We had the best results with Econo Appliance Service. Adam was professional, kind, and went above…read moreand beyond to find and fix our refrigerator problem. He took extra time to communicate with all family members, and told us about a mouse issue, just for our safety. We would definitely call Adam again, and what a relief to find such a knowledgeable craftsman who worked within our budget.

Highly recommend ECONO El Cajon. We had an emercy and Adam went above and beyond. He was polite and…read moreprofessional.

After scheduling three appointments with other appliance repair companies who never even bothered…read moreto show up, I was beyond frustrated. Thankfully, I found 1-800-Appliance, and what a difference! The technician who came to our home was absolutely fantastic! He was prompt, professional, knowledgeable, and clearly knew exactly what he was doing. He quickly diagnosed the problem with our refrigerator and had it repaired the very same day! It was such a relief to finally deal with someone who was reliable, honest, and genuinely knew his trade. He made the entire experience easy and stress-free. I can't speak for the company's other technicians, but I can confidently say that the young man who helped us was outstanding! His professionalism, expertise, and efficiency truly deserve recognition. If you're looking for a trustworthy, dependable appliance repair technician who actually shows up and gets the job done right, I highly recommend him! It's refreshing to find someone who takes pride in their work and delivers excellent customer service. Thank you for turning such a frustrating situation into such a positive experience. Five stars well deserved!

I recently had a fantastic experience with 1800Appliance. The technician, Brandon, was incredibly…read moreprofessional, friendly, and knowledgeable. He quickly diagnosed the issue with my appliance within minutes and efficiently ordered the necessary part, which arrived within 24 hours. I also want to give a special mention to Yesenia. She was exceptionally helpful and went above and beyond to schedule my appointment in a timely manner, which was crucial for me. Both Brandon and Yesenia made the entire process smooth and hassle-free. I highly recommend 1800Appliance for their outstanding service!

These are really nice honest people to deal with. I have worked with them four times now. The…read morepeople who come to my house are polite and careful of the areas they're in. Not only do they fix it, they explain what happened and why. I would recommend this business to anyone.

Very happy with the service we received from Chris & this company for washer/dryer maintenance in…read moreour rental. He was very communicative, prompt and professional throughout - from scheduling, arrival timing and in person. He was very sweet to our big dog and gave him some greeting pets. I tried not to ask too many questions during his servicing, but he was very informative and gave a succinct recap of what he did and how to care for the machines before he left, and even vacuumed and tidied up some of the debris that came out from under the machines (unnecessary, but appreciated). Would recommend for quick and efficient servicing.

Awesome job! Stephen…read more#88 came this morning and was able to fix my washing machine. He provided excellent customer service. Walked me through what the problem was along with do's and don'ts when using the washing machine. As a bonus Stephan also provided tips for our other appliances within our home. I even received a small gift for using their services. I will definitely recommended 1 800 Appliances to my friends and family!

Would not recommend! The office gives out wrong information and they do not return phone calls as…read morethey promise they will. They use a sub contractor and the communication between the two is not good. I had to call Whirlpool in order for 1-800 Appliance to respond with correct information. Would not use them again.

911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't…read moreclosing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to install the new parts. When the technician called to say he was on his way he said it was to diagnose the issue, and the parts hadn't come in... Eventually he came back and said he fixed the issues. Three months later, I just had to file another home warranty claim because the door is not closing again. The technician from the new company I called said the hinges were NOT replaced, which is the only way the problem can be solved. 911 Appliance repair is extremely difficult to get ahold of and clearly they don't give 100% on their jobs. I will never use them again and if your home warranty company assigns them to fix your appliances, I'd strongly recommend finding a different company.

Fast, friendly, clean, professional... everything you could hope for from a service call!…read more Called 911 Appliance yesterday because my refrigerator and freezer would not get cold enough. Not only were they able to schedule a next-day appointment, but they had the parts I needed on hand, and fixed everything in one trip! The repair guys have only been gone thirty minutes and there's already a night and day difference. I'm adding their number into my phone so I never forget who to call, or recommend for an appliance issue.

Huh. You never know who's going to deliver a good…read morecustomer-service experience nowadays. Used to be someone was useless and everyone knew about it, but so many "repairmen" hide behind their email and their Yelp and their Craig's listing. You just can't call trustworthy people because it's hard to tell who "they" are. That said, this was a better experience than many. Mark was fast, helpful, quick about the phone calls and he met me with parts I needed. I was about 90% through a fix and needed one silly little item, and no one would stay open late enough for me to get to them, or I couldn't fit my truck in their silly little parking lot. Mark, it turns out, keeps some long hours, keeps a good stock of parts, knew what I needed, had a generic alternative that didn't cost as much as the brand-name replacement, and he charged me a very reasonable price. Win win win. Mr. V

I called hoping to get some help regarding my washer-dryer combo that has stopped pretty much…read moredrying. Mark spent SO much time on the phone with me describing to me what some of the most common problems could be. He then suggested that I first call for a general vent cleaning because it would be cheaper and most likely the problem. Of course, he still offered to come out and run my machine through a diagnostic test if there were further problems. I really appreciated his willingness to walk through the problem and give me tips for addressing them. He also warned me about getting taken advantage of by vent-cleaning companies. I just have to say he was super helpful and while I do hope that my problem can be fixed without his help, I am already confident that if I do in fact need Mark's help it will be outstanding.

I needed my LG washer repaired , but when it wasn't under warranty LG provided a few repair…read moreproviders. David was the only to call me back and I'm happy he did. He was quick to respond and efficiently made a quality repair to the washer door/sensor thingy. About a year later , I had a separate issue. The motor on my washer went out, which was fortunately under warranty. He handled everything with LG and repaired my washer quickly. Professional. Efficient. Responsive. Friendly. Reasonable!

I purchased a subzero wine refrigerator from them. They brought me the refrigerator that was not…read moreworking. They told me they would come to fix it but they never came. They are a total rip off. So do not buy anything from them or you will just be throwing your money away.

After scheduling three appointments with other appliance repair companies who never even bothered…read moreto show up, I was beyond frustrated. Thankfully, I found 1-800-Appliance, and what a difference! The technician who came to our home was absolutely fantastic! He was prompt, professional, knowledgeable, and clearly knew exactly what he was doing. He quickly diagnosed the problem with our refrigerator and had it repaired the very same day! It was such a relief to finally deal with someone who was reliable, honest, and genuinely knew his trade. He made the entire experience easy and stress-free. I can't speak for the company's other technicians, but I can confidently say that the young man who helped us was outstanding! His professionalism, expertise, and efficiency truly deserve recognition. If you're looking for a trustworthy, dependable appliance repair technician who actually shows up and gets the job done right, I highly recommend him! It's refreshing to find someone who takes pride in their work and delivers excellent customer service. Thank you for turning such a frustrating situation into such a positive experience. Five stars well deserved!

Run away. Have a new washing machine in one of my homes which is still under warranty so 800…read moreAppliance was sent to repair. Total of 5 times they had to come out. The bookkeeping company (Lunar Appliance Bookkeeping) is even worse, they just keep with threatening calls. The machine is under warranty, and the manufacturer paid them 4 times. The last visit Lunar Appliance billed me for a service call even though they did warranty work, called manufacturer, and finally corrected the problem. After I got billed from Lunar, I called the manufacturer; they said repair was still covered and 800 Appliance needed to submit paperwork to them. Lunar bookkeeping continued to harass me instead of contacting manufacturer and has now sent me into collections.