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D'Best! Floorz & More

2.3 (57 reviews)
Open 9:00 am - 6:00 pm

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Tim P.

Bottom Line Up front, After spending 20k on the floor, kitchen and cabinet. The work completed is below average. Wife decide to get the new tile floor with zero grout guide. The tile look very uneven and the floor molding look very ugly. Regarding the cabinet, they tore up the electrical conduet when they take out the cabinet. The plumbing from the bathroom and kitchen was left incomplete when they put in the new cabinet. The cabinet guy took all the old plumbing from the sink in the bathroom and kitchen. So, we had to buy at new stuff. Also the island was not nail down to the floor. Regarding the countertop, they left the molding under the countertop and near the wall incomplete. We have to hire handyman to reinstall the electrical and plumbing. we still have to hire a stucco guy to finish the wall and molding. When I try to contact Dario ( the owner). He never call me back. Anyways, I recommend that you do your homework before dealing with this business. They want money ahead which would kill the deal for me. But my wife drive this boat so I am stuck with the bill. Good luck guys and Godspeed. Oh the salesman promise my wife the world too. HAHAHHAHA

Holes in the caulking

I am reposting this review with updated pictures taken today because the last pictures were not "up-to-date" enough for the owner. Apparently, the fact that they had to come back to try and finish the horrendous job they did less than a year ago in the first place is not enough of a red flag. Pictures 1-3 are for bathroom number 1 and pictures 4-6 are for bathroom number 2. Picture 7 is the original response I received where the owner finds it necessary to berate and insult my mother. You said the job was done 18 months ago? WRONG picture 8 shows when the contract was signed 7/8/21 and you still didn't come for a month because you didn't have the materials you needed. You said my mother got other quotes? WRONG D'Best was the only place she went to. Folks this is what $14,000 will get you from D'Best! A few shower tiles, bathtub and a new floor! Nothing else! No mirror, no sink, nothing else! Good try attempting to blame the calking issue on the cleaning agents being used THE BATHROOM HAS NOT BEEN USED DUE TO THE TERRIBLE STATE IT IS IN AND HAS NOT BEEN CLEANED AS A RESULT. It doesn't surprise me you would refuse to take accountability, you're more interested in trying to argue than you are in proving yourself to be a true professional. On top of it all, you also seriously struggle with reading comprehension so your responses don't quite make sense. This time, make sure your response is clear, concise and grammatically correct so you don't embarrass yourself anymore than you have already. HISPANICS AND ELDERLY BEWARE!!! You are his target audience, and the owner will gladly take advantage of you with the hopes that you will not be able to use social media to post reviews and pictures detailing the truth of the work they do at D'Best.

Final product

I was very lucky with the instal guy, really hard worker, knew what he was doing. His name was Jose. Not thrilled about their customer service but instal and product were fine. They installed my kitchen floors only.

One of four tiles that the carpet installer broke. They let me know they were breaking tiles after the fourth one had broken.

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3 months ago

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5 years ago

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2 years ago

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2 years ago

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4 years ago

Stay AWAY!!! This place is a bait switch. The owner is very arrogant and argumentative. You will leave the store frustrated and

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8 years ago

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4 years ago

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6 years ago

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7 years ago

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5 years ago

Loved the service! My rugs are finally clean and back to looking pretty. Henry was very professional. I will definitely keep using them.

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14 years ago

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María Virginia P.

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6 years ago

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6 years ago

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8 years ago

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3 years ago

Great customer service. Reasonable prices as well as good sales. Wallace is my guy! Great consultation!

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2 years ago

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5 years ago

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6 years ago

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5 years ago

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4 years ago

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8 years ago

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11 years ago

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Maria P.

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13 years ago

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María Virginia P.

Thank you for your feedback!!!

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12 years ago

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María Virginia P.

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7 years ago

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7 years ago

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13 years ago

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5 years ago

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10 years ago

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6 years ago

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8 years ago

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9 years ago

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7 years ago

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11 years ago

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11 years ago

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Ask the Community - D'Best! Floorz & More

Review Highlights - D'Best! Floorz & More

Dario, his wife Maria and Henry were wonderful and helped me with anything I needed and wanted.

Mentioned in 11 reviews

Read more highlights

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Moe and his team have exceeded our expectations with their quality cabinets, attention to detail…read moreand professionalism. Everyone from the plumber, cabinets and stone team were top notch. The price paid for all the work was also very competitive, thank you, we highly recommend this business!

