed very poorly. I will be including photos for reference. Unfortunately, the roofing concerns are not the primary reason for this review. During the repair process, my brand new AC unit was damaged. What was most disappointing was the lack of accountability afterward. Rather than acknowledging the damage and discussing a resolution, I was told their crew "never went that far into the yard," despite roofing debris being present directly next to the unit. I have attempted multiple times to speak with the owner regarding this matter. After conversations with the foreman, office staff, and leaving voicemails, I still have not received a return call. Based on my experience, I cannot recommend this company. I would encourage others to carefully consider their options before moving forward with their services. Sorry no where to add pictures Stay away from this company!

We worked with vergim for a while now, not only is his work fantastic, he works swiftly and is able…read moreto provide flexibility with our requests. He is honest, transparent with the costs and gives us a breakdown of where every dollar goes. His charges are fair and reasonable. He works well with the tenants and is great liaison with them and us as owners. We are confident with the jobs we give him and are happy we connected with him!

I've never written a review for these type of services before, but I gotta say, I'm impressed. Vee…read moreis very good at what he does, and he's taken care of a number of things for our house, namely appliance installation/repair, cleaning, light plumbing and electrical, and lots of those innumerable little things around the house that altogether turn it into a home. He's super friendly, prompt, has great communication before, during, and after the work is complete, works with alacrity, and perhaps best of all, he's super honest about what he can do. He's not an expert at everything, but he doesn't pretend to be, either, and he will tell you right up front if you would be better served with someone else's services, and in those cases he knows who to recommend, and those recommendations have all been super high-quality as well. 10/10 would recommend, and if I could add more stars I would.

I feel very lucky to have hired Cody to work on my backyard renovation. He did a great job filling…read moreand leveling the patio concrete, and the brick work also turned out very well. He is very responsible and uses high-quality materials. I will continue to contact him for any future issues or projects with my house.

Hagen Contracting Services Turned My Backyard Chaos into a Dream Shed - 10/10 Would Hire Again!…read moreI'd been staring at a pile of shed panels, screws, and mystery parts in my garage for weeks, dreading the DIY disaster waiting to happen. Enter Hagen Contracting Services--and holy cow, what a game-changer. From the first call, Mike was an absolute pro. He asked smart questions, quoted a fair price upfront (no hidden fees, no "oops, we need more" nonsense), and showed up exactly on time . He rolled in like a well-oiled machine--tools organized, smiles on, ready to rock. The assembly? Flawless.

We had a garage floor and 2 lane driveway replaced by Country Acres LLC. The price was very fair,…read morethe work was of very high quality and the management of the project by Jason was perfect. Nathan headed up most of the labor and was very hard working, thorough and tended to every detail. The daily cleanup and completed job was all inclusive, including cleaning the street of dirt and mud. This is truly an example of what a really good contractor should be. Mike Scott

I am the first one to review this awesome group? They removed two trees and trimmed a third one for…read moreme today. Very efficient, affordable, and friendly. They clearly know what they are doing. I definitely will use them again.

*LOOK NO FURTHER--YOU'VE FOUND YOUR ROOFING COMPANY HERE* I…read morecan't say enough good things about working with Tremont Roofing. Insurance fought me tooth and nail trying to insist that I didn't have hail damage and Eddie really went to bat for me. He came back a second time to take additional pictures and a third time to be here when a second insurance adjuster was sent to my house. Megan, with whom the majority of my communication was with, is absolutely fantastic to work with. She would reply to all of my emails almost immediately, regardless of how late in the night I sent them or if it was a weekend. She thoroughly answered all of my questions (which there was a never ending list of as a first time homeowner going through this process). She was way more helpful than my insurance agent with supporting and navigating me through the process. At the end I was also given a $1000 off "coupon" to cover my insurance co-pay so that my roof replacement was entirely FREE. They did a great job replacing my roof and gutters and they cleaned up after themselves so well that I couldn't tell anyone had even been at my house. I truly couldn't have asked for more. This is a good, honest company who takes pride in doing great work. Thanks again for everything, Eddie and Megan!!! Of note: my aunt and uncle also had their roof replaced recently and used Tremont roofing as well. Their experience was just as wonderful as mine.

We just had our mud room redone. Our once frigid and drafty room is now a warm and wonderful…read morewelcome to our house. They addressed structural issues that were found during the remodel. Friendly and great at communicating through the whole process. Looking forward to using them again.

Fence quality is what I'd expect. Took a couple weeks to get it finished due to a few false starts…read morewith missing and/or broken materials. Install guys were nice. Overall satisfied but think they need to make some improvements on the quality inspections prior to loading materials for delivery/install.

Contract #81709. For all potential customers please read this review in its entirety and witness in…read morewriting how this company responds to clients. They can't even locate me because they even got the names mixed up on their own contract, or they are trying to just ignore the issue altogether. Project location Marseilles IL. Company ReVamp Fence Bloomington IL. I would not recommend this contractor. We were promised our fence installation would take two days, but the project ended up taking five days. To make matters worse, the fence was initially installed about a foot over our property line, creating unnecessary issues with our neighbors and putting the installation in violation of local zoning requirements. The contractor eventually corrected the mistake, but only after significant delays. They also told us they fixed it "at no cost," as if their error was somehow our responsibility. Since the mistake was entirely theirs, we should never have been led to believe we could be financially responsible for correcting it. The contract was also ambiguous. We requested a fence around our property, but a roughly 30-foot section was never installed because our neighbor already had a fence there. After we explained our concerns--including the excessive delays and the property line mistake--a supervisor agreed to complete the missing section at no additional cost. However, after realizing the project had taken much longer than expected and would affect their profit, they changed their position and refused to complete the work unless we paid an additional $2,500. This was despite previously agreeing to finish it at no cost because of the delays and installation errors. Even more concerning, in their response to the Better Business Bureau, Revamp claimed that completing the remaining 30-foot section at no additional cost was only an internal discussion within the company and was never communicated to us. That explanation is inconsistent with what actually occurred. We knew about the offer because it was communicated to us. If it had truly been only an internal conversation, there would have been no way for us to know that the company had agreed to complete that section at no charge. Their own response contradicts the facts and raises serious questions about the accuracy of their statements. Even after five days, the job still wasn't completed properly. We had to call them back because there were multiple quality issues, including: * A post installed with the bracket upside down in the concrete, leaving it unsecured. * Multiple posts that were noticeably out of level. * Uneven fence lines. * Failure to remove all of the old fencing, despite charging us for that service. Overall, this company demonstrated poor workmanship, poor communication, and a lack of accountability. Rather than standing behind their work, they appeared more concerned with protecting their profit than resolving legitimate customer concerns. Based on our experience, I would strongly recommend looking for another contractor.

Darrin is the true definition of offering exceptional customer service. He was very professional…read moreand responsive (the rest of the crew was just as awesome). I really appreciated the time he spent explaining what he was doing. He even offered further advise on another section of the home. I had him perform the extra repair and could not be more happy with the service!! This must be first and last call if you need concrete leveled. You will not be disappointed. Thank you Darrin and team.

Very impressed with the work performed by Howell Slabjacking! Darren was great to work with and…read moregave us a quote & timeline that was much better than the other two quotes we got. I would highly recommend