This guy Mo took our $27,000 ripped apart our kitchen then picked a fight with my wife about floor…read morecolors, and put his foot down on what color we had to use and would not let us change color the same day we picked it. Mo refused to call or text my wife back. Mohommad then attempted to mark up the cabinets 70% and tricked us into letting him dump the cabinets on us without inspection. The cabinets were in fact in flat boxes and RTA (Ready to Assemble) and not ready to be installed or disclosed as cheap RTA cabinets until his driver tricked us by buying the cabinets at like $5000 or $6000 and then dropping them off for "inspection" and saying they were custom cabinets worth over $16,000 without improving assembling them in any way, insisting they were custom built when in fact they were simply colored cabinets boards in a box. He refused to refund any money and left 5-10 exposed electrical wires hanging out of our wall to try to put pressure on finishing the project for the price he wanted for a customer cabinet kitchen. Marking up cabinets by close to 200% is a scam when trying to pass off RTA cabinets as custom built when simply let in the Indonesian Manfacturers unbranded cheap boxes. We are entering our lawsuit in the next week. If you look at Orange County Lawuits in the past few year you will see where Mo/Galaxy did the same thing to another customer. Well this one isn't Small claims court and we will insist on legal fees.

Remodel Surplus - Color and modern design cabinetry

Remodel Surplus

(2 reviews)

Most full-time GC's don't spend their free time remodeling their home. It's what we do 12+ hours a…read moreday, but I found a home that I loved but needed updating. I knew exactly what I wanted but also know how picky I am based on my 16 year career in construction and new found passion for interior design. After researching and speaking to several local companies and even obtaining an estimate from Home Depot, my co-worker referred me to Remodel Surplus. They completed his kitchen renovation the year prior. A pleasant experience doesn't even begin to describe my encounter. I initially designed my kitchen but was determined to pay cash so I didn't place my actual order until several months later. At no time did I ever feel harassed or pressured to place the order before I was ready. Jose and his team were patient, kind, and met every commitment made in order for me to have the kitchen of my dream. The hardest part was just waiting on the cabinets to come in. If I ever remodel another home, I know exactly who to call because anyone who can still have a smile after dealing with a new mom/ contractor with a newborn is a keeper in my eyes.

Out of $20k filing a lawsuit after almost a year of my small kitchen renovation. This is what this…read morecompany left me with. Images attached.Can not open drawer or door near the stove. The owner Jose Ortiz did all the measurements and refusing to fix anything. Contractors consistently quitting on him. One of the contractor told me that there is so many jobs Jose Ortiz did not complete and that is the reason he left. The owner collecting money delaying projects and blaming everything on the contractors. I believe all positive google reviews is fabricated. If you can not see the images send me an email at 20svetlana5@gmail.com and i will share all information in details.

S&W Kitchens - .

S&W Kitchens

(11 reviews)

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We hired S&W Kitchens to design and install a kitchen and bathroom in our new 900 square foot…read morecottage project. With a cost of over 100k we were very excited to work with S&W Kitchens. Well after the project started and the things promised were not, it went downhill. They measured incorrectly and the countertops did not fit. They had to cut out the finished drywall in order to fit without redoing the countertops. Now the new appliances do not fit properly. they stick out past the cabinets. The appliance installers (subcontractor) told me this was their first job, and it showed. They had to return to try to make things right. The appliances still do not fit properly. Their subcontractor plumber installed the new kitchen sink, and I had to call S&W to let them know there was water now leaking on our new cabinets. The subcontractor tile installer had to return several times to complete and fix tile issues. I had to call our own plumber because sewage and wastewater was backing up in our new shower and the toilet was overflowing. Our plumber spent several hours removing grout from the new plumbing, because he said the pipe was blocked by grout from the tile installer who installed our new shower tile. When I sent the plumber's invoice to S&W Kitchens, they refused to take any responsibility and said they were not accountable. The new shower glass wobbles and their solution is for us to pay more to try to make it work or remove the glass and pay again for new glass doors. There are a number of other things that were not done properly. I have spent a lot of my time trying to get these things corrected. Their communications is poor at best, unless they were reaching out for a check, then they call or stop by with their hand out. Their lack of accountability, supervision of their subcontractors, and overall quality of workmanship is why we would not recommend S&W Kitchens to anyone.

Krista has mastered design well past her years! My home has become the most beautiful, peaceful…read moreplace on earth to come home to. I can't say enough about her and the experience I've had here. Absolutely love the long family history and experience S&W has to offer our community!

D'Best! Floorz & More - flooring - Updated May 2026

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